Re: [hylafax-users] failure to receive silence

[Ioannis Mavroidis <imavroid@xxxxxxxxx>]

Link that sells the USB modem (sorry it's in greek, I couldn't find any other site for it):
http://www.e-shop.gr/show_per.phtml?id=PER.533709

lsusb recognizes it as:
Bus 001 Device 002: ID 0483:7554 SGS Thomson Microelectronics 56k SoftModem
  idVendor           0x0483 SGS Thomson Microelectronics
  idProduct          0x7554 56k SoftModem

The driver I used is the 'slusb' SmartLink driver (google for slmodem-2.9.11-20070813.tar.gz)

The modem is installed under /dev/ttySL0. I didn't have to reconfigure hylafax for it, I used the same config file as before for the PCI softmodem (basically configured as a generic Class1 modem, as in /var/spool/hylafax/config/class1).

Yannis

Lukasz Szybalski <szybalski@xxxxxxxxx> wrote:

These are the pci cards that I used: I got the 2 port and 4 port
http://lucasmanual.com/mywiki/FaxServer#head-ab397ac7182c0fc3ba6aecd48d7baf0f268f2de8

For the error you are getting now I would search the archives of
hylafax mailing list.

Could you share some info on the smart link usb modem.
Link to a website that sells it?
How did u setup hylafax ? what was the ttyS? or
What drivers you are using? Most of the usb modems were wind modems so
is this one a regular modem or are u using windows drivers?


Lucas







On Jan 4, 2008 6:09 AM, Ioannis Mavroidis wrote:
>
> Lukasz, Lee, thanks for the suggestions. I tried it out and now I'm getting
> a "No receiver protocol (T.30 T1 timeout)" error (see log below). I also
> tried sending the fax using an external Smart Link USB modem (driver slusb)
> and the fax went through without problems. So the error I'm getting has to
> do with the internal PCI modem. Is there any other configuration option I
> could try?
>
> We'd much rather use an internal PCI modem than an external one, are there
> any suggestions? Which internal PCI modems are known to work well with
> hylafax for production environments? Since we will need to order large
> quantities, the lower the price the better.
>
> Here is the new log:
>
> Jan 04 11:28:58.72: [13756]: SESSION BEGIN 000000218 XXXXX
> Jan 04 11:28:58.72: [13756]: HylaFAX (tm) Version 4.4.2
> Jan 04 11:28:58.72: [13756]: SEND FAX: JOB 23 DEST XXXXX COMMID 000000218
> DEVICE '/dev/ttySL0' FROM 'XXXXX' USER root
> Jan 04 11:28:58.72: [13756]: <-- [12:AT+FCLASS=1\r]
> Jan 04 11:28:58.72: [13756]: --> [2:OK]
> Jan 04 11:28:58.73: [13756]: DIAL XXXXX
> Jan 04 11:28:58.73: [13756]: <-- [15:ATDTXXXXX\r]
> Jan 04 11:29:44.95: [13756]: --> [7:CONNECT]
> Jan 04 11:29:46.27: [13756]: --> [2:OK]
> Jan 04 11:29:46.27: [13756]: REMOTE NSF "BC 53 01 60 12 03 00"
> Jan 04 11:29:46.27: [13756]: NSF remote fax equipment: Minolta
> Jan 04 11:29:46.27: [13756]: <-- [9:AT+FRH=3\r]
> Jan 04 11:29:46.29: [13756]: --> [7:CONNECT]
> Jan 04 11:30:17.13: [13756]: MODEM
> Jan 04 11:30:17.13: [13756]: DELAY 70 ms
> Jan 04 11:30:17.20: [13756]: <-- [9:AT+FRH=3\r]
> Jan 04 11:30:18.78: [13756]: --> [7:CONNECT]
> Jan 04 11:30:50.32: [13756]: MODEM
> Jan 04 11:30:50.32: [13756]: No receiver protocol (T.30 T1 timeout)
> Jan 04 11:30:50.32: [13756]: SEND FAILED: JOB 23 DEST XXXXX ERR [126] No
> receiver protocol (T.30 T1 timeout)
> Jan 04 11:30:50.32: [13756]: DELAY 70 ms
> Jan 04 11:30:50.39: [13756]: <-- [9:AT+FTH=3\r]
> Jan 04 11:30:50.45: [13756]: --> [7:CONNECT]
> Jan 04 11:30:50.45: [13756]: <-- data [3]
> Jan 04 11:30:50.45: [13756]: <-- data [2]
> Jan 04 11:30:51.75: [13756]: --> [2:OK]
> Jan 04 11:30:51.75: [13756]: SEND FAILED: JOB 23 DEST XXXXX ERR [334] No
> receiver protocol (T.30 T1 timeout); too many attempts to send
> Jan 04 11:30:52.75: [13756]: <-- [5:ATH0\r]
> Jan 04 11:30:52.85: [13756]: --> [2:OK]
> Jan 04 11:30:52.85: [13756]: SESSION END
>
> Thanks,
> Yannis
>
>
> Lukasz Szybalski wrote:
> This should help you out.
> http://lucasmanual.com/mywiki/FaxServer#head-0e15692efcc21e2cfc48e8fe68b63878355488f6
>
>
> Failure to receive silence
>
> * Added to config.ttyS14; failure to receive silence
> *
> #http://www.hylafax.org/archive/2002-08/msg00260.php
> * Add this to your configuration: config.ttyS#
>
> Class1SwitchingCmd: ""
>
>
>
> Ioannis Mavroidis wrote:
> > Hello all,
> >
> > I am using hylafax-4.4.2 on fedora core 6, and my modem is a PCI softmodem
> > with a motorola chipset and uses the slamr driver. I am getting "Failure
> to
> > receive silence" when trying to send a fax. In general I am able to send &
> > receive faxes, but sometimes some faxes do not go through. What could the
> > problem be?
> >
> > Here are the last few lines of my modem config file:
> >
> > Class1Cmd: AT+FCLASS=1 # command to enter class 1
> > Class1PPMWaitCmd: AT+FTS=7 # command to stop and wait before
> > PPM
> > Class1TCFWaitCmd: AT+FTS=7 # command to stop and wait before
> > TCF
> > Class1EOPWaitCmd: AT+FTS=9 # command to stop and wait before
> > EOP
> > Class1SwitchingCmd: AT+FRS=7 # silence between HDLC recv and
> > trans
> > Class1RecvAbortOK: 200 # wait 200ms for abort response
> > Class1FrameOverhead: 4 # 4 byte overhead in recvd HDLC
> > frames
> > Class1RecvIdentTimer: 40000 # 35+5secs waiting for ident frames
> > Class1TCFMaxNonZero: 10 # max 10% of data may be non-zero
> > Class1TCFMinRun: 1000 # min run is 2/3rds of TCF duration
> >
> > and here is an example failed job log:
> >
> > Jan 03 17:05:24.03: [ 5790]: SESSION BEGIN 000000208 XXXXX
> > Jan 03 17:05:24.03: [ 5790]: HylaFAX (tm) Version 4.4.2
> > Jan 03 17:05:24.03: [ 5790]: SEND FAX: JOB 20 DEST XXXXX COMMID 000000208
> > DEVICE '/dev/ttySL0' FROM 'XXXXX' USER root
> > Jan 03 17:05:24.03: [ 5790]: <-- [12:AT+FCLASS=1\r]
> > Jan 03 17:05:24.03: [ 5790]: --> [2:OK]
> > Jan 03 17:05:24.03: [ 5790]: DIAL XXXXX
> > Jan 03 17:05:24.03: [ 5790]: <-- [15:ATDTXXXXX\r]
> > Jan 03 17:06:10.26: [ 5790]: --> [7:CONNECT]
> > Jan 03 17:06:11.62: [ 5790]: --> [2:OK]
> > Jan 03 17:06:11.62: [ 5790]: REMOTE NSF "BC 53 01 60 12 03 00"
> > Jan 03 17:06:11.62: [ 5790]: NSF remote fax equipment: Minolta
> > Jan 03 17:06:11.62: [ 5790]: <-- [9:AT+FRH=3\r]
> > Jan 03 17:06:11.64: [ 5790]: --> [7:CONNECT]
> > Jan 03 17:06:12.32: [ 5790]: --> [2:OK]
> > Jan 03 17:06:12.32: [ 5790]: REMOTE CSI ""
> > Jan 03 17:06:12.32: [ 5790]: <-- [9:AT+FRH=3\r]
> > Jan 03 17:06:12.34: [ 5790]: --> [7:CONNECT]
> > Jan 03 17:06:42.78: [ 5790]: MODEM
> > Jan 03 17:06:42.78: [ 5790]: <-- [9:AT+FRS=7\r]
> > Jan 03 17:06:42.83: [ 5790]: --> [2:OK]
> > Jan 03 17:06:42.84: [ 5790]: <-- [9:AT+FRH=3\r]
> > Jan 03 17:06:44.13: [ 5790]: --> [7:CONNECT]
> > Jan 03 17:07:15.48: [ 5790]: MODEM
> > Jan 03 17:07:15.48: [ 5790]: No receiver protocol (T.30 T1 timeout)
> > Jan 03 17:07:15.48: [ 5790]: SEND FAILED: JOB 20 DEST XXXXX ERR [126] No
> > receiver protocol (T.30 T1 timeout)
> > Jan 03 17:07:15.48: [ 5790]: <-- [9:AT+FRS=7\r]
> > Jan 03 17:07:15.48: [ 5790]: --> [5:ERROR]
> > Jan 03 17:07:15.48: [ 5790]: MODEM Command error
> > Jan 03 17:07:15.48: [ 5790]: Failure to receive silence (synchronization
> > failure).
> > Jan 03 17:07:15.48: [ 5790]: <-- [9:AT+FTH=3\r]
> > Jan 03 17:07:15.48: [ 5790]: --> [5:ERROR]
> > Jan 03 17:07:16.48: [ 5790]: <-- [5:ATH0\r]
> > Jan 03 17:07:16.58: [ 5790]: --> [2:OK]
> > Jan 03 17:07:16.58: [ 5790]: SESSION END
> >
>
>
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>
>



--
--
FaxServer from start to finish:
http://lucasmanual.com/mywiki/FaxServer


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