[hylafax-users] Faxes being sent, but are not recieved or blank

["Taras W. Rudko" <trudko@xxxxxxxxxxxxxxxxxxxxxx>]

Hello,

 

I am currently using the following software:

SLES 10

libgcc-4.1.0-28.4

libtiff-3.8.2-5.9

hylafax-4.3.2-3

 

The following is returned from the Digi AccelePort RAS 4 card:

FaxGetty[9038]: MODEM V80006691_M2-K56_DS Digi RAS modem 56000

Were V80006691 should be the firmware rev.

 

I have set the server up and am able to receive faxes without difficultly, however when I attempt to send a fax the receiver picks up and prints either nothing or blank pages.  The following is a copy of the config file for the device followed by a log from a transaction.  Any assistance in resolving this would be greatly appreciated.

 

config.ttyG000:

CountryCode:            1

AreaCode:               860

FAXNumber:              +1.XXX.XXX.XXXX

LongDistancePrefix:     1

InternationalPrefix:    011

DialStringRules:        etc/dialrules

ServerTracing:          1

SessionTracing:         11

RecvFileMode:           0777

LogFileMode:            0644

DeviceMode:             0666

RingsBeforeAnswer:      1

SpeakerVolume:          off

GettyArgs:              "-h %l dx_%s"

LocalIdentifier:        "Some Company"

TagLineFont:            etc/lutRS18.pcf

TagLineFormat:          "From %%l|%c|Page %%P of %%T"

MaxRecvPages:           25

#

 

ModemType:              Class2.0        # use this to supply a hint

ModemRate:              19200

ModemFlowControl:       rtscts

ModemNoFlowCmd:         AT&K0

ModemSoftFlowCmd:       AT&K4

ModemHardFlowCmd:       AT&K3

 

Class2APCmd:            AT+FAP=1,1,1

Class2CQCmd:            AT+FCQ=2,2

 

# versions that respond to AT+FFC=? with non-zero data support RTFCC

# Class2RTFCC:          yes

 

# If your line supports Caller-ID, you may want to uncomment this...

# ModemResetCmds:       "AT#CID=1"

# CallIDPattern:        "NMBR="

# CallIDPattern:        "NAME="

 

# unfortunately, HylaFAX can't currently receive in MMR

ModemAnswerCmd:         AT+FCC=,,,,1;A

 

 

session log:

 

Jun 15 14:59:35.29: [13653]: SESSION BEGIN 000000059 1XXXXXXXXXX

Jun 15 14:59:35.29: [13653]: HylaFAX (tm) Version 4.3.2

Jun 15 14:59:35.29: [13653]: SEND FAX: JOB 29 DEST XXXXXXX COMMID 000000059 DEVICE '/dev/ttyG000' FRO

M 'User <user@xxxxxxxxxxxxxxx>' USER fax

Jun 15 14:59:35.29: [13653]: <-- [9:AT+FLO=2\r]

Jun 15 14:59:35.47: [13653]: --> [2:OK]

Jun 15 14:59:35.47: [13653]: <-- [9:AT+FPP=0\r]

Jun 15 14:59:35.64: [13653]: --> [2:OK]

Jun 15 14:59:35.64: [13653]: <-- [9:AT+FBO=0\r]

Jun 15 14:59:35.82: [13653]: --> [2:OK]

Jun 15 14:59:35.82: [13653]: <-- [10:AT+FCT=30\r]

Jun 15 14:59:36.00: [13653]: --> [2:OK]

Jun 15 14:59:36.00: [13653]: <-- [11:AT+FCQ=2,2\r]

Jun 15 14:59:36.15: [13653]: --> [2:OK]

Jun 15 14:59:36.15: [13653]: <-- [15:AT+FNR=1,1,1,1\r]

Jun 15 14:59:36.32: [13653]: --> [2:OK]

Jun 15 14:59:36.32: [13653]: <-- [13:AT+FAP=1,1,1\r]

Jun 15 14:59:36.50: [13653]: --> [2:OK]

Jun 15 14:59:36.50: [13653]: <-- [9:AT+FIE=0\r]

Jun 15 14:59:36.66: [13653]: --> [2:OK]

Jun 15 14:59:36.66: [13653]: <-- [23:AT+FCC=1,5,2,2,3,1,0,0\r]

Jun 15 14:59:36.84: [13653]: --> [2:OK]

Jun 15 14:59:36.84: [13653]: DIAL XXXXXXX

Jun 15 14:59:36.84: [13653]: <-- [12:ATDTxxxxxxx\r]

Jun 15 14:59:56.94: [13653]: --> [4:+FCO]

Jun 15 15:00:00.33: [13653]: --> [27:+FCI:"            xxxxxxx"]

Jun 15 15:00:00.33: [13653]: REMOTE CSI "xxxxxxx"

Jun 15 15:00:00.36: [13653]: --> [20:+FIS:1,5,0,2,3,1,0,0]

Jun 15 15:00:00.36: [13653]: --> [2:OK]

Jun 15 15:00:00.36: [13653]: REMOTE best rate 14400 bit/s

Jun 15 15:00:00.36: [13653]: REMOTE max A4 page width (215 mm)

Jun 15 15:00:00.36: [13653]: REMOTE max unlimited page length

Jun 15 15:00:00.36: [13653]: REMOTE best vres 7.7 line/mm

Jun 15 15:00:00.36: [13653]: REMOTE format support: MH, MMR

Jun 15 15:00:00.36: [13653]: REMOTE supports T.30 Annex A, 256-byte ECM

Jun 15 15:00:00.36: [13653]: REMOTE best 0 ms/scanline

Jun 15 15:00:00.36: [13653]: USE 14400 bit/s

Jun 15 15:00:00.36: [13653]: USE error correction mode

Jun 15 15:00:00.36: [13653]: SEND file "docq/doc29.tif;c1"

Jun 15 15:00:00.36: [13653]: USE A4 page width (215 mm)

Jun 15 15:00:00.36: [13653]: USE unlimited page length

Jun 15 15:00:00.36: [13653]: USE 7.7 line/mm

Jun 15 15:00:00.36: [13653]: USE 2-D MMR

Jun 15 15:00:00.36: [13653]: USE 0 ms/scanline

Jun 15 15:00:00.36: [13653]: <-- [23:AT+FIS=1,5,0,2,3,1,0,0\r]

Jun 15 15:00:00.54: [13653]: --> [2:OK]

Jun 15 15:00:00.54: [13653]: <-- [7:AT+FDT\r]

Jun 15 15:00:07.88: [13653]: --> [20:+FCS:1,5,0,2,3,1,0,0]

Jun 15 15:00:07.91: [13653]: --> [7:CONNECT]

Jun 15 15:00:07.91: [13653]: SEND begin page

Jun 15 15:00:07.91: [13653]: <-- data [1032]

Jun 15 15:00:07.91: [13653]: <-- data [1116]

Jun 15 15:00:07.91: [13653]: <-- data [1103]

Jun 15 15:00:07.91: [13653]: <-- data [1036]

Jun 15 15:00:07.91: [13653]: <-- data [1115]

Jun 15 15:00:07.91: [13653]: <-- data [1071]

Jun 15 15:00:07.91: [13653]: <-- data [1063]

Jun 15 15:00:07.91: [13653]: <-- data [1075]

Jun 15 15:00:08.43: [13653]: <-- data [1130]

Jun 15 15:00:09.86: [13653]: <-- data [1034]

Jun 15 15:00:10.01: [13653]: <-- data [1092]

Jun 15 15:00:10.16: [13653]: <-- data [1101]

Jun 15 15:00:10.32: [13653]: <-- data [1072]

Jun 15 15:00:10.49: [13653]: <-- data [1089]

Jun 15 15:00:10.67: [13653]: <-- data [1066]

Jun 15 15:00:10.82: [13653]: <-- data [1038]

Jun 15 15:00:10.97: [13653]: <-- data [1092]

Jun 15 15:00:11.13: [13653]: <-- data [1047]

Jun 15 15:00:11.27: [13653]: <-- data [1114]

Jun 15 15:00:11.47: [13653]: <-- data [1100]

Jun 15 15:00:11.61: [13653]: <-- data [1079]

Jun 15 15:00:11.77: [13653]: <-- data [1072]

Jun 15 15:00:13.04: [13653]: <-- data [1046]

Jun 15 15:00:14.55: [13653]: <-- data [1092]

Jun 15 15:00:15.69: [13653]: <-- data [1033]

Jun 15 15:00:15.84: [13653]: <-- data [1032]

Jun 15 15:00:16.02: [13653]: <-- data [1033]

Jun 15 15:00:16.19: [13653]: <-- data [1040]

Jun 15 15:00:16.32: [13653]: <-- data [1072]

Jun 15 15:00:16.49: [13653]: <-- data [1095]

Jun 15 15:00:16.63: [13653]: <-- data [1058]

Jun 15 15:00:16.82: [13653]: <-- data [1062]

Jun 15 15:00:16.97: [13653]: <-- data [1087]

Jun 15 15:00:17.13: [13653]: <-- data [1046]

Jun 15 15:00:17.31: [13653]: <-- data [1067]

Jun 15 15:00:17.47: [13653]: <-- data [1084]

Jun 15 15:00:17.61: [13653]: <-- data [1061]

Jun 15 15:00:17.79: [13653]: <-- data [1073]

Jun 15 15:00:17.95: [13653]: <-- data [1102]

Jun 15 15:00:18.12: [13653]: <-- data [1072]

Jun 15 15:00:18.26: [13653]: <-- data [1068]

Jun 15 15:00:18.45: [13653]: <-- data [1067]

Jun 15 15:00:18.60: [13653]: <-- data [1083]

Jun 15 15:00:18.77: [13653]: <-- data [1050]

Jun 15 15:00:18.90: [13653]: <-- data [1061]

Jun 15 15:00:19.10: [13653]: <-- data [1080]

Jun 15 15:00:19.25: [13653]: <-- data [1063]

Jun 15 15:00:19.40: [13653]: <-- data [1093]

Jun 15 15:00:19.55: [13653]: <-- data [1095]

Jun 15 15:00:19.70: [13653]: <-- data [1107]

Jun 15 15:00:19.91: [13653]: <-- data [1113]

Jun 15 15:00:20.05: [13653]: <-- data [1064]

Jun 15 15:00:20.21: [13653]: <-- data [1062]

Jun 15 15:00:20.41: [13653]: <-- data [1041]

Jun 15 15:00:20.55: [13653]: <-- data [1030]

Jun 15 15:00:20.71: [13653]: <-- data [1055]

Jun 15 15:00:20.85: [13653]: <-- data [1011]

Jun 15 15:00:21.00: [13653]: SENT 58314 bytes of data

Jun 15 15:00:21.00: [13653]: SEND end page

Jun 15 15:00:21.00: [13653]: SEND send EOP (no more pages or documents)

Jun 15 15:00:21.00: [13653]: <-- data [2]

Jun 15 15:00:27.44: [13653]: --> [7:+FHS:00]

Jun 15 15:00:27.44: [13653]: REMOTE HANGUP: Normal and proper end of connection (code 0)

Jun 15 15:00:27.44: [13653]: SEND recv MCF (message confirmation)

Jun 15 15:00:27.44: [13653]: SEND FAX (000000059): FROM user@xxxxxxxxxxxxxxx TO 6209324 (pa

ge 1 of 1 sent in 0:27)

Jun 15 15:00:27.44: [13653]: SEND FAX (000000059): FROM user@xxxxxxxxxxxxxxx TO 6209324 (do

cq/doc29.tif;c1 sent in 0:27)

Jun 15 15:00:28.45: [13653]: <-- [5:ATH0\r]

Jun 15 15:00:28.45: [13653]: --> [2:OK]

Jun 15 15:00:28.51: [13653]: SESSION END

 

Thanks,

 

Taras Rudko