Re: [hylafax-users] Faxing a pdf document with embedded TrueType fonts

["Paul Freeman" <paul.freeman@xxxxxxxxxx>]

Lee
Thanks for the advice.

I have tried your suggestion of upgrading ghostscript and it worked!  I used
the espgs-8.15.2 version as it came with an fc4 rpm spec file.

Thanks again and thanks to all those who have contributed to making Hylafax
such a great package.

Regards

Paul

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-----Original Message-----
From: Lee Howard [mailto:faxguy@xxxxxxxxxxxxxxxx] 
Sent: Friday, June 08, 2007 6:26 AM
To: Paul Freeman
Cc: hylafax-users@xxxxxxxxxxx
Subject: Re: [hylafax-users] Faxing a pdf document with embedded TrueType
fonts

Paul Freeman wrote:

>I am trying to use a recent release of HylaFax under Fedora Core 4 to fax a
>pdf document created on MS-Windows XP (using FreePDFXP v3.20 and ghostscript
>v8.54, not Adode distiller). The document only contains the MS-Windows
Tahoma
>font.  When I fax the document using sendfax it is sent OK but the text
>characters are replaced with squares.  I have not edited the typerules file
>so the hylafax server is doing its own pdf conversion.  Hylafax is working
>fine for sending and receiving faxes.
>
>I understand this is a font problem and have spent several hours searching
>for solutions without much luck.  My head hurts from all the reading:-)
>
>I have installed the Tahoma TrueType font on the hylafax server as a .ttf
>(not Type 1) and I have confirmed ghostscript can locate the font (using gs
>prfont.ps, /Tahoma DoFont).  The pdf document has been created so the font
is
>embedded as a TrueType font.  I have checked in acrobat reader and it says
>the font is:  Tahoma (Embedded Subset), Type: TrueType, Encoding: Custom.
>
>If I change the pdf so it is created with the font embedded in outline form
>(Type 1), the sent fax text is displayed correctly.
>
>Is this a problem with my configuration of HylaFax or the pdf document I
>have?
>  
>

The problem is that Ghostscript doesn't have the font or can't use the 
embedded font.  Ghostscript can use substitute fonts.  I would first 
suggest an upgrade to 8.56 and then try again.  8.56 solved a lot of 
issues like this for me.

>Can Hylafax handle pdfs with embedded TrueType fonts as long as ghostscript
>has the font installed and can locate it or does HylaFax require the fonts
in
>Type 1 format?
>

If Ghostscript is fine with it HylaFAX will be.

Lee.


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