[hylafax-users] ERROR: /ioerror in --colorimage--

[<Markus.Schwaiger@xxxxxxxxxxxxxx>]

Hello list,

our chinese colleague gets this error everytime sending a fax with pdf
attachment.
first i saw that the attachment is named as application/octet-stream. in
germany
i have got such pdfs, too. no problem here. but he is getting this error.
i have copied the pdf filter file to octet-stream file with the same
commands.
anybody here who knows a fix?

Thanks,

Markus

REPORT:
Your fax job to +8657385072552 was not sent because document conversion
to facsimile failed.  The output from the converter program was:

ERROR: /ioerror in --colorimage--
Operand stack:
 --nostringval-- --nostringval--
Execution stack:
 %interp_exit .runexec2 --nostringval-- --nostringval-- --nostringval-- 2
%stopped_push --nostringval-- --nostringval-- --nostringval-- false 1
%stopped_push 1 3 %oparray_pop 1 3 %oparray_pop 1 3 %oparray_pop 1 3
%oparray_pop .runexec2 --nostringval-- --nostringval-- --nostringval-- 2
%stopped_push --nostringval-- 9 6 %oparray_pop
Dictionary stack:
 --dict:1139/3371(ro)(G)-- --dict:0/20(G)-- --dict:103/200(L)--
--dict:27/50(L)-- --dict:64/80(L)-- --dict:0/197(L)--
Current allocation mode is local
Last OS error: 2
ESP Ghostscript 8.15.3: Unrecoverable error, exit code 1


Check any PostScript documents for non-standard fonts and invalid constructs

    ---- Unsent job status ----

      Destination: +8657385072552
            JobID: 28
          GroupID: 28
           Sender: Ning.Li
         Mailaddr: Ning.Li@xxxxxxxxxxxxxx
   Submitted From: localhost
       Page Width: 209 (mm)
      Page Length: 296 (mm)
       Resolution: 196 (lpi)
           Status: ERROR: /ioerror in --colorimage--
Operand stack:
 --nostringval-- --nostringval--
Execution stack:
 %interp_exit .runexec2 --nostringval-- --nostringval-- --nostringval-- 2
%stopped_push --nostringval-- --nostringval-- --nostringval-- false 1
%stopped_push 1 3 %oparray_pop 1 3 %oparray_pop 1 3 %oparray_pop 1 3
%oparray_pop .runexec2 --nostringval-- --nostringval-- --nostringval-- 2
%stopped_push --nostringval-- 9 6 %oparray_pop
Dictionary stack:
 --dict:1139/3371(ro)(G)-- --dict:0/20(G)-- --dict:103/200(L)--
--dict:27/50(L)-- --dict:64/80(L)-- --dict:0/197(L)--
Current allocation mode is local
Last OS error: 2
ESP Ghostscript 8.15.3: Unrecoverable error, exit code 1

          Dialogs: 0 (exchanges with remote device)
            Dials: 0 (consecutive failed calls to destination)
            Calls: 0 (total phone calls placed)
            Pages: 0 (pages transmitted)
         TotPages: 0 (total pages to transmit)
         Attempts: 0 (attempts to send current page)
           Dirnum: 0 (directory of next page to send)

    ---- Documents submitted for transmission ----


Mit freundlichen Grüßen

i.A. Markus Schwaiger

Hirschvogel Umformtechnik GmbH
IT-Systems and Organization
Telecommunications
Mühlstraße 6
86920 Denklingen

Tel.: +49 8243 291-530
Fax : +49 8243 991-222
Markus.Schwaiger@xxxxxxxxxxxxxx
www.hirschvogel.com 

Die Unternehmen der Hirschvogel Gruppe:

Hirschvogel Umformtechnik GmbH, Sitz Denklingen, Amtsgericht Augsburg HRB 3319,
Geschaeftsfuehrer: Dr. Manfred Hirschvogel (Vorsitzender), Karl Schuster,
Michael Dahme, Josef Baumeister

Hirschvogel Komponenten GmbH, Sitz Schongau, Amtsgericht Muenchen HRB 129106
Geschaeftsfuehrer: Harro Woerner, Karl Schuster

Hirschvogel Eisenach GmbH, Sitz Marksuhl, Amtsgericht Jena HRB 400849
Geschaeftsfuehrer: Dr. Manfred Hirschvogel, Dr. Felix Schmieder

Hirschvogel Aluminium GmbH, Sitz Marksuhl, Amtsgericht Jena HRB 404672
Geschaeftsfuehrer: Dr. Manfred Hirschvogel, Dr. Felix Schmieder

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