Re: [hylafax-users] Decrease error check will prevent T.30 T2 timeout error ?

["Andrew Rinaldi" <andrew.rinaldi@xxxxxxxxxxxx>]

Hi George,

>Yeah I understand that not everything is bug free, then again I am in
>a situation where I have to work with what I am given. If it were up
>to me i'd do away with faxes altogether! but there are many business
>out there that still use it in their business cycle and are reluctant
>to change!

I fully understand the constraints that you are under.  If you have a error
that is repeatable then it may be possible to work around it with HylaFAX...
and even if no software solution is available it's still useful to know
about such errors for the next time a user reports the issue.

>So far the introduction of hylafax servers is relatively small in my
company, once we start getting >requests for fax servers for every
department, then we'll request upper-management to provide us >with the
funds to make a proper and centralized solution (which is where I'd check
out your mainpipe >hardware.)  

What your upper management need to understand is that they are paying for
this already... your time is extremely valuable, to say nothing of the cost
of problem fax's to your company and customers.  I understand this can be a
hard sale but it's really no different than any other IT expenditure.

Don't give up on fax just yet.... it can be extremely reliable and simple to
administer... you just need the right combination of hardware, software, and
Telco setup.  We have tens of thousands of systems in use everyday... many
are mission critical applications including medical and plant safety.

I wish you the best of luck !

Regards,

ANDREW RINALDI
Mainpine Limited - Support
USA +1 503 822 9944 | Asia/Europe +44 1225 869439  
andrew.rinaldi@xxxxxxxxxxxx | www.mainpine.com



____________________ HylaFAX(tm) Users Mailing List _______________________
  To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi
 On UNIX: mail -s unsubscribe hylafax-users-request@xxxxxxxxxxx < /dev/null
  *To learn about commercial HylaFAX(tm) support, mail sales@xxxxxxxxx*