Re: [hylafax-users] Problems with resolution

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

Moritz Winterberg wrote:

Can you provide me with the /var/spool/hylafax/info/ file that 
corresponds to this destination after the error occurs, please?

> Now there are two problems I see here:
>
> 1.) Both machines are exact the same and do have an Eicon Diva Server
> PRI card which after EICON support is even able to do super high
> resolution whatever fax.
> Still the sending machines tells me that the receiving one would not
> support fine mode fax ??
> Since the hardware does support it, do I have to set this up somewhere
> in hylafax ?


No.  You have to set it up with the Eicon tools.  Remember, the Diva 
Server is really more of a fax proxy.  You can't trust it to give 
HylaFAX the completely true picture of the remote device communication.

> 2.) I've set maxtries to 3 and I get these logfiles 3 times in the
> exact same way. So Hylafax will not reformat the DOC for lower
> resolution ??
>
> any further hints ? 


Yes, let me have a look at that info file.  That should give me much 
better information.

Thanks,

Lee.


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