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Re: [hylafax-users] Getting some COMREC invalid response received messages

I'm using US Robotics external serial modem. Hylafax sees it as "MODEM
U.S. ROBOTICS V90/U.S. Robotics 56K FAX EXT V1.915M"

It's model number is 5631 and part number USR815631. Telco environment
is just the modem hooked to a regular phone line.

Below is the list of ATi0 to ATi11  commands on the modem via minicom.
Thanks for helping.
----
ATi0
5604

OK

ATi1
DA74

OK

ATi2
OK

OK

ATi3
U.S. Robotics 56K FAX EXT V1.915M

OK

ATi4
U.S. Robotics 56K FAX EXT Settings...

B0 E1 L1 M0 Q0 T V1 X4 Y0 &A3 &B1 &C1 &D2 &H3 &I0 &K1 &M4 &R2 &S0 &Y0
S00:000 S01:000 S02:043 S03:013 S04:010 S05:008 S06:002 S07:045 S08:002 S09:006
S10:014 S11:085 S12:050 S27:000 S32:000

LAST DIALED #:
OK

ATi5
U.S. Robotics 56K FAX EXT Settings...

Template Y0:
B0 E1 L1 M1 Q0 T V1 X4 Y0 &A3 &B1 &C1 &D2 &H1 &I0 &K1 &M4 &R2 &S0 &Y0
S00:000 S02:043 S06:002 S07:055 S08:001 S09:006 S10:014 S11:085 S12:050 S27:000
S32:000

Template Y1:
B0 E1 L1 M1 Q0 T V1 X4 Y0 &A3 &B1 &C1 &D2 &H2 &I2 &K1 &M4 &R1 &S0 &Y0
S00:000 S02:043 S06:002 S07:055 S08:001 S09:006 S10:014 S11:085 S12:050 S27:000
S32:000

TELEPHONE NUMBERS:
0=                                     1=
2=                                     3=

OK

ATi6
U.S. Robotics 56K FAX EXT Link Diagnostics...

TERMINATION REASON.......... NONE
LAST TX rate................ N/A
HIGHEST TX rate............. 300 BPS
LAST RX rate................ N/A
HIGHEST RX rate............. 300 BPS
PROTOCOL.................... N/A
COMPRESSION................. N/A
Line QUALITY................ 255
Rx LEVEL.................... 215
Highest Rx State............ 00
Highest TX State............ 00
EQM Sum..................... FFFF
RBS Pattern................. FF
Rate Drop................... FF
Digital Loss................ None
Local Rtrn Count............ 00
Remote Rtrn Count........... 00

OK

ATi7
Configuration Profile...

Product type         Poland External
Product ID:          81563100
Options              V32bis,V.80,V.34+,V.90,V.92
Fax Options          Class 1/Class 2
Line Options         Caller ID, Distinctive Ring
Clock Freq           28.2MHz
EPROM                256k
RAM                  32k

FLASH date           05/27/2004
FLASH rev            1.915M
DSP rev              79.00
OK

ATi8
OK

ATi9
(1.0USR0114\\Modem\PNPC107\U.S. Robotics 56K FAX EXT)FF

OK

ATi10
OK

ATi11
BEGINaa255ab255ac0ad255ba255bb255bc0bd255ca255cb255cc255da255ea255eb255fa255fb255fc0ga255gb255ha255hb255hc0hd0he255hf255hg25D
000000000000000000000000
000000000000000000000000
000000000000000000000000
000000000000000000000000
000000000000000000000000
000000000000000000000000
000000000000000000000000


OK
-------

On 5/2/07, Andrew Rinaldi <andrew.rinaldi@xxxxxxxxxxxx> wrote:
Hi George,

Can you tell us what modem you are using (manufacturer and model), it's
firmware revision (Minicom Commands ATi0 to ATI11 are most useful), and your
Telco environment (Analog, T1, VoIP, etc.).

This will help enormously to understand the issue.

Regards

ANDREW RINALDI
Mainpine Limited - Support
USA +1 503 822 9944| Asia/Europe +44 1225 869439
andrew.rinaldi@xxxxxxxxxxxx| www.mainpine.com

-----Original Message-----
From: hylafax-users-bounce@xxxxxxxxxxx
[mailto:hylafax-users-bounce@xxxxxxxxxxx] On Behalf Of George H
Sent: 02 May 2007 11:25
To: hylafax-users@xxxxxxxxxxx
Subject: [hylafax-users] Getting some COMREC invalid response received
messages

Hi, using Hylafax 5.1.2.

I been using it non-stop for a week now and out of aprox 120 I got 3
incoming fax calls that resulted in "COMREC invalid response received"
message.

I've checked the actual tiff files that were saved and dispatched. It
seems that when the COMREC error occurs only 1 page got received, then
they call back again and I get the rest of the fax document.

I'm not sure what this COMREC message means. Is it because the sender
accidentally hanged up the phone? or pressed the stop button or
something? Just want to make sure the problems are not from my side.

Below is the log.

recvq/fax000000080.tif
(ftp://faxserver.mycompany.com:4559/recvq/fax000000080.tif):
          Sender:
           Pages: 2
         Quality: Normal
            Size: ISO A4
        Received: 2007:05:02 12:43:37
 Time To Receive: 0:59
     Signal Rate: 9600 bit/s
     Data Format: 1-D MH
   Error Correct: No
     Received On: ttyS0

The full document was not received because:

COMREC invalid response received

---- Transcript of session follows ----

May 02 12:43:18.92: [10365]: SESSION BEGIN 000000122 +961********
May 02 12:43:18.92: [10365]: HylaFAX (tm) Version 5.1.2
May 02 12:43:18.92: [10365]: <-- [4:ATA\r]
May 02 12:43:32.72: [10365]: --> [5:+FCON]
May 02 12:43:32.72: [10365]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS0'
May 02 12:43:32.72: [10365]: STATE CHANGE: ANSWERING -> RECEIVING
May 02 12:43:32.72: [10365]: RECV FAX: begin
May 02 12:43:34.02: [10365]: --> [22:+FDCS: 0,3,0,2,0,0,0,0]
May 02 12:43:34.02: [10365]: REMOTE wants 9600 bit/s
May 02 12:43:34.02: [10365]: REMOTE wants A4 page width (215 mm)
May 02 12:43:34.02: [10365]: REMOTE wants unlimited page length
May 02 12:43:34.02: [10365]: REMOTE wants 3.85 line/mm
May 02 12:43:34.02: [10365]: REMOTE wants 1-D MH
May 02 12:43:34.13: [10365]: --> [2:OK]
May 02 12:43:34.13: [10365]: <-- [7:AT+FDR\r]
May 02 12:43:35.90: [10365]: --> [5:+FCFR]
May 02 12:43:37.93: [10365]: --> [22:+FDCS: 0,3,0,2,0,0,0,0]
May 02 12:43:37.93: [10365]: REMOTE wants 9600 bit/s
May 02 12:43:37.93: [10365]: REMOTE wants A4 page width (215 mm)
May 02 12:43:37.93: [10365]: REMOTE wants unlimited page length
May 02 12:43:37.93: [10365]: REMOTE wants 3.85 line/mm
May 02 12:43:37.93: [10365]: REMOTE wants 1-D MH
May 02 12:43:37.93: [10365]: --> [7:CONNECT]
May 02 12:43:37.93: [10365]: RECV: begin page
May 02 12:43:37.93: [10365]: MODEM set XON/XOFF/FLUSH: input ignored,
output generated
May 02 12:43:37.93: [10365]: RECV: send trigger 021
May 02 12:43:37.93: [10365]: Copy quality checking performed by host
May 02 12:43:58.42: [10365]: RECV/CQ: Bad 1D pixel count, row 1142,
got 0, expected 1728
May 02 12:43:58.42: [10365]: RECV/CQ: Bad 1D pixel count, row 1143,
got 0, expected 1728
May 02 12:43:58.42: [10365]: RECV/CQ: Bad 1D pixel count, row 1144,
got 0, expected 1728
May 02 12:43:58.42: [10365]: RECV/CQ: Bad 1D pixel count, row 1145,
got 0, expected 1728
May 02 12:43:58.43: [10365]: RECV/CQ: Adjusting for RTC found at row 1142
May 02 12:43:58.43: [10365]: RECV: 1142 total lines, 0 bad lines, 0
consecutive bad lines
May 02 12:43:58.43: [10365]: MODEM set XON/XOFF/DRAIN: input
interpreted, output disabled
May 02 12:43:58.44: [10365]: --> [20:+FPTS: 1,1142,1142,0]
May 02 12:44:00.15: [10365]: --> [7:+FET: 0]
May 02 12:44:00.15: [10365]: RECV recv MPS (more pages, same document)
May 02 12:44:00.26: [10365]: --> [2:OK]
May 02 12:44:00.26: [10365]: RECV send MCF (message confirmation)
May 02 12:44:00.26: [10365]: RECV FAX (000000122): from , page 1 in
0:26, INF, 3.85 line/mm, 1-D MH, 9600 bit/s
May 02 12:44:00.26: [10365]: <-- [7:AT+FDR\r]
May 02 12:44:02.92: [10365]: --> [7:CONNECT]
May 02 12:44:02.92: [10365]: RECV: begin page
May 02 12:44:02.92: [10365]: MODEM set XON/XOFF/FLUSH: input ignored,
output generated
May 02 12:44:02.92: [10365]: RECV: send trigger 021
May 02 12:44:02.92: [10365]: Copy quality checking performed by host
May 02 12:44:31.95: [10365]: RECV/CQ: Bad 1D pixel count, row 1142,
got 0, expected 1728
May 02 12:44:31.95: [10365]: RECV/CQ: Bad 1D pixel count, row 1143,
got 0, expected 1728
May 02 12:44:31.95: [10365]: RECV/CQ: Bad 1D pixel count, row 1144,
got 0, expected 1728
May 02 12:44:31.95: [10365]: RECV/CQ: Bad 1D pixel count, row 1145,
got 0, expected 1728
May 02 12:44:31.95: [10365]: RECV/CQ: Adjusting for RTC found at row 1142
May 02 12:44:31.95: [10365]: RECV: 1142 total lines, 0 bad lines, 0
consecutive bad lines
May 02 12:44:31.95: [10365]: MODEM set XON/XOFF/DRAIN: input
interpreted, output disabled
May 02 12:44:31.96: [10365]: --> [20:+FPTS: 1,1142,1142,0]
May 02 12:44:41.49: [10365]: --> [10:+FHNG: 102]
May 02 12:44:41.49: [10365]: REMOTE HANGUP: COMREC invalid response
received (code 102)
May 02 12:44:42.30: [10365]: --> [2:OK]
May 02 12:44:42.31: [10365]: RECV keeping unconfirmed page
May 02 12:44:42.31: [10365]: RECV FAX (000000122): from , page 2 in
0:33, INF, 3.85 line/mm, 1-D MH, 9600 bit/s
May 02 12:44:43.31: [10365]: RECV FAX (000000122):
recvq/fax000000080.tif from , subaddress <unspecified>, 2 pages in
1:10
May 02 12:44:43.31: [10365]: RECV FAX: COMREC invalid response received
May 02 12:44:43.31: [10365]: RECV FAX (000000122): session with
terminated abnormally: COMREC invalid response received
May 02 12:44:43.31: [10365]: RECV FAX: bin/faxrcvd
'recvq/fax000000080.tif' 'ttyS0' '000000122' 'COMREC invalid response
received'
May 02 12:44:43.31: [10365]: RECV FAX: end
May 02 12:44:43.31: [10365]: SESSION END

The facsimile was automatically dispatched to: Modem1
<modem1@xxxxxxxxxxxxxxxxxxxxxxx>.

--
"Nothing is impossible for the person that doesn't have to do it"
"The probability of anything happening is in inverse ratio to its
desirability"
"If I were a roman statue, I'd be made alabastard"
--
George H
george.dma@xxxxxxxxx

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--
"Nothing is impossible for the person that doesn't have to do it"
"The probability of anything happening is in inverse ratio to its desirability"
"If I were a roman statue, I'd be made alabastard"
--
George H
george.dma@xxxxxxxxx

____________________ HylaFAX(tm) Users Mailing List _______________________
 To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi
On UNIX: mail -s unsubscribe hylafax-users-request@xxxxxxxxxxx < /dev/null
 *To learn about commercial HylaFAX(tm) support, mail sales@xxxxxxxxx*

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