Re: [hylafax-users] Unspecified Transmit Phase C error with Class 1

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

Andrea.Un@xxxxxxxxxxxxxx wrote:

> We have just installed HylaFAX+ version 5.1.2 on our test/R&D server 
> but have not began testing yet.  Does this version have the modem 
> reset routine you mentioned or is it only available in the latest 
> 5.1.3 version?


It's in 5.1.2 also, yes.  That feature was last refined in 5.0.4... so 
you're okay with 5.1.2.

> Do you have any suggestions on how we can test this properly to see if 
> the modem reset routine would work?


Not really.  You'll need to try to reproduce the problem scenario and 
see if it still wedges or not.  I would recommend testing 5.1.2 to see 
if it will work for you in production and move it there where you're 
getting the problems.  If you never get a wedged modem for several times 
the frequency of its current wedging, then you can assume that it did 
the trick.

That said, it really does look like a modem problem.  Although it's 
possible that the HylaFAX+ reset routine may recover it, I wouldn't hold 
out large amounts of hope for that.  Nonetheless, it is my opinion that 
you will benefit, anyway, from the 5.1.2 deployment.

Lee.


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