[hylafax-users] Problems after fax is queued

["Bodo Noering" <info@xxxxxxxxxxxxx>]

Hello,

after an outgoing fax is queued for a second try (receiver was busy) the job
description file is corrupted. The file size is 0 bytes and the job is not
available any more.

Here's a short list of what is happening:

Sent: JNEW
Recv: 200 New job created: jobid: 2937 groupid: 2937.
Sent: PASV
Recv: 227 Entering passive mode (10,3,0,127,152,95)
Sent: STOT
Recv: 150 FILE: /tmp/doc2907.tif (Opening new data connection).
Recv: 226 Transfer complete (FILE: /tmp/doc2907.tif).
Sent: JPARM DIALSTRING 5443159
Recv: 213 DIALSTRING set to "5443159".
Sent: JPARM LASTTIME 000300
Sent: JPARM MAXDIALS 10
Recv: 213 LASTTIME set to 000300.
	213 MAXDIALS set to 10.
Sent: JPARM MAXTRIES 10
Sent: JPARM PAGELENGTH 297
Recv: 213 MAXTRIES set to 10.
	213 PAGELENGTH set to 297.
Sent: JPARM PAGEWIDTH 210
Recv: 213 PAGEWIDTH set to 210.
Sent: JPARM RETRYTIME 0015
Recv: 213 RETRYTIME set to 0015.
Sent: JPARM SCHEDPRI 127
Recv:	213 SCHEDPRI set to 127.
Sent: JPARM SENDTIME NOW
Sent: JPARM USETAGLINE YES
Recv: 213 SENDTIME set to NOW.
Sent: JPARM DOCUMENT /tmp/doc2907.tif
Recv:	200 Added document /tmp/doc2907.tif as docq/doc2907.tif.2937.
Sent: JSUBM
Recv: 200 Job 2937 submitted.
Sent: JOB 2937
Recv: 200 Current job: jobid: 2937 groupid: 2937.
Sent: JPARM STATE
Recv: 213 SLEEPING
Sent: JOB 2937
Recv: 200 Current job: jobid: 2937 groupid: 2937.
Sent: JPARM STATE
Recv: 213 SLEEPING
Sent: JOB 2937
Recv: 500 Cannot set job 2937; invalid or corrupted job description file.

The customer is using Version 4.2.5.


Does anyone have any clue why the job description file is set to 0 bytes and
where we can start to look for?
Thanks in advance!


Best Regards
Bodo

--
_____________________________________________
Cypheus Ltd.
Phone +49-7000-CYPHEUS . Fax +49-7000-CYPHEUS
info@xxxxxxxxxxxxx . http://www.cypheus.co.uk
_____________________________________________ 




____________________ HylaFAX(tm) Users Mailing List _______________________
  To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi
 On UNIX: mail -s unsubscribe hylafax-users-request@xxxxxxxxxxx < /dev/null
  *To learn about commercial HylaFAX(tm) support, mail sales@xxxxxxxxx*