Your log certainly looks like you're using "Retransmit-Ignore", yes.
Based on the fact that you're complaining about the fax not getting
through, "Retransmit" is probably a more appropriate setting for you.
However, the receiver's error message of "a: Reception error (Protocol)
with the error 3319h(13081): T.30 specific illegal parameter coding,
e.g. SFF coding error." is confusing to me. The receiver responded to
DCS with CFR, and so I can't make sense of the "T.30 specific illegal
parameter coding". I think that this would need to be clarified by the
CAPI4PBX author.
However, this kind of problem (repeated RTN) generally would indicate an
incompatibility in the modulators (i.e. V.17 long-train works but not
V.17 fast-train) or in the medium (i.e. audio is getting corrupted in a
fashion that allows TCF to work, but not Phase C) or that the image data
does not match what was in DCS.
Lee.
Fernando wrote:
> Sorry for the late response, I've been out of the office all this time.
>
> In my modem config files there is not a parameter like this, so I
> assume that the value used is the default one. Am I right?
>
> Which one should I used to avoid this and sending only a copy of the
> fax sent? I am a little confuse.
> With 'retransmit' only send the page again when the receiver send the
> RTN signal?
>
> Thank you very much.
>
>
> 2007/3/16, Aidan Van Dyk <aidan@xxxxxxxxxxx>:
>
>> * Fernando <fernando.alhambra@xxxxxxxxx> [070316 07:23]:
>>
>> > Anyone can tell me while HylaFAX said: Your job to XXXXXXXXX was
>> > completed successfully and we have not received the correct document?
>> > I usually send about 200 faxes or more every day and I've got only one
>> > or two errors like this.
>>
>> From your session log:
>> > mar 14 12:45:58.35: [31762]: SEND recv RTN (retrain negative)^M
>> > mar 14 12:45:58.35: [31762]: SEND FAX (000000593): FROM
>> user1@xxxxxxx TO XXXXXXXXX (page 1 of 1 sent in 0:37)^M
>> > mar 14 12:45:58.35: [31762]: SEND FAX (000000593): FROM
>> user1@xxxxxxx TO XXXXXXXXX (docq/doc557.ps;01 sent in 0:37)^M
>>
>> I would look at the setting of RTNHandlingMethod in your device config
>> file. My guess is ithat it's set to Ignore?
>>
>> From the 4.3.2 man page:
>> http://www.hylafax.org/man/4.3.2/hylafax-config.4f.php
>>
>> RTNHandlingMethod string Retransmit-Ignore RTN signal
>> handling method
>>
>>
>>
>> RTNHandlingMethod
>>
>> Specifies how to react to an RTN signal received from the remote: one
>> of '' Retransmit '', '' Giveup '','' Ignore '', or ''
>> Retransmit-Ignore ''.
>>
>> '' Retransmit '' assumes that the page is not received succesfully.
>> HylaFAX will make up to two additional attempts to send the page,
>> decreasing signalling rate and retraining. If RTN continues, up to 2
>> additional calls will be placed. The downside is that if the remote
>> always responds with RTN, the page will be sent 9 times and no
>> following pages will be sent. Many fax machines will not behave this
>> way, although T.30 specification seems clear that this is the intent
>> of the RTN signal.
>>
>> Many fax machines will interpret RTN as meaning to not send the same
>> data again. That is because RTN may indicate problems with flow
>> control, incorrectly encoded T.4 data, or some incompatibility other
>> than line noise. Fax machines that interpret RTN this way will
>> disconnect and require a manual retransmission. This ''over and out''
>> behaviour can be activated by the '' Giveup '' value. The advantage
>> to this behavior is that the same page of image data will not be sent
>> multiple times, but the downside is that the following pages will not
>> be sent.
>>
>> '' Ignore '' is similar to '' Giveup '' in that it makes the
>> assumption the data cannot be automatically accepted by the receiver.
>> However, rather than disconnecting the page of image data is
>> abandoned and processing moves on to the next. The remote is left to
>> decide what to do with the unacceptable page of image data. The
>> downside to this behavior, is that the remote may or may not have
>> kept the page, depending on its interpretation of the RTN signal -
>> but it does allow us to continue on to the next page.
>>
>> '' Retransmit-Ignore '' is a combination of '' Retransmit '' and ''
>> Ignore ''. The page of image data is retransmitted up to two
>> additional times, but rather than disconnecting after a third RTN
>> signal for the same page, processing then continues on to the next
>> page. This approach is an effort to satisfy both interpretations of
>> an RTN signal. It allows the receiver to hopefully receive a better
>> copy of the image data while not failing to send subsequent pages. If
>> the receiver saves or prints a copy of pages for which it transmits
>> RTN, then it could save or print up to three copies of every page.
>>
>>
>>
>> --
>> Aidan Van Dyk Create like
>> a god,
>> aidan@xxxxxxxxxxx command like
>> a king,
>> http://www.highrise.ca/ work like a
>> slave.
>>
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>>
>>
>
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