Re: [hylafax-users] Info Folder and Fax Failures

["andrew rinaldi" <andrew.rinaldi@xxxxxxxxxxxx>]

Hi James,

 

Are you using a modem ?  If you are, then maybe this behaviour is a side effect of blacklisting.  Can you tell us which fax device and HylaFAX version you are using ?

 

Regards

 

ANDREW RINALDI

Mainpine Limited Support

USA +1 503 822 9944 | Asia/Europe +44 1225 869439  

andrew.rinaldi@xxxxxxxxxxxx | www.mainpine.com

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From: hylafax-users-bounce@xxxxxxxxxxx [mailto:hylafax-users-bounce@xxxxxxxxxxx] On Behalf Of Administrator
Sent: 30 January 2007 16:57
To: hylafax-users@xxxxxxxxxxx
Subject: [hylafax-users] Info Folder and Fax Failures

From time to time we start getting failures to a particular number where every fax fails after some error like “Failure to transmit clean data” no matter what we do every fax fails after the first error. I just now noticed that if we delete the record in the Info folder for that number the faxes start going through again. What would be causing this? Any ideas would be helpful. I am thinking about setting up a job that will clear that folder on a daily basis.

 

 

James Hawks