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Re: [hylafax-users] Problem sending faxes with embedded fonts (evolution)



You're right, after pdf2ps the file is not yet correct.
I've to say that fonts are embedded in pdf, in fact they're readable also on machines without that fonts installed.
What I've to notice is that, looking at the font info page of acrobat viewer, the non-standard fonts are embedded with "personalized" encoding, instead of the usual "ANSI" encoding of working fonts.
This could be the problem?
My steps are:
1) starting .ps with embedded fonts in windows
2) conversion in pdf with ghostscript in windows, the result is a pdf with fonts embedded with "personalized" encoding
3) Fax sent with hylafax (hylafax launch pdf2fax script and the resulting .ps is not yet correct)


Maybe the problem is the step 2, some mistake made by the first ghostscript conversion, after that steps the PDF is still acrobat/human readable but not ghostscript/hylafax readable.

At 15.06 16/01/2007, you wrote:
APS wrote:

After some test I found that launching pdf2ps script on the hylafax machine , the script that sendfax launches when a pdf is submitted, over the pdf with embedded fonts, it creates a .ps that is not correctly sent by hylafax (with squares).
This helps to find a solution?


So you're saying that the PDF viewed on Windows looks fine, but when it's converted with pdf2ps the resulting Postscript page does not look fine. Correct?

If that's the case then it probably means that you're using a font - and a font family - that is unavailable to Ghostscript when converting the PDF. If the font is not embedded in the PDF, Ghostscript (pdf2ps) will generally use a substitute font in its place. If that substitute font does not have support for the characters being used, then you may get boxes instead.

The solution is to either embed the fonts into the PDF or to install the used fonts on the HylaFAX system where Ghostscript can get to them.
Telling your PDF creator to embed fonts may be easier - as installing fonts for Ghostscript is not always the easiest thing the first time you do it... but if you want to go that route you should find the information that you need by googling.


Lee.


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