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Re: [hylafax-users] Few questions about hylafax and sambafax



Jaroslaw Grzabel wrote:

I've got few questions connected with my problems :). I ran in my company hylafax server with sambafax printer. Everything works fine, but problem is when I try to send .pdf document. Then I got an email that sambafax didn`t recognize a telephone number. Why It's a problem for me ? Because when my customer send me a question, and I need to make an sale offer for him, addly I must to send to my customer specification of hardware he is interested in. Most specification is written in .pdf. And ok, I cannot send .pdf because sambafax doesn`t recognize a telephone number, but I can wrote an offer in normal format, send it to him, but as attachment (next pages) I need to send specification pages in pdf. And now... how to tell sambafax that this attachment pages is connected with first document where telephone number was written ?
As I think this is basic problem of many companies. Does sambafax can handle it ? Or I need to use any external program like WHFC (Windows HylaFax Client) ?
How did You solve that kind of problem ?


sambafax depends upon an assumption that it will be able to read the send-to telephone number by parsing the Postscript print-output for it. This assumption may be valid in many cases, but I can think of numerous examples (you have explained one of them) where this assumption will not be valid. It sounds to me like you need to look at a different client program - one that after printing the fax will ask you, in return, for the fax number to dial. The hylafax.org wiki is a perfect place for searching for possible options:


http://www.hylafax.org/content/Related_Software

RelayFax isn't listed in there, but it's another one to add to the non-free fax client softwares.

Lee.

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