[hylafax-users] Problem receiving faxes: MultiModemZPX PCI-U

[Rafel Amer <amer@xxxxxxxxxxxx>]

Hi,

I recently buyed a MultiModemZPX PCI-U from iFAX and I have problems
receiving some faxes.

Here is may config.ttyS4 file:

# $Id: lucent-mt-20,v 1.14 2005/02/14 13:56:26 lhoward Exp $
#
# prototype config file for MultiTech MT5634ZBA-V.92-NAM
#

#
#
CountryCode:            34
AreaCode:               902
FAXNumber:              902364144
LongDistancePrefix:     0
InternationalPrefix:    00
DialStringRules:        etc/dialrules
ServerTracing:          0xFFF
SessionTracing:         0xFFF
RecvFileMode:           0600
LogFileMode:            0600
DeviceMode:             0600
RingsBeforeAnswer:      1
SpeakerVolume:          off
GettyArgs:              "-h %l dx_%s"
LocalIdentifier:        ClaimCenter
TagLineFont:            etc/lutRS18.pcf
TagLineFormat:          "De %%l|%c|Pagina %%P de %%T"
PercentGoodLines:       25
MaxConsecutiveBadLines: 100
MaxRecvPages:           50
#
#

ModemType:              Class2.0
ModemRate:              19200
ModemNoFlowCmd:         AT&K0
ModemSoftFlowCmd:       AT&K4
ModemHardFlowCmd:       AT&K3

Class2APCmd:            AT+FAP=1,1,1
Class2BUGCmd:           AT+FBU=0                # early firmware is buggy
Class2SendRTC:          yes
Class2UseHex:           yes

# Some firmwares do not report copy quality correction, although it
# is present and cannot be disabled.  Thus modem-based CQ must be used.
Class2CQQueryCmd:       "!(00-02),(00-02)"
Class2CQCmd:            AT+FCQ=1,0

# versions that respond to AT+FFC=? with non-zero data support RTFCC
# Class2RTFCC:          yes

# unfortunately, HylaFAX can't currently send or receive in color
ModemAnswerCmd:         AT+FCC=,,,,,,,,0;A
ModemDialCmd:           AT+FCC=,,,,,,,,0;DT%s

# Some firmware revisions (i.e. 1.25 in ZBAs) report MMR support but
# corrupt the data.  Enabling the following lines should work around this.
# Compare this against the modem's AT+FCC=? response.
# Class2DCCQueryCmd:
"!(00-01),(00-05),(00-02),(00-02),(00-01),(00-01),(00),(00-07)"
# ModemAnswerCmd:       AT+FCC=,,,,1,,,,0;A
# ModemDialCmd:         AT+FCC=,,,,1,,,,0;DT%s

# If your modem supports ECM you may want to do something like this
# Class2Cmd:            AT+FCLASS=2.0;+FRY=4

# If your line supports Caller-ID, you may want to uncomment this...
# ModemResetCmds:       AT+VCID=1
# CallIDPattern:        "NMBR="
# CallIDPattern:        "NAME="

# Or with the MT5634ZBA-DID you'll probably need something like...
# ModemReadyCmds:       AT*DS1*DD0*DF1*DN4      # enable DTMF-DID,
wink-start, 4 digits
# CallIDPattern:        "DTMF"          # format of AT*DF1
# CallIDAnswerLength:   4               # four DTMF-DID digits then ATA

This is the log file for a received fax:
 nov 15 14:04:30.33: [21599]: SESSION BEGIN 000023544 34902902364144
nov 15 14:04:30.33: [21599]: HylaFAX (tm) Version 4.2.1
nov 15 14:04:30.33: [21599]: <-- [19:AT+FCC=,,,,,,,,0;A\r]
nov 15 14:04:42.90: [21599]: --> [4:+FCO]
nov 15 14:04:42.91: [21599]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS4'
nov 15 14:04:42.91: [21599]: STATE CHANGE: ANSWERING -> RECEIVING
nov 15 14:04:42.91: [21599]: MODEM input buffering enabled
nov 15 14:04:42.91: [21599]: RECV FAX: begin
nov 15 14:04:42.94: [21599]: --> [27:+FTI:"           937398207"]
nov 15 14:04:42.95: [21599]: REMOTE TSI "937398207"
nov 15 14:04:43.19: [21599]: --> [20:+FCS:0,5,0,2,3,1,0,0]
nov 15 14:04:43.19: [21599]: REMOTE wants 14400 bit/s
nov 15 14:04:43.19: [21599]: REMOTE wants A4 page width (215 mm)
nov 15 14:04:43.19: [21599]: REMOTE wants unlimited page length
nov 15 14:04:43.19: [21599]: REMOTE wants 3.85 line/mm
nov 15 14:04:43.19: [21599]: REMOTE wants 2-D MMR
nov 15 14:04:43.19: [21599]: REMOTE wants T.30 Annex A, 256-byte ECM
nov 15 14:04:43.19: [21599]: --> [2:OK]
nov 15 14:04:43.19: [21599]: <-- [7:AT+FDR\r]
nov 15 14:04:48.47: [21599]: --> [7:CONNECT]
nov 15 14:04:48.47: [21599]: RECV: begin page
nov 15 14:04:48.48: [21599]: MODEM set XON/XOFF/FLUSH: input ignored,
output generated
nov 15 14:04:48.48: [21599]: RECV: send trigger 022
nov 15 14:04:48.48: [21599]: <-- data [1]
nov 15 14:04:48.48: [21599]: Copy quality checking performed by modem
nov 15 14:04:54.19: [21599]: RECV: 1487 bytes of data, 1124 total lines
nov 15 14:04:54.19: [21599]: RECV/CQ: Adjusting for EOFB at row 1134
nov 15 14:04:54.19: [21599]: MODEM set XON/XOFF/DRAIN: input
interpreted, output disabled
nov 15 14:04:54.19: [21599]: --> [17:+FPS:1,1124,0,0,0]
nov 15 14:04:54.30: [21599]: --> [6:+FET:2]
nov 15 14:04:54.30: [21599]: RECV recv EOP (no more pages or documents)
nov 15 14:04:54.30: [21599]: --> [2:OK]
nov 15 14:04:54.30: [21599]: RECV send MCF (message confirmation)
nov 15 14:04:54.30: [21599]: <-- [7:AT+FDR\r]
nov 15 14:04:54.30: [21599]: RECV FAX (000023544): from 937398207, page
1 in 0:11, INF, 3.85 line/mm, 2-D MMR, 14400 bit/s
nov 15 14:04:54.30: [21599]: RECV FAX (000023544):
recvq/fax000021893.tif from 937398207, route to <unspecified>, 1 pages
in 0:12
nov 15 14:04:56.60: [21599]: --> [6:+FHS:0]
nov 15 14:04:56.60: [21599]: REMOTE HANGUP: Normal and proper end of
connection (code 0)
nov 15 14:04:56.60: [21599]: RECV FAX: bin/faxrcvd
"recvq/fax000021893.tif" "ttyS4" "000023544" "" "" ""
nov 15 14:04:56.60: [21599]: RECV FAX: end
nov 15 14:04:56.60: [21599]: SESSION END


But, when a convert the tif file to ps or pdf, I get the following error:
$ tiff2ps -a fax000021893.tif > fax000021893.ps
Fax4Decode: Warning, fax000021893.tif: Premature EOF at scanline 0 (x 0).
Fax4Decode: Warning, fax000021893.tif: Premature EOL at scanline 0 (got
0, expected 1728).
fax000021893.tif: Can't read strip.

$ tiff2pdf -a fax000021893.tif > fax000021893.pdf
does not give any error, but the resulting pdf file can not be opened
with acroread.


All the faxes received with

DataFormat: 2-D MMR

ErrCorrect: Yes

gives the same error.

Does anyboy know how I can solve this problem?

Thanks.

Rafel Amer
Thecnic University of Catalonia





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