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[hylafax-users] No answer (T.30 T1 timeout)
- To: hylafax-users@xxxxxxxxxxx
- Subject: [hylafax-users] No answer (T.30 T1 timeout)
- From: "Alexandre Biancalana" <biancalana@xxxxxxxxx>
- Date: Fri, 25 Aug 2006 12:15:52 -0300
Hi List,
I've a server FreeBSD 4.9-STABLE, HylaFAX 4.2.5 with two Multiserial Cyclades Cyclom-Y and 15 active D-Link DFM-560EL. The system works very well, but with the increase of the volume of calls, the users are complaining about some problems during fax receive.
Looking the logs I see some "No answer (T.30 T1 timeout)" error messages.
Follow my configuration file and the log of two transfers with errors. I don't know where is the problem and if the problem was the sender how to explain that to users...
Thanks in advance....
Alexandre
###############
# config.cuac00
###############
ModemType: Class1 # use this to supply a hint
ModemRate: 19200 # rate for DCE-DTE communication
ModemFlowControl: xonxoff # RTS/CTS flow control assumed
ModemSetupDTRCmd: AT&D2 # setup so DTR drop resets modem
ModemSetupDCDCmd: AT&C0 # setup so DCD reflects carrier (or not)
ModemDialCmd: ATDT%s # T for tone dialing
#
# Other possible configuration stuff. The default strings are
# shown below. Only those that are different from the defaults
# need to be included in the configuration file.
#
ModemResetCmds: "" # stuff to do when modem is reset
ModemAnswerCmd: ATA # use this to answer phone
ModemNoFlowCmd: AT&K # disable flow control cmd
ModemHardFlowCmd: AT&K3 # hardware flow control cmd
ModemSoftFlowCmd: AT&K4 # software flow control cmd
ModemNoAutoAnswerCmd: ATS0=0 # disable auto-answer
#
# Set modem speaker volume commands: OFF QUIET LOW MEDIUM HIGH.
# Note that we both turn the speaker on/off and set volume.
#
ModemSetVolumeCmd: "ATM0 ATL0M1 ATL1M1 ATL2M1 ATL3M1"
ModemEchoOffCmd: ATE0 # disable command echo
ModemVerboseResultsCmd: ATV1 # enable verbose command results
ModemResultCodesCmd: ATQ0 # enable result codes
ModemOnHookCmd: ATH0 # place phone on hook (hangup)
ModemSoftResetCmd: ATZ # do soft reset of modem
ModemSoftResetCmdDelay: 1000 # pause after soft reset
ModemWaitTimeCmd: ATS7=60 # wait 60 seconds for carrier
ModemCommaPauseTimeCmd: ATS8=2 # comma pause time is 2 seconds
ModemRecvFillOrder: LSB2MSB # bit order of received facsimile
ModemSendFillOrder: LSB2MSB # bit order modem expects for transmit
#
Class1Cmd: AT+FCLASS=1 # command to enter class 1
Class1PPMWaitCmd: AT+FTS=7 # command to stop and wait before PPM
Class1TCFWaitCmd: AT+FTS=7 # command to stop and wait before TCF
Class1EOPWaitCmd: AT+FTS=9 # command to stop and wait before EOP
Class1SendMsgDelay: 200 # 75ms delay after training
Class1SwitchingCmd: AT+FRS=7 # silence between HDLC recv and trans
Class1TrainingRecovery: 1500 # 1.5sec delay after training failure
Class1RecvAbortOK: 200 # wait 200ms for abort response
Class1FrameOverhead: 4 # 4 byte overhead in recvd HDLC frames
Class1RecvIdentTimer: 40000 # 35+5secs waiting for ident frames
Class1TCFMaxNonZero: 10 # max 10% of data may be non-zero
Class1TCFMinRun: 1000 # min run is 2/3rds of TCF duration
##################
# xferfaxlog
##################
08/25/06 11:37 CALL 000298426 cuac00 "" fax "3502" "" 0 0 0:48 0:48 "No answer ( T.30 T1 timeout)" "" "" "" "" ""
08/25/06 11:39 CALL 000298428 cuac00 "" fax "3502" "" 0 0 0:48 0:48 "No answer ( T.30 T1 timeout)" "" "" "" "" ""
08/25/06 11:40 CALL 000298429 cuac00 "" fax "3502" "" 0 0 0:48 0:48 "No answer ( T.30 T1 timeout)" "" "" "" "" ""
#############
# c000298426
#############
Aug 25 11:37:44.93: [52172]: SESSION BEGIN 000298426 1415350227333624263686
Aug 25 11:37:44.93: [52172]: HylaFAX (tm) Version 4.2.5
Aug 25 11:37:44.93: [52172]: <-- [4:ATA\r]
Aug 25 11:37:54.67: [52172]: --> [7:CONNECT]
Aug 25 11:37:54.67: [52172]: ANSWER: FAX CONNECTION DEVICE '/dev/cuac00'
Aug 25 11:37:54.67: [52172]: RECV FAX: begin
Aug 25 11:37:54.67: [52172]: <-- data [32]
Aug 25 11:37:54.67: [52172]: <-- data [2]
Aug 25 11:37:54.70: [52172]: --> [1:^Q]
Aug 25 11:37:54.70: [52172]: --> [7:CONNECT]
Aug 25 11:37:54.70: [52172]: <-- data [23]
Aug 25 11:37:54.70: [52172]: <-- data [2]
Aug 25 11:37:54.73: [52172]: --> [7:CONNECT]
Aug 25 11:37:54.73: [52172]: <-- data [13]
Aug 25 11:37:54.73: [52172]: <-- data [2]
Aug 25 11:37:57.93: [52172]: --> [2:OK]
Aug 25 11:37:57.93: [52172]: <-- [9:AT+FRH=3\r]
Aug 25 11:38:02.91: [52172]: --> [2:OK]
Aug 25 11:38:02.91: [52172]: DELAY 1500 ms
Aug 25 11:38:04.42: [52172]: <-- [9:AT+FTH=3\r]
Aug 25 11:38:04.47: [52172]: --> [7:CONNECT]
Aug 25 11:38:04.47: [52172]: <-- data [32]
Aug 25 11:38:04.47: [52172]: <-- data [2]
Aug 25 11:38:04.49: [52172]: --> [1:^Q]
Aug 25 11:38:04.50: [52172]: --> [7:CONNECT]
Aug 25 11:38:04.50: [52172]: <-- data [23]
Aug 25 11:38:04.50: [52172]: <-- data [2]
Aug 25 11:38:04.53: [52172]: --> [7:CONNECT]
Aug 25 11:38:04.53: [52172]: <-- data [13]
Aug 25 11:38:04.53: [52172]: <-- data [2]
Aug 25 11:38:07.73: [52172]: --> [2:OK]
Aug 25 11:38:07.73: [52172]: <-- [9:AT+FRH=3\r]
Aug 25 11:38:12.72: [52172]: --> [2:OK]
Aug 25 11:38:12.72: [52172]: DELAY 1500 ms
Aug 25 11:38:14.23: [52172]: <-- [9:AT+FTH=3\r]
Aug 25 11:38:14.28: [52172]: --> [7:CONNECT]
Aug 25 11:38:14.28: [52172]: <-- data [32]
Aug 25 11:38:14.28: [52172]: <-- data [2]
Aug 25 11:38:14.30: [52172]: --> [1:^Q]
Aug 25 11:38:14.31: [52172]: --> [7:CONNECT]
Aug 25 11:38:14.31: [52172]: <-- data [23]
Aug 25 11:38:14.31: [52172]: <-- data [2]
Aug 25 11:38:14.33: [52172]: --> [7:CONNECT]
Aug 25 11:38:14.33: [52172]: <-- data [13]
Aug 25 11:38:14.33: [52172]: <-- data [2]
Aug 25 11:38:17.54: [52172]: --> [2:OK]
Aug 25 11:38:17.54: [52172]: <-- [9:AT+FRH=3\r]
Aug 25 11:38:22.68: [52172]: --> [2:OK]
Aug 25 11:38:22.68: [52172]: DELAY 1500 ms
Aug 25 11:38:24.19: [52172]: <-- [9:AT+FTH=3\r]
Aug 25 11:38:24.30: [52172]: --> [7:CONNECT]
Aug 25 11:38:24.32: [52172]: <-- data [32]
Aug 25 11:38:24.32: [52172]: <-- data [2]
Aug 25 11:38:24.35: [52172]: --> [1:^Q]
Aug 25 11:38:24.37: [52172]: --> [7:CONNECT]
Aug 25 11:38:24.37: [52172]: <-- data [23]
Aug 25 11:38:24.37: [52172]: <-- data [2]
Aug 25 11:38:24.40: [52172]: --> [7:CONNECT]
Aug 25 11:38:24.40: [52172]: <-- data [13]
Aug 25 11:38:24.40: [52172]: <-- data [2]
Aug 25 11:38:27.56: [52172]: --> [2:OK]
Aug 25 11:38:27.56: [52172]: <-- [9:AT+FRH=3\r]
Aug 25 11:38:32.53: [52172]: --> [2:OK]
Aug 25 11:38:32.53: [52172]: RECV FAX: No answer (T.30 T1 timeout)
Aug 25 11:38: 32.53: [52172]: RECV FAX: end
Aug 25 11:38:32.53: [52172]: SESSION END
#############
# c000298428
#############
Aug 25 11:39:23.34: [52172]: SESSION BEGIN 000298428 1415350227333624263686
Aug 25 11:39: 23.34: [52172]: HylaFAX (tm) Version 4.2.5
Aug 25 11:39:23.34: [52172]: <-- [4:ATA\r]
Aug 25 11:39:33.05: [52172]: --> [7:CONNECT]
Aug 25 11:39:33.05: [52172]: ANSWER: FAX CONNECTION DEVICE '/dev/cuac00'
Aug 25 11:39:33.05: [52172]: RECV FAX: begin
Aug 25 11:39:33.05: [52172]: <-- data [32]
Aug 25 11:39:33.05: [52172]: <-- data [2]
Aug 25 11:39:33.08: [52172]: --> [1:^Q]
Aug 25 11:39:33.08: [52172]: --> [7:CONNECT]
Aug 25 11:39:33.08: [52172]: <-- data [23]
Aug 25 11:39:33.08: [52172]: <-- data [2]
Aug 25 11:39:33.11: [52172]: --> [7:CONNECT]
Aug 25 11:39:33.11: [52172]: <-- data [13]
Aug 25 11:39:33.11: [52172]: <-- data [2]
Aug 25 11:39:36.31: [52172]: --> [2:OK]
Aug 25 11:39:36.31: [52172]: <-- [9:AT+FRH=3\r]
Aug 25 11:39:41.29: [52172]: --> [2:OK]
Aug 25 11:39:41.29: [52172]: DELAY 1500 ms
Aug 25 11:39:42.80: [52172]: <-- [9:AT+FTH=3\r]
Aug 25 11:39:42.85: [52172]: --> [7:CONNECT]
Aug 25 11:39:42.85: [52172]: <-- data [32]
Aug 25 11:39:42.85: [52172]: <-- data [2]
Aug 25 11:39:42.88: [52172]: --> [1:^Q]
Aug 25 11:39:42.88: [52172]: --> [7:CONNECT]
Aug 25 11:39:42.88: [52172]: <-- data [23]
Aug 25 11:39:42.88: [52172]: <-- data [2]
Aug 25 11:39:42.91: [52172]: --> [7:CONNECT]
Aug 25 11:39:42.91: [52172]: <-- data [13]
Aug 25 11:39:42.91: [52172]: <-- data [2]
Aug 25 11:39:46.11: [52172]: --> [2:OK]
Aug 25 11:39:46.11: [52172]: <-- [9:AT+FRH=3\r]
Aug 25 11:39:51.09: [52172]: --> [2:OK]
Aug 25 11:39:51.09: [52172]: DELAY 1500 ms
Aug 25 11:39:52.60: [52172]: <-- [9:AT+FTH=3\r]
Aug 25 11:39:52.65: [52172]: --> [7:CONNECT]
Aug 25 11:39:52.65: [52172]: <-- data [32]
Aug 25 11:39:52.65: [52172]: <-- data [2]
Aug 25 11:39:52.67: [52172]: --> [1:^Q]
Aug 25 11:39:52.68: [52172]: --> [7:CONNECT]
Aug 25 11:39:52.68: [52172]: <-- data [23]
Aug 25 11:39:52.68: [52172]: <-- data [2]
Aug 25 11:39:52.71: [52172]: --> [7:CONNECT]
Aug 25 11:39:52.71: [52172]: <-- data [13]
Aug 25 11:39:52.71: [52172]: <-- data [2]
Aug 25 11:39:55.91: [52172]: --> [2:OK]
Aug 25 11:39:55.91: [52172]: <-- [9:AT+FRH=3\r]
Aug 25 11:40:01.17: [52172]: --> [2:OK]
Aug 25 11:40:01.17: [52172]: DELAY 1500 ms
Aug 25 11:40:02.68: [52172]: <-- [9:AT+FTH=3\r]
Aug 25 11:40:02.73: [52172]: --> [7:CONNECT]
Aug 25 11:40:02.73: [52172]: <-- data [32]
Aug 25 11:40:02.73: [52172]: <-- data [2]
Aug 25 11:40:02.76: [52172]: --> [1:^Q]
Aug 25 11:40:02.76: [52172]: --> [7:CONNECT]
Aug 25 11:40:02.76: [52172]: <-- data [23]
Aug 25 11:40:02.76: [52172]: <-- data [2]
Aug 25 11:40:02.78: [52172]: --> [7:CONNECT]
Aug 25 11:40:02.78: [52172]: <-- data [13]
Aug 25 11:40:02.78: [52172]: <-- data [2]
Aug 25 11:40:05.99: [52172]: --> [2:OK]
Aug 25 11:40:05.99: [52172]: <-- [9:AT+FRH=3\r]
Aug 25 11:40:11.25: [52172]: --> [2:OK]
Aug 25 11:40:11.25: [52172]: RECV FAX: No answer (T.30 T1 timeout)
Aug 25 11:40: 11.25: [52172]: RECV FAX: end
Aug 25 11:40:11.25: [52172]: SESSION END
#############
# c000298429
#############
Aug 25 11:40:35.91: [52172]: SESSION BEGIN 000298429 1415350227333624263686
Aug 25 11:40: 35.91: [52172]: HylaFAX (tm) Version 4.2.5
Aug 25 11:40:35.91: [52172]: <-- [4:ATA\r]
Aug 25 11:40:45.62: [52172]: --> [7:CONNECT]
Aug 25 11:40:45.63: [52172]: ANSWER: FAX CONNECTION DEVICE '/dev/cuac00'
Aug 25 11:40:45.64: [52172]: RECV FAX: begin
Aug 25 11:40:45.64: [52172]: <-- data [32]
Aug 25 11:40:45.64: [52172]: <-- data [2]
Aug 25 11:40:45.67: [52172]: --> [1:^Q]
Aug 25 11:40:45.67: [52172]: --> [7:CONNECT]
Aug 25 11:40:45.67: [52172]: <-- data [23]
Aug 25 11:40:45.67: [52172]: <-- data [2]
Aug 25 11:40:45.70: [52172]: --> [7:CONNECT]
Aug 25 11:40:45.70: [52172]: <-- data [13]
Aug 25 11:40:45.70: [52172]: <-- data [2]
Aug 25 11:40:48.88: [52172]: --> [2:OK]
Aug 25 11:40:48.88: [52172]: <-- [9:AT+FRH=3\r]
Aug 25 11:40:53.86: [52172]: --> [2:OK]
Aug 25 11:40:53.86: [52172]: DELAY 1500 ms
Aug 25 11:40:55.37: [52172]: <-- [9:AT+FTH=3\r]
Aug 25 11:40:55.42: [52172]: --> [7:CONNECT]
Aug 25 11:40:55.42: [52172]: <-- data [32]
Aug 25 11:40:55.42: [52172]: <-- data [2]
Aug 25 11:40:55.44: [52172]: --> [1:^Q]
Aug 25 11:40:55.45: [52172]: --> [7:CONNECT]
Aug 25 11:40:55.45: [52172]: <-- data [23]
Aug 25 11:40:55.45: [52172]: <-- data [2]
Aug 25 11:40:55.47: [52172]: --> [7:CONNECT]
Aug 25 11:40:55.47: [52172]: <-- data [13]
Aug 25 11:40:55.47: [52172]: <-- data [2]
Aug 25 11:40:58.68: [52172]: --> [2:OK]
Aug 25 11:40:58.68: [52172]: <-- [9:AT+FRH=3\r]
Aug 25 11:41:03.66: [52172]: --> [2:OK]
Aug 25 11:41:03.66: [52172]: DELAY 1500 ms
Aug 25 11:41:05.17: [52172]: <-- [9:AT+FTH=3\r]
Aug 25 11:41:05.22: [52172]: --> [7:CONNECT]
Aug 25 11:41:05.22: [52172]: <-- data [32]
Aug 25 11:41:05.22: [52172]: <-- data [2]
Aug 25 11:41:05.25: [52172]: --> [1:^Q]
Aug 25 11:41:05.25: [52172]: --> [7:CONNECT]
Aug 25 11:41:05.25: [52172]: <-- data [23]
Aug 25 11:41:05.25: [52172]: <-- data [2]
Aug 25 11:41:05.27: [52172]: --> [7:CONNECT]
Aug 25 11:41:05.27: [52172]: <-- data [13]
Aug 25 11:41:05.27: [52172]: <-- data [2]
Aug 25 11:41:08.48: [52172]: --> [2:OK]
Aug 25 11:41:08.48: [52172]: <-- [9:AT+FRH=3\r]
Aug 25 11:41:13.69: [52172]: --> [2:OK]
Aug 25 11:41:13.69: [52172]: DELAY 1500 ms
Aug 25 11:41:15.20: [52172]: <-- [9:AT+FTH=3\r]
Aug 25 11:41:15.25: [52172]: --> [7:CONNECT]
Aug 25 11:41:15.25: [52172]: <-- data [32]
Aug 25 11:41:15.25: [52172]: <-- data [2]
Aug 25 11:41:15.27: [52172]: --> [1:^Q]
Aug 25 11:41:15.28: [52172]: --> [7:CONNECT]
Aug 25 11:41:15.28: [52172]: <-- data [23]
Aug 25 11:41:15.28: [52172]: <-- data [2]
Aug 25 11:41:15.31: [52172]: --> [7:CONNECT]
Aug 25 11:41:15.31: [52172]: <-- data [13]
Aug 25 11:41:15.31: [52172]: <-- data [2]
Aug 25 11:41:18.51: [52172]: --> [2:OK]
Aug 25 11:41:18.51: [52172]: <-- [9:AT+FRH=3\r]
Aug 25 11:41:23.47: [52172]: --> [2:OK]
Aug 25 11:41:23.47: [52172]: RECV FAX: No answer (T.30 T1 timeout)
Aug 25 11:41: 23.47: [52172]: RECV FAX: end
Aug 25 11:41:23.47: [52172]: SESSION END
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