Re: [hylafax-users] No response to PPS sent 3 times

["andrew rinaldi" <andrew.rinaldi@xxxxxxxxxxxx>]

Hi Ray,

You should probably consider an upgrade as your first step.  A lot changed
in the Class 1 drivers between the 4.2.3 and 4.3.0 releases.

Regards

ANDREW RINALDI
Mainpine Ltd. Support
USA +1 718 701 2422 | Asia/Europe +44 1225 436137 
andrew.rinaldi@xxxxxxxxxxxx | www.mainpine.com 

-----Original Message-----
From: hylafax-users-bounce@xxxxxxxxxxx
[mailto:hylafax-users-bounce@xxxxxxxxxxx] On Behalf Of
rortgiesen@xxxxxxxxxxxxxxxxxxxxxxx
Sent: 26 June 2006 18:37
To: hylafax-users@xxxxxxxxxxx
Subject: [hylafax-users] No response to PPS sent 3 times


Having issues sending faxes to one of my best clients.  This same error
occurs nearly all the time, although some do manage to get through.  Sure
would appreciate help from a fax guru!

Thank you, Ray
ROrtgiesen@xxxxxxxxxxxxxxxxxxxxxxx

Red Hat Linux ES 3 (Taroon Update 7)
Hyla 4.2.3
IBM eServer x335
(4) MultiTech 5634 usb modems

log file:
Jun 26 12:29:13.73: [32048]: SESSION BEGIN 000166141 15124160000 Jun 26
12:29:13.73: [32048]: HylaFAX (tm) Version 4.2.3 Jun 26 12:29:13.73:
[32048]: SEND FAX: JOB 124516 DEST 15124160000 COMMID
000166141 DEVICE '/dev/usb/ttyACM1' FROM 'faxuser
<faxuser@xxxxxxxxxxxxxxxxxxxxxxx>' USER faxuser Jun 26 12:29:13.73: [32048]:
<-- [14:AT+FCLASS=1.0\r] Jun 26 12:29:13.73: [32048]: --> [2:OK] Jun 26
12:29:13.73: [32048]: MODEM set XON/XOFF/FLUSH: input ignored, output
disabled Jun 26 12:29:13.73: [32048]: DIAL 15124160000 Jun 26 12:29:13.73:
[32048]: <-- [16:ATDT15124160000\r] Jun 26 12:30:03.64: [32048]: -->
[7:CONNECT] Jun 26 12:30:05.33: [32048]: --> HDLC<25:FF C0 02 8C 9C EC 6C 6C
8C 2C 4C 8C AC 04 04 04 04 04 04 04 04 04 04 25 AA> Jun 26 12:30:05.33:
[32048]: --> [2:OK] Jun 26 12:30:05.33: [32048]: REMOTE CSI "5124160000"
Jun 26 12:30:05.33: [32048]: <-- [9:AT+FRH=3\r] Jun 26 12:30:05.33: [32048]:
--> [7:CONNECT] Jun 26 12:30:05.77: [32048]: --> HDLC<15:FF C8 01 00 77 1F
23 01 09 81 01
01 04 3C AA>
Jun 26 12:30:05.77: [32048]: --> [2:OK]
Jun 26 12:30:05.77: [32048]: REMOTE best rate 14400 bit/s Jun 26
12:30:05.77: [32048]: REMOTE max A4 page width (215 mm) Jun 26 12:30:05.77:
[32048]: REMOTE max unlimited page length Jun 26 12:30:05.77: [32048]:
REMOTE best vres 7.7 line/mm Jun 26 12:30:05.77: [32048]: REMOTE format
support: MH, MR, MMR, JBIG Jun 26 12:30:05.77: [32048]: REMOTE supports T.30
Annex A, 256-byte ECM Jun 26 12:30:05.77: [32048]: REMOTE best 0 ms/scanline
Jun 26 12:30:05.77: [32048]: USE 9600 bit/s Jun 26 12:30:05.77: [32048]: USE
error correction mode Jun 26 12:30:05.77: [32048]: SEND file
"docq/doc271052.ps;f1"
Jun 26 12:30:05.77: [32048]: USE A4 page width (215 mm) Jun 26 12:30:05.77:
[32048]: USE unlimited page length Jun 26 12:30:05.77: [32048]: USE 7.7
line/mm Jun 26 12:30:05.77: [32048]: USE 2-D MMR Jun 26 12:30:05.77:
[32048]: USE 0 ms/scanline Jun 26 12:30:05.77: [32048]: SEND training at
v.29 9600 bit/s Jun 26 12:30:05.77: [32048]: <-- [9:AT+FRS=7\r] Jun 26
12:30:05.90: [32048]: --> [2:OK] Jun 26 12:30:05.90: [32048]: <--
[9:AT+FTH=3\r] Jun 26 12:30:06.86: [32048]: --> [7:CONNECT] Jun 26
12:30:06.86: [32048]: <-- HDLC<23:FF C0 C2 CE C6 96 2E CE F6 76 E6
86 96 22 04 76 F6 96 76 96 B6 F6 22>
Jun 26 12:30:06.86: [32048]: <-- data [23] Jun 26 12:30:06.86: [32048]: <--
data [2] Jun 26 12:30:06.86: [32048]: --> [7:CONNECT] Jun 26 12:30:06.86:
[32048]: <-- HDLC<7:FF C8 C1 00 62 1F 22> Jun 26 12:30:06.86: [32048]: <--
data [7] Jun 26 12:30:06.86: [32048]: <-- data [2] Jun 26 12:30:08.16:
[32048]: --> [2:OK] Jun 26 12:30:08.16: [32048]: <-- [9:AT+FTS=7\r] Jun 26
12:30:08.22: [32048]: --> [2:OK] Jun 26 12:30:08.22: [32048]: MODEM set
XON/XOFF/FLUSH: input interpreted, output disabled Jun 26 12:30:08.22:
[32048]: <-- [10:AT+FTM=96\r] Jun 26 12:30:08.22: [32048]: --> [7:CONNECT]
Jun 26 12:30:08.22: [32048]: <-- data [1024] Jun 26 12:30:08.24: [32048]:
<-- data [776] Jun 26 12:30:08.26: [32048]: <-- data [2] Jun 26 12:30:10.04:
[32048]: --> [2:OK] Jun 26 12:30:10.04: [32048]: MODEM set XON/XOFF/DRAIN:
input ignored, output disabled Jun 26 12:30:10.04: [32048]: <--
[9:AT+FRH=3\r] Jun 26 12:30:10.13: [32048]: --> [7:CONNECT] Jun 26
12:30:10.68: [32048]: --> HDLC<5:FF C8 22 67 DD> Jun 26 12:30:10.68:
[32048]: --> [2:OK] Jun 26 12:30:10.68: [32048]: SEND training at v.29 7200
bit/s Jun 26 12:30:10.68: [32048]: <-- [9:AT+FRS=7\r] Jun 26 12:30:10.82:
[32048]: --> [2:OK] Jun 26 12:30:10.82: [32048]: <-- [9:AT+FTH=3\r] Jun 26
12:30:11.78: [32048]: --> [7:CONNECT] Jun 26 12:30:11.78: [32048]: <--
HDLC<23:FF C0 C2 CE C6 96 2E CE F6 76 E6
86 96 22 04 76 F6 96 76 96 B6 F6 22>
Jun 26 12:30:11.78: [32048]: <-- data [23] Jun 26 12:30:11.78: [32048]: <--
data [2] Jun 26 12:30:11.78: [32048]: --> [7:CONNECT] Jun 26 12:30:11.78:
[32048]: <-- HDLC<7:FF C8 C1 00 72 1F 22> Jun 26 12:30:11.78: [32048]: <--
data [7] Jun 26 12:30:11.78: [32048]: <-- data [2] Jun 26 12:30:13.08:
[32048]: --> [2:OK] Jun 26 12:30:13.08: [32048]: <-- [9:AT+FTS=7\r] Jun 26
12:30:13.13: [32048]: --> [2:OK] Jun 26 12:30:13.13: [32048]: MODEM set
XON/XOFF/FLUSH: input interpreted, output disabled Jun 26 12:30:13.13:
[32048]: <-- [10:AT+FTM=72\r] Jun 26 12:30:13.14: [32048]: --> [7:CONNECT]
Jun 26 12:30:13.14: [32048]: <-- data [1024] Jun 26 12:30:13.16: [32048]:
<-- data [326] Jun 26 12:30:13.16: [32048]: <-- data [2] Jun 26 12:30:14.96:
[32048]: --> [2:OK] Jun 26 12:30:14.96: [32048]: MODEM set XON/XOFF/DRAIN:
input ignored, output disabled Jun 26 12:30:14.96: [32048]: <--
[9:AT+FRH=3\r] Jun 26 12:30:15.47: [32048]: --> [7:CONNECT] Jun 26
12:30:16.64: [32048]: --> HDLC<5:FF C8 21 57 BE> Jun 26 12:30:16.64:
[32048]: --> [2:OK] Jun 26 12:30:16.64: [32048]: TRAINING succeeded Jun 26
12:30:16.64: [32048]: SEND begin page Jun 26 12:30:16.65: [32048]: SEND EOFB
Jun 26 12:30:16.65: [32048]: SEND send frame number 0 .
.
.
Jun 26 12:30:16.66: [32048]: SEND send frame number 86 Jun 26 12:30:16.66:
[32048]: MODEM set XON/XOFF/FLUSH: input interpreted, output disabled Jun 26
12:30:16.66: [32048]: DELAY 200 ms Jun 26 12:30:16.86: [32048]: <--
[10:AT+FTM=72\r] Jun 26 12:30:16.86: [32048]: --> [7:CONNECT] Jun 26
12:30:16.86: [32048]: <-- data [1025] .
.
.
Jun 26 12:30:39.53: [32048]: <-- data [1006] Jun 26 12:30:40.60: [32048]:
<-- data [2] Jun 26 12:30:43.33: [32048]: --> [2:OK] Jun 26 12:30:43.33:
[32048]: MODEM set XON/XOFF/DRAIN: input ignored, output disabled Jun 26
12:30:43.33: [32048]: <-- [9:AT+FTS=7\r] Jun 26 12:30:43.38: [32048]: -->
[2:OK] Jun 26 12:30:43.38: [32048]: <-- [9:AT+FTH=3\r] Jun 26 12:30:44.34:
[32048]: --> [7:CONNECT] Jun 26 12:30:44.34: [32048]: <-- HDLC<7:FF C8 FD F2
00 00 6A> Jun 26 12:30:44.34: [32048]: <-- data [7] Jun 26 12:30:44.34:
[32048]: <-- data [2] Jun 26 12:30:44.94: [32048]: --> [2:OK] Jun 26
12:30:44.94: [32048]: SEND send PPS (partial page signal) Jun 26
12:30:44.94: [32048]: SEND send MPS (more pages, same document) Jun 26
12:30:44.94: [32048]: <-- [9:AT+FRH=3\r] Jun 26 12:30:48.04: [32048]: -->
[0:] Jun 26 12:30:48.04: [32048]: MODEM <Empty line> Jun 26 12:30:48.04:
[32048]: MODEM TIMEOUT: waiting for v.21 carrier Jun 26 12:30:48.04:
[32048]: <-- data [1] Jun 26 12:30:48.04: [32048]: --> [2:] Jun 26
12:30:48.04: [32048]: --> [2:OK] Jun 26 12:30:48.04: [32048]: <--
[9:AT+FTH=3\r] Jun 26 12:30:49.00: [32048]: --> [7:CONNECT] Jun 26
12:30:49.00: [32048]: <-- HDLC<7:FF C8 FD F2 00 00 6A> Jun 26 12:30:49.00:
[32048]: <-- data [7] Jun 26 12:30:49.00: [32048]: <-- data [2] Jun 26
12:30:49.60: [32048]: --> [2:OK] Jun 26 12:30:49.60: [32048]: SEND send PPS
(partial page signal) Jun 26 12:30:49.60: [32048]: SEND send MPS (more
pages, same document) Jun 26 12:30:49.60: [32048]: <-- [9:AT+FRH=3\r] Jun 26
12:30:52.70: [32048]: --> [0:] Jun 26 12:30:52.70: [32048]: MODEM <Empty
line> Jun 26 12:30:52.70: [32048]: MODEM TIMEOUT: waiting for v.21 carrier
Jun 26 12:30:52.70: [32048]: <-- data [1] Jun 26 12:30:52.70: [32048]: -->
[2:] Jun 26 12:30:52.70: [32048]: --> [2:OK] Jun 26 12:30:52.70: [32048]:
<-- [9:AT+FTH=3\r] Jun 26 12:30:53.66: [32048]: --> [7:CONNECT] Jun 26
12:30:53.66: [32048]: <-- HDLC<7:FF C8 FD F2 00 00 6A> Jun 26 12:30:53.66:
[32048]: <-- data [7] Jun 26 12:30:53.66: [32048]: <-- data [2] Jun 26
12:30:54.26: [32048]: --> [2:OK] Jun 26 12:30:54.26: [32048]: SEND send PPS
(partial page signal) Jun 26 12:30:54.26: [32048]: SEND send MPS (more
pages, same document) Jun 26 12:30:54.26: [32048]: <-- [9:AT+FRH=3\r] Jun 26
12:30:57.36: [32048]: --> [0:] Jun 26 12:30:57.36: [32048]: MODEM <Empty
line> Jun 26 12:30:57.36: [32048]: MODEM TIMEOUT: waiting for v.21 carrier
Jun 26 12:30:57.36: [32048]: <-- data [1] Jun 26 12:30:57.36: [32048]: -->
[2:] Jun 26 12:30:57.36: [32048]: --> [2:OK] Jun 26 12:30:57.36: [32048]:
No response to PPS repeated 3 times.
Jun 26 12:30:57.36: [32048]: SEND end page Jun 26 12:30:57.36: [32048]: <--
[9:AT+FTH=3\r] Jun 26 12:30:58.32: [32048]: --> [7:CONNECT] Jun 26
12:30:58.32: [32048]: <-- HDLC<3:FF C8 DF> Jun 26 12:30:58.32: [32048]: <--
data [3] Jun 26 12:30:58.32: [32048]: <-- data [2] Jun 26 12:30:58.81:
[32048]: --> [2:OK] Jun 26 12:30:59.24: [32048]: MODEM input buffering
enabled Jun 26 12:30:59.24: [32048]: SEND FAILED: JOB 124516 DEST
15124160000 ERR No response to PPS repeated 3 times.; too many attempts to
send Jun 26 12:30:59.24: [32048]: <-- [5:ATH0\r] Jun 26 12:30:59.38:
[32048]: --> [2:OK] Jun 26 12:30:59.42: [32048]: MODEM set DTR OFF Jun 26
12:30:59.42: [32048]: SESSION END









CONFIDENTIALITY NOTICE: This e-mail, including attachments, is for the sole
use of the individual to whom it is addressed.
This message is confidential and may contain information that is privileged,
confidential and is exempt from disclosure under applicable law. Any
unauthorized review, use, disclosure or distribution is prohibited. If you
have received this e-mail in error, please notify the sender by reply e-mail
and destroy this message and its attachments.



____________________ HylaFAX(tm) Users Mailing List _______________________
  To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi
 On UNIX: mail -s unsubscribe hylafax-users-request@xxxxxxxxxxx < /dev/null
  *To learn about commercial HylaFAX(tm) support, mail sales@xxxxxxxxx*




____________________ HylaFAX(tm) Users Mailing List _______________________
  To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi
 On UNIX: mail -s unsubscribe hylafax-users-request@xxxxxxxxxxx < /dev/null
  *To learn about commercial HylaFAX(tm) support, mail sales@xxxxxxxxx*