[hylafax-users] Help : MODEM <Empty Line>

[Anton Setiyono <anton_setiyono@xxxxxxxxxxx>]

Hi,

I've checked the phone lines and now it's ok, and i already use the 
latest hylafax server (4.3.0-2), also i've changed the modem (try with 
different model).
I still often found in the log :  MODEM <empty line>.
I use hylafax as production system, and many faxes are not fully 
received. Just half of it or less.
I tried changing the protocol from rtscts to xonxoff but this isn't help 
either.
Does someone know where this error comes from ? Is it from my modem, or 
the hylafax, or the phoneline ?
Then, does someone know how to fix it ?

The modem config and the log see attachment.

Please help....

Thankyou in advance.


--
Anton Setiyono
Technical Support Officer
Management Information System
PT Konimex
Ds Sanggrahan Kec Grogol
Sukoharjo - Jawa Tengah - Indonesia
Phone : (62)(271) 716246, 714645, 719966
Fax   : (62)(271) 716247
ICQ   # 144625593

# $Id: conexant-1.0,v 1.2 2006/01/11 17:29:10 lhoward Exp $

#
# Configuration for a Rockwell/Conexant K56 Class 1.0 modem using
# the RCV56DPF and similar chipsets.  These chipsets are generally
# flash- upgradable and appear on ISA as well as PCI.  They
# support "Class 1.0" which means that they have "adaptive receive"
# (AT+FAR=1), but not V.34.
#
#    Comtrol RocketModem II/III
#    MultiTech MT5600ZDX
#    Zoltrix FMVSP56i3
#
#
CountryCode:		XX
AreaCode:		XXX
FAXNumber:		XXXXXXX
LongDistancePrefix:	0
InternationalPrefix:	001
DialStringRules:	etc/dialrules
ServerTracing:		1
SessionTracing:		11
RecvFileMode:		0600
LogFileMode:		0600
DeviceMode:		0600
RingsBeforeAnswer:	1
SpeakerVolume:		off
GettyArgs:		"-h %l dx_%s"
LocalIdentifier:	"XXXXXXXXXXXX"
TagLineFont:		etc/lutRS18.pcf
TagLineFormat:		"From %%l|%c|Page %%P of %%T"
PercentGoodLines:	70
MaxConsecutiveBadLines:	5
MaxRecvPages:		100
#
#
# Modem-related stuff: should reflect modem command interface
# and hardware connection/cabling (e.g. flow control).
#
ModemType:		Class1.0	# use this to supply a hint
ModemRate:		38400		# rate for DCE-DTE communication
ModemFlowControl:	xonxoff		# default
#
ModemNoFlowCmd:		AT&K0		# setup no flow control
ModemHardFlowCmd:	AT&K3		# setup hardware flow control
ModemSoftFlowCmd:	AT&K4		# setup software flow control
ModemSetupDTRCmd:	AT&D2		# setup so DTR drop resets modem
ModemSetupDCDCmd:	AT&C1		# setup so DCD reflects carrier (or not)

Class1AdaptRecvCmd:	AT+FAR=1	# reports carrier detection mismatches
#Class1Cmd:		AT+FCLASS=1
#Class1PPMWaitCmd:   	AT+FTS=7     # command to stop and wait before PPM
#Class1TCFWaitCmd:   	AT+FTS=7     # command to stop and wait before TCF
#Class1EOPWaitCmd:   	AT+FTS=9     # command to stop and wait before EOP
#Class1SendMsgDelay: 	200          # 75ms delay after training
#Class1SwitchingCmd: 	AT+FRS=7     # silence between HDLC recv and trans
#Class1TrainingRecovery: 1500         # 1.5sec delay after training failure
#Class1RecvAbortOK:  	200          # wait 200ms for abort response
#Class1FrameOverhead:    4            # 4 byte overhead in recvd HDLC frames
#Class1RecvIdentTimer:   40000        # 35+5secs waiting for ident frames
#Class1TCFMaxNonZero:    10           # max 10% of data may be non-zero
#Class1TCFMinRun:    	1000         # min run is 2/3rds of TCF duration

Jun 17 11:11:37.74: [30773]: SESSION BEGIN 000001236 XXXXXXXXXXXX
Jun 17 11:11:37.74: [30773]: HylaFAX (tm) Version 4.3.0
Jun 17 11:11:37.74: [30773]: <-- [4:ATA\r]
Jun 17 11:11:43.67: [30773]: --> [7:CONNECT]
Jun 17 11:11:43.67: [30773]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS1'
Jun 17 11:11:43.67: [30773]: RECV FAX: begin
Jun 17 11:11:43.67: [30773]: <-- data [32]
Jun 17 11:11:43.67: [30773]: <-- data [2]
Jun 17 11:11:45.70: [30773]: --> [7:CONNECT]
Jun 17 11:11:45.70: [30773]: <-- data [23]
Jun 17 11:11:45.70: [30773]: <-- data [2]
Jun 17 11:11:46.52: [30773]: --> [7:CONNECT]
Jun 17 11:11:46.52: [30773]: <-- data [13]
Jun 17 11:11:46.52: [30773]: <-- data [2]
Jun 17 11:11:47.17: [30773]: --> [2:OK]
Jun 17 11:11:47.17: [30773]: <-- [9:AT+FRH=3\r]
Jun 17 11:11:49.21: [30773]: --> [7:CONNECT]
Jun 17 11:11:50.85: [30773]: --> [2:OK]
Jun 17 11:11:50.85: [30773]: REMOTE TSI "XXX XXXXXX"
Jun 17 11:11:50.85: [30773]: <-- [9:AT+FRH=3\r]
Jun 17 11:11:50.85: [30773]: --> [7:CONNECT]
Jun 17 11:11:51.11: [30773]: --> [2:OK]
Jun 17 11:11:51.11: [30773]: REMOTE wants 9600 bit/s
Jun 17 11:11:51.11: [30773]: REMOTE wants A4 page width (215 mm)
Jun 17 11:11:51.11: [30773]: REMOTE wants unlimited page length
Jun 17 11:11:51.11: [30773]: REMOTE wants 3.85 line/mm
Jun 17 11:11:51.11: [30773]: REMOTE wants 1-D MH
Jun 17 11:11:51.11: [30773]: RECV training at v.29 9600 bit/s
Jun 17 11:11:51.11: [30773]: <-- [10:AT+FRM=96\r]
Jun 17 11:11:51.43: [30773]: --> [7:CONNECT]
Jun 17 11:11:53.03: [30773]: RECV: TCF 1895 bytes, 3% non-zero, 1824 zero-run
Jun 17 11:11:53.04: [30773]: --> [10:NO CARRIER]
Jun 17 11:11:53.04: [30773]: <-- [9:AT+FRS=7\r]
Jun 17 11:11:53.16: [30773]: --> [2:OK]
Jun 17 11:11:53.16: [30773]: TRAINING succeeded
Jun 17 11:11:53.16: [30773]: <-- [9:AT+FTH=3\r]
Jun 17 11:11:53.20: [30773]: --> [7:CONNECT]
Jun 17 11:11:53.20: [30773]: <-- data [3]
Jun 17 11:11:53.20: [30773]: <-- data [2]
Jun 17 11:11:54.52: [30773]: --> [2:OK]
Jun 17 11:11:54.52: [30773]: <-- [10:AT+FRM=96\r]
Jun 17 11:11:56.16: [30773]: --> [7:CONNECT]
Jun 17 11:11:56.16: [30773]: RECV: begin page
Jun 17 11:11:56.35: [30773]: RECV: 0 total lines, 0 bad lines, 1 consecutive bad lines
Jun 17 11:11:56.35: [30773]: RECV: end page
Jun 17 11:11:56.35: [30773]: --> [10:NO CARRIER]
Jun 17 11:11:56.35: [30773]: <-- [9:AT+FRH=3\r]
Jun 17 11:12:36.36: [30773]: --> [0:]
Jun 17 11:12:36.36: [30773]: MODEM <Empty line>
Jun 17 11:12:36.36: [30773]: <-- data [1]
Jun 17 11:12:36.51: [30773]: --> [2:OK]
Jun 17 11:12:36.51: [30773]: RECV FAX (000001236): recvq/fax000001115.tif from 0721 259296, route to <unspecified>, 0 pages in 0:53
Jun 17 11:12:36.51: [30773]: RECV FAX: T.30 T2 timeout, expected page not received
Jun 17 11:12:36.51: [30773]: <-- [9:AT+FTH=3\r]
Jun 17 11:12:36.66: [30773]: --> [7:CONNECT]
Jun 17 11:12:36.66: [30773]: <-- data [3]
Jun 17 11:12:36.66: [30773]: <-- data [2]
Jun 17 11:12:37.97: [30773]: --> [2:OK]
Jun 17 11:12:37.97: [30773]: RECV FAX (000001236): session with 0721 259296 terminated abnormally: T.30 T2 timeout, expected page not received
Jun 17 11:12:37.97: [30773]: RECV FAX: bin/faxrcvd "recvq/fax000001115.tif" "ttyS1" "000001236" "T.30 T2 timeout, expected page not received"
Jun 17 11:12:37.99: [30773]: RECV FAX: end
Jun 17 11:12:37.99: [30773]: SESSION END