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Re: [hylafax-users] All outgoing faxes are blacklisted



Toni Casueps wrote:

Since this morning I can't send faxes, no matter from what client or the destination phone numbers. Every fax job says "Blacklisted by modem".
How can I erase the blacklist?


In some countries there are laws that restrict the ability to make unattended fax calls using fax modems attached to computers. The modem reports this by a "BLACKLISTED" response after dialing, and if you're getting this then you're either running into a deliberate blacklisting attempt by the modem - or an accidental one (a modem bug).

In order to know how to disable blacklisting or clear the blacklist you'll need to check the documentation for you modem. Perhaps just power-cycling the modem will resolve the issue.

Thanks,

Lee.

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