[hylafax-users] Re[2]: Modem hangs when receiving the fax

[Alex Wang <hadyn_whx@xxxxxxxxxxx>]

Well, the HylaFAX runs well for two days and it hungs up this morning.

Apr 29 07:33:25.43: [  493]: --> <130:11 11 11 71 44 1C F1 24 05 E3 61 E8 BB 90 87 67 CD 2C 71 0B 66 89 9B 33 4B DC 9C 59 9A 1B 84 5
Apr 29 07:33:25.43: [  493]: RECV received frame number 86
Apr 29 07:33:25.51: [  493]: --> <144:32 E4 03 7D 77 72 F6 91 B3 8F 9C 9D 9C 7D DF 12 EC 25 D8 4B B0 97 60 DF E4 6C 09 F6 3D 0B 1F 0
Apr 29 07:33:25.58: [  493]: --> <127:3E 3B B6 63 3B B6 E3 F3 76 7C EE 73 DF 09 1E DF 73 C9 75 D7 5D 5D 47 BC BD BD BD 7D AE ED 73 D
Apr 29 07:33:25.58: [  493]: RECV received frame number 87
Apr 29 07:33:25.65: [  493]: --> <128:30 5E BE 4F 82 7D DF 61 F8 A6 E7 FB 64 DF 77 4A 43 DF 97 4C E6 EE 26 06 99 08 84 5B 8E BC 6F 6
Apr 29 07:33:25.73: [  493]: --> <144:6E E6 5E 74 33 B7 E8 66 EE 45 37 73 8B 6E E6 3E EE A3 EF 13 ED 28 78 86 83 4F 0D FB D4 B0 AB 6
Apr 29 07:33:25.73: [  493]: RECV received frame number 88
Apr 29 07:33:25.81: [  493]: --> <144:30 C8 EA AD B7 DE FA 5A 6F 7D AD B7 BE 2A DF E7 FA B8 B4 97 EE A5 5E FA BC D4 4B BD D4 4B F7 5
Apr 29 07:33:25.89: [  493]: --> <144:98 2B 18 DC 1C 8C EF E3 02 06 B7 00 83 9B 83 C1 CD C1 98 2B 18 DC 1C 8C B9 80 C1 2D C0 78 7D C
Apr 29 07:33:25.89: [  493]: RECV received frame number 89
Apr 29 07:33:25.97: [  493]: --> <144:87 42 8F 78 28 14 0A 1D 0A 1D 0A BD 0D E9 A1 8E 0F 3A 14 FA 86 42 A1 D0 A1 D0 A1 D0 87 FA A0 3
Apr 29 07:33:26.13: [  493]: --> <104:F4 30 34 0C 0D 43 C3 D0 C3 D0 30 F4 30 34 0C 3D BE 97 5E 7A 69 E9 A5 97 96 96 96 5E 5A 7A 69 E
Apr 29 08:13:44.55: [  493]: CLOSE /dev/cuaa4


Here is the log.

Lee, do you need the full log so you can trace down the problem?


Thanks


ALex


On Wed, 26 Apr 2006 19:08:00 -0700
Lee Howard <faxguy@xxxxxxxxxxxxxxxx> wrote:

> Alex Wang wrote:
> 
> >Hi All
> >
> >Well, Lee ask me to upgrade to the newest version...
> >
> >Upgrade to the 4.2.5.
> >
> >It did not fix the problem.
> >  
> >
> 
> Good.  At least now we know that it's most likely not something that 
> we've already fixed.
> 
> >Here is the output in the log file
> >*************************************
> >Apr 26 19:33:25.89: [  491]: RECV received frame number 26
> >Apr 26 19:33:26.04: [  491]: RECV received frame number 27
> >Apr 26 19:33:26.18: [  491]: RECV received frame number 28
> >Apr 26 19:33:26.42: [  491]: RECV received frame number 29
> >Apr 26 19:33:26.42: [  491]: RECV received RCP frame
> >Apr 26 19:33:26.42: [  491]: --> [10:NO CARRIER]     
> >Apr 26 19:33:26.42: [  491]: <-- [9:AT+FRH=3\r]                 
> >Apr 26 19:33:26.96: [  491]: --> [7:CONNECT]
> >Apr 26 19:33:27.71: [  491]: --> [2:OK]              
> >Apr 26 19:33:27.71: [  491]: RECV recv PPS (partial page signal)
> >Apr 26 19:33:27.71: [  491]: RECV recv MPS (more pages, same document)
> >Apr 26 19:33:27.71: [  491]: RECV received 30 frames of block 1 of page 1
> >Apr 26 19:33:27.85: [  491]: RECV: 7599 bytes of data, 2168 total lines
> >Apr 26 19:33:27.86: [  491]: DELAY 70 ms    
> >Apr 26 19:33:27.94: [  491]: <-- [9:AT+FTH=3\r]
> >Apr 26 19:33:28.13: [  491]: --> [7:CONNECT]    
> >Apr 26 19:33:28.13: [  491]: RECV send MCF (message confirmation)
> >Apr 26 19:33:28.14: [  491]: <-- data [3]      
> >Apr 26 19:33:28.14: [  491]: <-- data [2]      
> >Apr 26 19:33:28.14: [  491]: RECV FAX (000000100): from Somewhere, page 1in 0:17, INF, 7.7 line/mm, 2-D MMR, 14400 bit/s
> >Apr 26 19:33:29.31: [  491]: --> [2:OK]  
> >Apr 26 19:33:29.31: [  491]: <-- [11:AT+FRM=146\r]
> >Apr 26 19:33:29.93: [  491]: --> [7:CONNECT]
> >Apr 26 20:55:49.47: [  491]: CLOSE /dev/cuaa4    <-------- This line add on reboot
> >
> >
> >Any idea?
> >
> >System: HylaFAX 4.2.5 FreeBSD 5.4
> >
> 
> Now set:
> 
>   TracingMask: 0x10
>   SessionTracing: 0xFFF
> 
> in your modem config file.  Make sure TracingMask comes exactly before 
> SessionTracing.  Then let's see the session log when it fails... it will 
> give us better information.
> 
> By the way, when it hangs do you really need to reboot?  Or can you just 
> killall faxgetty to get it to respawn and recover?
> 
> Thanks,
> 
> Lee.




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