Re: [hylafax-users] Modem hangs when receiving the fax

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

Alex Wang wrote:

> Hi All
>
> Well, Lee ask me to upgrade to the newest version...
>
> Upgrade to the 4.2.5.
>
> It did not fix the problem.
>  

Good.  At least now we know that it's most likely not something that 
we've already fixed.

> Here is the output in the log file
> *************************************
> Apr 26 19:33:25.89: [  491]: RECV received frame number 26
> Apr 26 19:33:26.04: [  491]: RECV received frame number 27
> Apr 26 19:33:26.18: [  491]: RECV received frame number 28
> Apr 26 19:33:26.42: [  491]: RECV received frame number 29
> Apr 26 19:33:26.42: [  491]: RECV received RCP frame
> Apr 26 19:33:26.42: [  491]: --> [10:NO CARRIER]     
> Apr 26 19:33:26.42: [  491]: <-- [9:AT+FRH=3\r]                 
> Apr 26 19:33:26.96: [  491]: --> [7:CONNECT]
> Apr 26 19:33:27.71: [  491]: --> [2:OK]              
> Apr 26 19:33:27.71: [  491]: RECV recv PPS (partial page signal)
> Apr 26 19:33:27.71: [  491]: RECV recv MPS (more pages, same document)
> Apr 26 19:33:27.71: [  491]: RECV received 30 frames of block 1 of page 1
> Apr 26 19:33:27.85: [  491]: RECV: 7599 bytes of data, 2168 total lines
> Apr 26 19:33:27.86: [  491]: DELAY 70 ms    
> Apr 26 19:33:27.94: [  491]: <-- [9:AT+FTH=3\r]
> Apr 26 19:33:28.13: [  491]: --> [7:CONNECT]    
> Apr 26 19:33:28.13: [  491]: RECV send MCF (message confirmation)
> Apr 26 19:33:28.14: [  491]: <-- data [3]      
> Apr 26 19:33:28.14: [  491]: <-- data [2]      
> Apr 26 19:33:28.14: [  491]: RECV FAX (000000100): from Somewhere, page 1in 0:17, INF, 7.7 line/mm, 2-D MMR, 14400 bit/s
> Apr 26 19:33:29.31: [  491]: --> [2:OK]  
> Apr 26 19:33:29.31: [  491]: <-- [11:AT+FRM=146\r]
> Apr 26 19:33:29.93: [  491]: --> [7:CONNECT]
> Apr 26 20:55:49.47: [  491]: CLOSE /dev/cuaa4    <-------- This line add on reboot
>
>
> Any idea?
>
> System: HylaFAX 4.2.5 FreeBSD 5.4

Now set:

 TracingMask: 0x10
 SessionTracing: 0xFFF

in your modem config file.  Make sure TracingMask comes exactly before 
SessionTracing.  Then let's see the session log when it fails... it will 
give us better information.

By the way, when it hangs do you really need to reboot?  Or can you just 
killall faxgetty to get it to respawn and recover?

Thanks,

Lee.


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