Re: [hylafax-users] failure without logging

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

Joe wrote:

> I am constantly plagued with users who claim that our system
> failing to receive faxes however the sender is given the
> impression that the fax was successful.  Is this possible
> in any way with hylafax?


HylaFAX logs all calls.  So if the sender is somehow under the 
impression that you got a fax, and you don't think that you did, then 
you should have a call log to turn to.  I've never known a situation 
where HylaFAX *did* answer a call where a log was not written.

> Can a system crash cause the
> log to not be written?


Well, I guess that depends on the type of crash.

Lee.

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