Re: [hylafax-users] Multipage fax - sent via email 1 page per email

[Charles Pippin <cwpippin@xxxxxxxxx>]

More testing has determined that it was the fax sender who had the issue. Its a commercial server and I am attempting to find the vendor.

I have since tested with RightFax and WinFax and I do receive multi-page emails as a single pdf.

 

 

Here is the error log that was sent to me via email.

 

An attempt to receive facsimile on ttyS1 failed because:

 

    Failed to properly detect high-speed data carrier.

 

    ---- Transcript of session follows ----

 

Feb 27 07:25:41.07: [ 3286]: SESSION BEGIN 000000001 16236239752488

Feb 27 07:25:41.07: [ 3286]: HylaFAX (tm) Version 4.2.5

Feb 27 07:25:41.07: [ 3286]: <-- [4:ATA\r]

Feb 27 07:25:49.41: [ 3286]: --> [7:CONNECT]

Feb 27 07:25:49.41: [ 3286]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS1'

Feb 27 07:25:49.41: [ 3286]: RECV FAX: begin

Feb 27 07:25:49.46: [ 3286]: --> [7:CONNECT]

Feb 27 07:25:49.48: [ 3286]: --> [7:CONNECT]

Feb 27 07:25:51.70: [ 3286]: --> [2:OK]

Feb 27 07:25:51.70: [ 3286]: <-- [9:AT+FRH=3\r]

Feb 27 07:25:52.19: [ 3286]: --> [7:CONNECT]

Feb 27 07:25:53.91: [ 3286]: --> [2:OK]

Feb 27 07:25:53.91: [ 3286]: REMOTE TSI ""

Feb 27 07:25:53.91: [ 3286]: <-- [9:AT+FRH=3\r]

Feb 27 07:25:53.92: [ 3286]: --> [7:CONNECT]

Feb 27 07:25:54.40: [ 3286]: --> [2:OK]

Feb 27 07:25:54.40: [ 3286]: REMOTE wants 9600 bit/s

Feb 27 07:25:54.40: [ 3286]: REMOTE wants A4 page width (215 mm)

Feb 27 07:25:54.40: [ 3286]: REMOTE wants unlimited page length

Feb 27 07:25:54.40: [ 3286]: REMOTE wants 3.85 line/mm

Feb 27 07:25:54.40: [ 3286]: REMOTE wants 1-D MH

Feb 27 07:25:54.40: [ 3286]: REMOTE wants T.30 Annex A, 256-byte ECM

Feb 27 07:25:54.40: [ 3286]: RECV training at v.29 9600 bit/s

Feb 27 07:25:54.40: [ 3286]: <-- [10:AT+FRM=96\r]

Feb 27 07:25:54.84: [ 3286]: --> [7:CONNECT]

Feb 27 07:25:56.33: [ 3286]: RECV: TCF 1792 bytes, 0% non-zero, 1791 zero-run

Feb 27 07:25:56.34: [ 3286]: --> [10:NO CARRIER]

Feb 27 07:25:56.34: [ 3286]: <-- [9:AT+FRS=7\r]

Feb 27 07:25:56.42: [ 3286]: --> [2:OK]

Feb 27 07:25:56.42: [ 3286]: TRAINING succeeded

Feb 27 07:25:56.42: [ 3286]: <-- [9:AT+FTH=3\r]

Feb 27 07:25:57.29: [ 3286]: --> [7:CONNECT]

Feb 27 07:25:57.61: [ 3286]: --> [2:OK]

Feb 27 07:25:57.61: [ 3286]: <-- [10:AT+FRM=96\r]

Feb 27 07:25:58.36: [ 3286]: --> [7:CONNECT]

Feb 27 07:25:58.89: [ 3286]: RECV received frame number 0

Feb 27 07:25:59.10: [ 3286]: RECV received frame number 1

Feb 27 07:25:59.32: [ 3286]: RECV received frame number 2

Feb 27 07:25:59.53: [ 3286]: RECV received frame number 3

Feb 27 07:25:59.74: [ 3286]: RECV received frame number 4

Feb 27 07:25:59.96: [ 3286]: RECV received frame number 5

Feb 27 07:26:00.17: [ 3286]: RECV received frame number 6

Feb 27 07:26:00.49: [ 3286]: RECV received frame number 7

Feb 27 07:26:00.70: [ 3286]: RECV received frame number 8

Feb 27 07:26:00.92: [ 3286]: RECV received frame number 9

Feb 27 07:26:01.13: [ 3286]: RECV received frame number 10

Feb 27 07:26:01.34: [ 3286]: RECV received frame number 11

Feb 27 07:26:01.56: [ 3286]: RECV received frame number 12

Feb 27 07:26:01.77: [ 3286]: RECV received frame number 13

Feb 27 07:26:01.98: [ 3286]: RECV received frame number 14

Feb 27 07:26:02.20: [ 3286]: RECV received frame number 15

Feb 27 07:26:02.41: [ 3286]: RECV received frame number 16

Feb 27 07:26:02.62: [ 3286]: RECV received frame number 17

Feb 27 07:26:02.94: [ 3286]: RECV received frame number 18

Feb 27 07:26:03.16: [ 3286]: RECV received frame number 19

Feb 27 07:26:03.37: [ 3286]: RECV received frame number 20

Feb 27 07:26:03.58: [ 3286]: RECV received frame number 21

Feb 27 07:26:03.80: [ 3286]: RECV received frame number 22

Feb 27 07:26:04.01: [ 3286]: RECV received frame number 23

Feb 27 07:26:04.22: [ 3286]: RECV received frame number 24

Feb 27 07:26:04.44: [ 3286]: RECV received frame number 25

Feb 27 07:26:04.65: [ 3286]: RECV received frame number 26

Feb 27 07:26:04.86: [ 3286]: RECV received frame number 27

Feb 27 07:26:05.08: [ 3286]: RECV received frame number 28

Feb 27 07:26:05.40: [ 3286]: RECV received frame number 29

Feb 27 07:26:05.61: [ 3286]: RECV received frame number 30

Feb 27 07:26:05.82: [ 3286]: RECV received frame number 31

Feb 27 07:26:06.04: [ 3286]: RECV received frame number 32

Feb 27 07:26:06.25: [ 3286]: RECV received frame number 33

Feb 27 07:26:06.46: [ 3286]: RECV received frame number 34

Feb 27 07:26:06.68: [ 3286]: RECV received frame number 35

Feb 27 07:26:06.89: [ 3286]: RECV received frame number 36

Feb 27 07:26:07.10: [ 3286]: RECV received frame number 37

Feb 27 07:26:07.42: [ 3286]: RECV received frame number 38

Feb 27 07:26:07.64: [ 3286]: RECV received frame number 39

Feb 27 07:26:07.85: [ 3286]: RECV received frame number 40

Feb 27 07:26:08.06: [ 3286]: RECV received frame number 41

Feb 27 07:26:08.28: [ 3286]: RECV received frame number 42

Feb 27 07:26:08.49: [ 3286]: RECV received frame number 43

Feb 27 07:26:08.70: [ 3286]: RECV received frame number 44

Feb 27 07:26:08.92: [ 3286]: RECV received frame number 45

Feb 27 07:26:09.13: [ 3286]: RECV received frame number 46

Feb 27 07:26:09.45: [ 3286]: RECV received frame number 47

Feb 27 07:26:09.66: [ 3286]: RECV received frame number 48

Feb 27 07:26:09.88: [ 3286]: RECV received frame number 49

Feb 27 07:26:10.09: [ 3286]: RECV received frame number 50

Feb 27 07:26:10.30: [ 3286]: RECV received frame number 51

Feb 27 07:26:10.52: [ 3286]: RECV received frame number 52

Feb 27 07:26:10.73: [ 3286]: RECV received frame number 53

Feb 27 07:26:10.94: [ 3286]: RECV received frame number 54

Feb 27 07:26:11.26: [ 3286]: RECV received frame number 55

Feb 27 07:26:11.47: [ 3286]: RECV received frame number 56

Feb 27 07:26:11.69: [ 3286]: RECV received frame number 57

Feb 27 07:26:11.90: [ 3286]: RECV received frame number 58

Feb 27 07:26:12.12: [ 3286]: RECV received frame number 59

Feb 27 07:26:12.33: [ 3286]: RECV received frame number 60

Feb 27 07:26:12.54: [ 3286]: RECV received frame number 61

Feb 27 07:26:12.76: [ 3286]: RECV received frame number 62

Feb 27 07:26:12.97: [ 3286]: RECV received frame number 63

Feb 27 07:26:13.18: [ 3286]: RECV received frame number 64

Feb 27 07:26:13.40: [ 3286]: RECV received frame number 65

Feb 27 07:26:13.61: [ 3286]: RECV received frame number 66

Feb 27 07:26:13.82: [ 3286]: RECV received frame number 67

Feb 27 07:26:14.04: [ 3286]: RECV received frame number 68

Feb 27 07:26:14.36: [ 3286]: RECV received frame number 69

Feb 27 07:26:14.57: [ 3286]: RECV received frame number 70

Feb 27 07:26:14.81: [ 3286]: RECV received frame number 71

Feb 27 07:26:14.81: [ 3286]: RECV received RCP frame

Feb 27 07:26:14.81: [ 3286]: --> [10:NO CARRIER]

Feb 27 07:26:14.81: [ 3286]: <-- [9:AT+FRH=3\r]

Feb 27 07:26:14.90: [ 3286]: --> [7:CONNECT]

Feb 27 07:26:16.16: [ 3286]: --> [2:OK]

Feb 27 07:26:16.16: [ 3286]: RECV recv PPS (partial page signal)

Feb 27 07:26:16.16: [ 3286]: RECV recv EOM (more documents)

Feb 27 07:26:16.16: [ 3286]: RECV received 72 frames of block 1 of page 1

Feb 27 07:26:16.28: [ 3286]: RECV: 18390 bytes of data, 1036 total lines

Feb 27 07:26:16.28: [ 3286]: <-- [9:AT+FRS=7\r]

Feb 27 07:26:16.36: [ 3286]: --> [2:OK]

Feb 27 07:26:16.37: [ 3286]: <-- [9:AT+FTH=3\r]

Feb 27 07:26:17.23: [ 3286]: --> [7:CONNECT]

Feb 27 07:26:17.55: [ 3286]: --> [2:OK]

Feb 27 07:26:17.55: [ 3286]: RECV send MCF (message confirmation)

Feb 27 07:26:17.55: [ 3286]: RECV FAX (000000001): from , page 1 in 0:27, INF, 3.85 line/mm, 1-D MH, 9600 bit/s

Feb 27 07:26:17.55: [ 3286]: RECV FAX (000000001): recvq/fax000000001.tif from , route to <unspecified>, 1 pages in 0:28

Feb 27 07:26:17.55: [ 3286]: DELAY 7000 ms

Feb 27 07:26:24.55: [ 3286]: <-- [9:AT+FTH=3\r]

Feb 27 07:26:25.42: [ 3286]: --> [7:CONNECT]

Feb 27 07:26:25.45: [ 3286]: --> [7:CONNECT]

Feb 27 07:26:25.47: [ 3286]: --> [7:CONNECT]

Feb 27 07:26:27.68: [ 3286]: --> [2:OK]

Feb 27 07:26:27.68: [ 3286]: <-- [9:AT+FRH=3\r]

Feb 27 07:26:28.16: [ 3286]: --> [7:CONNECT]

Feb 27 07:26:29.87: [ 3286]: --> [2:OK]

Feb 27 07:26:29.87: [ 3286]: REMOTE TSI ""

Feb 27 07:26:29.87: [ 3286]: <-- [9:AT+FRH=3\r]

Feb 27 07:26:29.89: [ 3286]: --> [7:CONNECT]

Feb 27 07:26:30.36: [ 3286]: --> [2:OK]

Feb 27 07:26:30.36: [ 3286]: REMOTE wants 9600 bit/s

Feb 27 07:26:30.36: [ 3286]: REMOTE wants A4 page width (215 mm)

Feb 27 07:26:30.36: [ 3286]: REMOTE wants unlimited page length

Feb 27 07:26:30.36: [ 3286]: REMOTE wants 3.85 line/mm

Feb 27 07:26:30.36: [ 3286]: REMOTE wants 1-D MH

Feb 27 07:26:30.36: [ 3286]: REMOTE wants T.30 Annex A, 256-byte ECM

Feb 27 07:26:30.36: [ 3286]: RECV training at v.29 9600 bit/s

Feb 27 07:26:30.36: [ 3286]: <-- [10:AT+FRM=96\r]

Feb 27 07:26:30.80: [ 3286]: --> [7:CONNECT]

Feb 27 07:26:32.30: [ 3286]: RECV: TCF 1792 bytes, 0% non-zero, 1791 zero-run

Feb 27 07:26:32.30: [ 3286]: --> [10:NO CARRIER]

Feb 27 07:26:32.30: [ 3286]: <-- [9:AT+FRS=7\r]

Feb 27 07:26:32.39: [ 3286]: --> [2:OK]

Feb 27 07:26:32.39: [ 3286]: TRAINING succeeded

Feb 27 07:26:32.39: [ 3286]: <-- [9:AT+FTH=3\r]

Feb 27 07:26:33.25: [ 3286]: --> [7:CONNECT]

Feb 27 07:26:33.57: [ 3286]: --> [2:OK]

Feb 27 07:26:33.57: [ 3286]: <-- [10:AT+FRM=96\r]

Feb 27 07:26:40.58: [ 3286]: --> [2:??]

Feb 27 07:26:40.58: [ 3286]: --> [2:OK]

Feb 27 07:26:40.58: [ 3286]: <-- [9:AT+FRH=3\r]

Feb 27 07:26:40.90: [ 3286]: --> [7:CONNECT]

Feb 27 07:26:45.91: [ 3286]: --> [2:??]

Feb 27 07:26:45.91: [ 3286]: --> [2:OK]

Feb 27 07:26:46.11: [ 3286]: MODEM <Timeout>

Feb 27 07:26:46.11: [ 3286]: Failed to properly detect high-speed data carrier.

Feb 27 07:26:46.11: [ 3286]: RECV FAX (000000001): recvq/fax000000002.tif from , route to <unspecified>, 0 pages in 0:29

Feb 27 07:26:46.11: [ 3286]: RECV FAX: Failed to properly detect high-speed data carrier.

Feb 27 07:26:46.11: [ 3286]: <-- [9:AT+FTH=3\r]

Feb 27 07:26:46.97: [ 3286]: --> [7:CONNECT]

Feb 27 07:26:47.29: [ 3286]: --> [2:OK]

Feb 27 07:26:47.29: [ 3286]: RECV FAX: bin/faxrcvd "recvq/fax000000001.tif" "ttyS1" "000000001" ""

Feb 27 07:26:47.30: [ 3286]: RECV FAX (000000001): session with  terminated abnormally: Failed to properly detect high-speed data carrier.

Feb 27 07:26:47.30: [ 3286]: RECV FAX: bin/faxrcvd "recvq/fax000000002.tif" "ttyS1" "000000001" "Failed to properly detect high-speed data carrier."

Feb 27 07:26:47.30: [ 3286]: RECV FAX: end

Feb 27 07:26:47.30: [ 3286]: SESSION END

 

 

> Charles Pippin wrote:

>

>> All worked first time on receiving a fax. However the resulting

>> email was 3 emails. The fax was a 3 page fax. I received each

>> page in a single email, each with a .pdf attachement for that

>> single page. Is there a reason for this? or can I set it to sent

>> all pages in a single PDF.

>

>

> Please send the session log (/var/spool/hylafax/log/...) for the

> session that resulted in 3 emails.

>

> Thanks,

>

> Lee.

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