[hylafax-users] Hayes Accura 56K (Conextant) misconfigured? ERR Unknown problem

[Matt Woodward <matt@xxxxxxxxxxxxxx>]

Hello all,
    First post to this list, so apologies if I break any list protocol.

I nearly have HylaFax working on my machine, but I just can't get 
FaxSend to work with the modem properly. This is what I have:

Ubuntu 5.10 on Pentium3 system (2.6.10-12 kernel)
Hayes Accura 56K External with Fax support (Conextant chipset)
Using apt-get, I installed Hylafax client and server (ver. 4.2.1-7) and 
let it autoconfigure everything.

AT+FCLASS=? reports that the modem can support fax classes 1 and 1.0  
(but not 2 or 2.0, etc.)

It's taken me a while, but I have nearly everything setup properly. I 
can queue up jobs remotely from a Windows machine. And "faxstat -s" 
shows that I have 2 jobs in my send queue, but both appear to be hung on 
an error.

Syslog gives more detail and reports something like this every few minutes:

Feb  3 12:47:42 localhost FaxGetty[30523]: LOCKWAIT
Feb  3 12:47:52 localhost FaxSend[594]: MODEM ROCKWELL RC288DPi/Hayes 
ACF3_V1.801G-V90 -E Z201
Feb  3 12:47:52 localhost FaxSend[594]: SEND FAX: JOB 6 DEST 
xxx-xxx-xxxx COMMID 000000022 DEVICE '/dev/ttyS0'
Feb  3 12:47:54 localhost FaxSend[594]: SEND FAILED: JOB 6 DEST 
xxx-xxx-xxxx ERR Unknown problem (check modem power)

(phone number xxx'd out to protect privacy)

Right now, the Power and TR lights are on.
When SendFax tries to dialout, the Off-Hook LED lights up as does the 
V34 light. Then a second later, they both go off as well as the TR 
light. Then the TR light comes back on a few seconds later. The power 
light is on the whole time (never blinks off...)

Because I can queue jobs, etc. I'm pretty certain this all means that 
HylaFax is running right, but for some reason isn't communicating with 
the modem properly. Any recommendations on how I can reconfigure my 
"config.ttyS0" file?

This is the one I'm currently using:

=====[Start of config.ttyS0]=====

# $Id: rc288dpi-1,v 1.6 2004/05/03 14:18:01 lhoward Exp $
#
# HylaFAX Facsimile Software
#
# Copyright (c) 1990-1996 Sam Leffler
# Copyright (c) 1991-1996 Silicon Graphics, Inc.
# HylaFAX is a trademark of Silicon Graphics, Inc.
#
# Configuration for a Rockwell RC288DPi-based Class 1 modem.
#    Hayes Optima 28800         firmware rev ???
#    Microcom DeskPorte 28.8S   firmware rev V1.100K-V34_DS
#    PPI PM288FXMT              firmware rev 1.57
#
# Note that the modem does not lock the line rate for fax
# receive (at least not the PM288FXMT); but not sure whether
# current flow control settings are maintained or if it
# switches to XON/XOFF (testing host was too fast to see).
#
#
CountryCode:            1
AreaCode:               617
FAXNumber:              +1.617.555.1212
LongDistancePrefix:     1
InternationalPrefix:    011
DialStringRules:        etc/dialrules
ServerTracing:          1
SessionTracing:         11
RecvFileMode:           0600
LogFileMode:            0600
DeviceMode:             0600
RingsBeforeAnswer:      1
SpeakerVolume:          off
GettyArgs:              "-h %l dx_%s"
LocalIdentifier:        Test_system
TagLineFont:            etc/lutRS18.pcf
TagLineFormat:          "From %%l|%c|Page %%P of %%T"
MaxRecvPages:           25
#
#
# Modem-related stuff: should reflect modem command interface
# and hardware connection/cabling (e.g. flow control).
#
ModemType:              Class1          # use this to supply a hint
ModemRate:              19200           # rate for DCE-DTE communication
ModemFlowControl:       rtscts          # default
#
ModemNoFlowCmd:         AT&K0           # setup no flow control
ModemHardFlowCmd:       AT&K3           # setup hardware flow control
ModemSoftFlowCmd:       AT&K4           # setup software flow control
ModemSetupDTRCmd:       AT&D2           # setup so DTR drop resets modem
ModemSetupDCDCmd:       AT&C1           # setup so DCD reflects carrier 
(or not)
#
ModemMfrQueryCmd:       !Rockwell
ModemModelQueryCmd:     !RC288DPi
ModemRevQueryCmd:       ATI3            # product information
#
ModemDialCmd:           ATDT%s          # T for tone dialing

=====[End of config.ttyS0]=====


Any ideas? Thoughts? Better config files?

Cheers,

   - Matt Woodward


____________________ HylaFAX(tm) Users Mailing List _______________________
 To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi
On UNIX: mail -s unsubscribe hylafax-users-request@xxxxxxxxxxx < /dev/null
 *To learn about commercial HylaFAX(tm) support, mail sales@xxxxxxxxx*