[hylafax-users] ERR No carrier detected

["Brian Drexler" <bdrexler@xxxxxxxxxxxxxxxxxx>]

Forgive me if this has already been answered, I searched the archives and couldn’t find it though.  I’m getting constant “ERR No Carrier detected” errors from a remote facility running HylaFAX.  I had the modem dial my cell phone to make sure it had a dialtone and that worked, but I can’t seem to get this bad boy to send faxes.  It is a send only environment.  Could it be a problem with the modem itself?  Here is the config file and a sample log file follows:

 

HylaFAX 4.2.2

MutliTech MT1932ZDX Modem

 

# $Id: mt-1432,v 1.3 2003/01/15 00:02:57 tim Exp $

#

# HylaFAX Facsimile Software

#

# Copyright (c) 1990-1996 Sam Leffler

# Copyright (c) 1991-1996 Silicon Graphics, Inc.

# HylaFAX is a trademark of Silicon Graphics, Inc.

#

# Permission to use, copy, modify, distribute, and sell this software and

# its documentation for any purpose is hereby granted without fee, provided

# that (i) the above copyright notices and this permission notice appear in

# all copies of the software and related documentation, and (ii) the names of

# Sam Leffler and Silicon Graphics may not be used in any advertising or

# publicity relating to the software without the specific, prior written

# permission of Sam Leffler and Silicon Graphics.

#

# THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND,

# EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY

# WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

#

# IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR

# ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND,

# OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS,

# WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF

# LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE

# OF THIS SOFTWARE.

#

 

#

# Configuration for a Multi-Tech MT1432, MT224BA, and MT1932ZDX modems.

#

# MT1432        firmware rev 0307 I or newer

# MT132BG       rev 0109A

# MT1932ZDX     rev 0109H

# MT2834ZDX     rev 0316A or newer

# MT2834ZDXb    rev 0317G or newer

#

# Note that MT1432 modems come in several varieties:

#

# MT1432BA      uses Rockwell data pump

# MT1432BA/A    uses AT&T data pump

# MT1432BG      MT1432BA tweaked for German FCC

# MT1432MK      (for UK?)

#

# The modem has been tried with both XON/XOFF and RTS/CTS flow

# control; this configuration is for hardware flow control.

#

#

CountryCode:            1

# MT2834ZDXb    rev 0317G or newer

#

# Note that MT1432 modems come in several varieties:

#

# MT1432BA      uses Rockwell data pump

# MT1432BA/A    uses AT&T data pump

# MT1432BG      MT1432BA tweaked for German FCC

# MT1432MK      (for UK?)

#

# The modem has been tried with both XON/XOFF and RTS/CTS flow

# control; this configuration is for hardware flow control.

#

#

CountryCode:            1

AreaCode:               XXX

FAXNumber:              +1.XXX.XXX.XXXX

LongDistancePrefix:     1

InternationalPrefix:    011

DialStringRules:        etc/dialrules

ServerTracing:          1

SessionTracing:         11

RecvFileMode:           0600

LogFileMode:            0600

DeviceMode:             0600

RingsBeforeAnswer:      1

SpeakerVolume:          off

GettyArgs:              "-h %l dx_%s"

LocalIdentifier:        "My Company"

TagLineFont:            etc/lutRS18.pcf

TagLineFormat:          "From %%l|%c|Page %%P of %%T"

MaxRecvPages:           25

#

#

# Modem-related stuff: should reflect modem command interface

# and hardware connection/cabling (e.g. flow control).

#

ModemType:              Class2          # use class 2 interface

ModemRate:              38400           # lock rate for DCE-DTE communication

ModemFlowControl:       rtscts          # default

#

ModemHardFlowCmd:       AT&E4           # hardware flow control

ModemSoftFlowCmd:       AT&E5           # software flow control

ModemSetupDTRCmd:       AT&D3           # setup so DTR drop resets modem

ModemSetupDCDCmd:       AT&C1           # setup so DCD reflects carrier (or not)

# The MT2834ZDX (and other newer models) may be more robust with this.

#ModemSetupDCDCmd:      AT&C4           # setup so DCD resets modem on

#                                       # carrier drop

#

ModemSetupAACmd:        AT+FAA=1        # enable adaptive-answer in class 2

#

# NB: some models get confused by @ in ModemDialCmd

# NB: the @ causes some multifunction fax units to not go into fax mode.

#

ModemDialCmd:           ATDT%s          # T for tone dialing

#

Class2RecvDataTrigger:  "\022"          # character sent to modem to start recv

#

# The MT2834ZDX (and other newer models) can take advantage of these.

#Class2APQueryCmd:      AT              # AT+FAP=? not supported on this modem

#Class2NFLOCmd:         AT+FLO=0        # Class 2: no flow control

#Class2SFLOCmd:         AT+FLO=1        # Class 2: software flow control

#Class2HFLOCmd:         AT+FLO=2        # Class 2: hardware flow control

#Class2XmitWaitForXON:  no

#

# END OF CONFIG FILE

 

 

LOG FILE:

Nov 08 10:29:36.16: [15690]: SESSION BEGIN 000001869 12014405389

Nov 08 10:29:36.16: [15690]: HylaFAX (tm) Version 4.2.2

Nov 08 10:29:36.16: [15690]: SEND FAX: JOB 841 DEST 15555551212 COMMID 000001869 DEVICE '/dev/ttyS0'

Nov 08 10:29:36.16: [15690]: <-- [10:AT+FTBC=0\r]

Nov 08 10:29:36.32: [15690]: --> [2:OK]

Nov 08 10:29:36.32: [15690]: <-- [10:AT+FBOR=0\r]

Nov 08 10:29:36.48: [15690]: --> [2:OK]

Nov 08 10:29:36.48: [15690]: <-- [13:AT+FPHCTO=30\r]

Nov 08 10:29:36.64: [15690]: --> [2:OK]

Nov 08 10:29:36.64: [15690]: <-- [24:AT+FDCC=1,5,2,2,2,0,0,0\r]

Nov 08 10:29:36.81: [15690]: --> [2:OK]

Nov 08 10:29:36.81: [15690]: DIAL 12014405389

Nov 08 10:29:36.81: [15690]: <-- [16:ATDT12014405389\r]

Nov 08 10:30:42.05: [15690]: --> [10:NO CARRIER]

Nov 08 10:30:42.05: [15690]: SEND FAILED: JOB 841 DEST 15555551212 ERR No carrier detected

Nov 08 10:30:42.05: [15690]: <-- [5:ATH0\r]

Nov 08 10:30:47.05: [15690]: MODEM <Timeout>

Nov 08 10:30:47.05: [15690]: SESSION END

~