HylaFAX The world's most advanced open source fax server
[Date Prev][Date Next][Thread Prev][Thread Next] [Date Index] [Thread Index]

Re: [hylafax-users] Problem Reading Document Directory?

It means that TIFFLastDirectory returned false (meaning that more pages were in that TIFF), but that TIFFReadDirectory for that next page failed. This means that the TIFF file either changed on us in the middle of faxing (not likely) or that the TIFF was damaged to begin with in such a fashion that it fooled TIFFLastDirectory.

I wouldn't worry about it unless you see it happen again, and if it does happen again then try to grab a copy of the TIFF file in the docq directory (the one that faxq prepared or let through if it was pre-prepared by the client).

Lee.


Mike McMullen wrote:

Hi All,

I'm running 4.2.2rc1. I got a "Problem reading document directory" error
on a send this morning. I've never seen this error before. After the failure
the fax was sent successfully on the retry.

Other faxes I sent afterwards went ok. Anyone have an idea what may have
caused this?

Thanks,

Mike


Your facsimile job to 13108580170 failed because:
   Problem reading document directory

---- Transcript of session follows ----

Sep 16 11:22:45.50: [ 9339]: SESSION BEGIN 000002997 <removed>
Sep 16 11:22:45.50: [ 9339]: HylaFAX (tm) Version 4.2.2rc1
Sep 16 11:22:45.50: [ 9339]: SEND FAX: JOB 503 DEST <removed> COMMID 000002997 DEVICE '/dev/ttyS15'
Sep 16 11:22:45.50: [ 9339]: STATE CHANGE: RUNNING -> SENDING
Sep 16 11:22:45.50: [ 9339]: <-- [14:AT+FCLASS=1.0\r]
Sep 16 11:22:45.50: [ 9339]: --> [2:OK]
Sep 16 11:22:45.50: [ 9339]: <-- [14:AT+F34=14,1,2\r]
Sep 16 11:22:45.51: [ 9339]: --> [2:OK]
Sep 16 11:22:45.51: [ 9339]: DIAL 13108580170
Sep 16 11:22:45.51: [ 9339]: <-- [16:ATDT13108580170\r]
Sep 16 11:23:04.53: [ 9339]: --> [7:CONNECT]
Sep 16 11:23:05.89: [ 9339]: --> HDLC<13:FF C0 04 B5 00 6C 03 00 00 00 00 D1 F0>
Sep 16 11:23:05.89: [ 9339]: --> [2:OK]
Sep 16 11:23:05.89: [ 9339]: REMOTE NSF "AD 00 36 C0 00 00 00 00"
Sep 16 11:23:05.89: [ 9339]: NSF remote fax equipment: HP Fax-920
Sep 16 11:23:05.89: [ 9339]: <-- [9:AT+FRH=3\r]
Sep 16 11:23:05.89: [ 9339]: --> [7:CONNECT]
Sep 16 11:23:06.59: [ 9339]: --> HDLC<25:FF C0 02 0C EC 8C 0C 04 1C AC 1C 04 0C 8C CC 04 04 04 04 04 04 04 04 BB 8D>
Sep 16 11:23:06.59: [ 9339]: --> [2:OK]
Sep 16 11:23:06.59: [ 9339]: REMOTE CSI "310 858 0170"
Sep 16 11:23:06.59: [ 9339]: <-- [9:AT+FRH=3\r]
Sep 16 11:23:06.59: [ 9339]: --> [7:CONNECT]
Sep 16 11:23:07.02: [ 9339]: --> HDLC<15:FF C8 01 00 77 1D 23 01 49 01 01 01 00 3F D8>
Sep 16 11:23:07.02: [ 9339]: --> [2:OK]
Sep 16 11:23:07.02: [ 9339]: REMOTE best rate 14400 bit/s
Sep 16 11:23:07.02: [ 9339]: REMOTE max A4 page width (215 mm)
Sep 16 11:23:07.02: [ 9339]: REMOTE max unlimited page length
Sep 16 11:23:07.02: [ 9339]: REMOTE best vres 300 x 300 dpi
Sep 16 11:23:07.02: [ 9339]: REMOTE best format 2-D MMR
Sep 16 11:23:07.02: [ 9339]: REMOTE supports T.30 Annex A, 256-byte ECM
Sep 16 11:23:07.02: [ 9339]: REMOTE best 20 ms, 10 ms/scanline
Sep 16 11:23:07.02: [ 9339]: USE 14400 bit/s
Sep 16 11:23:07.02: [ 9339]: USE error correction mode
Sep 16 11:23:07.02: [ 9339]: SEND file "docq/doc503.tif;c1"
Sep 16 11:23:07.02: [ 9339]: USE A4 page width (215 mm)
Sep 16 11:23:07.02: [ 9339]: USE unlimited page length
Sep 16 11:23:07.02: [ 9339]: USE 7.7 line/mm
Sep 16 11:23:07.02: [ 9339]: USE 2-D MMR
Sep 16 11:23:07.02: [ 9339]: USE 0 ms/scanline
Sep 16 11:23:07.02: [ 9339]: SEND training at v.17 14400 bit/s
Sep 16 11:23:07.02: [ 9339]: <-- [9:AT+FRS=7\r]
Sep 16 11:23:07.15: [ 9339]: --> [2:OK]
Sep 16 11:23:07.15: [ 9339]: <-- [9:AT+FTH=3\r]
Sep 16 11:23:08.10: [ 9339]: --> [7:CONNECT]
Sep 16 11:23:08.10: [ 9339]: <-- HDLC<23:FF C0 C2 4E A6 6E 4E A6 CA 04 1E 86 62 04 76 F6 2E 86 42 04 04 04 04>
Sep 16 11:23:08.11: [ 9339]: --> [7:CONNECT]
Sep 16 11:23:08.11: [ 9339]: <-- HDLC<7:FF C8 C1 00 46 1F 22>
Sep 16 11:23:09.41: [ 9339]: --> [2:OK]
Sep 16 11:23:09.41: [ 9339]: <-- [9:AT+FTS=7\r]
Sep 16 11:23:09.46: [ 9339]: --> [2:OK]
Sep 16 11:23:09.46: [ 9339]: <-- [11:AT+FTM=145\r]
Sep 16 11:23:09.47: [ 9339]: --> [7:CONNECT]
Sep 16 11:23:09.47: [ 9339]: DELAY 400 ms
Sep 16 11:23:12.64: [ 9339]: --> [2:OK]
Sep 16 11:23:12.64: [ 9339]: <-- [9:AT+FRH=3\r]
Sep 16 11:23:12.79: [ 9339]: --> [7:CONNECT]
Sep 16 11:23:13.94: [ 9339]: --> HDLC<5:FF C8 21 57 BE>
Sep 16 11:23:13.94: [ 9339]: --> [2:OK]
Sep 16 11:23:13.94: [ 9339]: TRAINING succeeded


<snip of long log info>

Sep 16 11:23:50.51: [ 9339]: SEND recv MCF (message confirmation)
Sep 16 11:23:50.51: [ 9339]: <-- [9:AT+FRS=7\r]
Sep 16 11:23:50.63: [ 9339]: --> [2:OK]
Sep 16 11:23:50.63: [ 9339]: SEND end page
Sep 16 11:23:50.63: [ 9339]: SEND FAX (000002997): FROM mlm@xxxxxxxxxxxxxxxxxx TO <removed> (page 1 of 2 sent in 0:43)
Sep 16 11:23:50.64: [ 9339]: SEND FAX (000002997): FROM mlm@xxxxxxxxxxxxxxxxxx TO <removed> (page 2 of 2 sent in 0:00)
Sep 16 11:23:50.64: [ 9339]: Problem reading document directory
Sep 16 11:23:50.64: [ 9339]: <-- [9:AT+FTH=3\r]
Sep 16 11:23:51.59: [ 9339]: --> [7:CONNECT]
Sep 16 11:23:51.59: [ 9339]: <-- HDLC<3:FF C8 DF>
Sep 16 11:23:52.09: [ 9339]: --> [2:OK]
Sep 16 11:23:52.09: [ 9339]: MODEM input buffering enabled
Sep 16 11:23:52.09: [ 9339]: <-- [5:ATH0\r]
Sep 16 11:23:52.24: [ 9339]: --> [2:OK]
Sep 16 11:23:52.24: [ 9339]: MODEM set DTR OFF
Sep 16 11:23:52.24: [ 9339]: STATE CHANGE: SENDING -> MODEMWAIT (timeout 5)
Sep 16 11:23:52.24: [ 9339]: SESSION END



____________________ HylaFAX(tm) Users Mailing List _______________________
To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi
On UNIX: mail -s unsubscribe hylafax-users-request@xxxxxxxxxxx < /dev/null
*To learn about expensive HylaFAX(tm) support, mail sales@xxxxxxxxx*



____________________ HylaFAX(tm) Users Mailing List _______________________
 To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi
On UNIX: mail -s unsubscribe hylafax-users-request@xxxxxxxxxxx < /dev/null
 *To learn about commercial HylaFAX(tm) support, mail sales@xxxxxxxxx*

Project hosted by iFAX Solutions