[hylafax-users] Problem Reading Document Directory?

["Mike McMullen" <mlm@xxxxxxxxxxxxxxxxxx>]

Hi All,

I'm running 4.2.2rc1. I got a "Problem reading document directory" error
on a send this morning. I've never seen this error before. After the failure
the fax was sent successfully on the retry.

Other faxes I sent afterwards went ok. Anyone have an idea what may have
caused this?

Thanks,

Mike


> Your facsimile job to 13108580170 failed because:
>    Problem reading document directory
>
>    ---- Transcript of session follows ----
>
> Sep 16 11:22:45.50: [ 9339]: SESSION BEGIN 000002997 <removed>
> Sep 16 11:22:45.50: [ 9339]: HylaFAX (tm) Version 4.2.2rc1
> Sep 16 11:22:45.50: [ 9339]: SEND FAX: JOB 503 DEST <removed> COMMID 000002997 DEVICE 
> '/dev/ttyS15'
> Sep 16 11:22:45.50: [ 9339]: STATE CHANGE: RUNNING -> SENDING
> Sep 16 11:22:45.50: [ 9339]: <-- [14:AT+FCLASS=1.0\r]
> Sep 16 11:22:45.50: [ 9339]: --> [2:OK]
> Sep 16 11:22:45.50: [ 9339]: <-- [14:AT+F34=14,1,2\r]
> Sep 16 11:22:45.51: [ 9339]: --> [2:OK]
> Sep 16 11:22:45.51: [ 9339]: DIAL 13108580170
> Sep 16 11:22:45.51: [ 9339]: <-- [16:ATDT13108580170\r]
> Sep 16 11:23:04.53: [ 9339]: --> [7:CONNECT]
> Sep 16 11:23:05.89: [ 9339]: --> HDLC<13:FF C0 04 B5 00 6C 03 00 00 00 00 D1 F0>
> Sep 16 11:23:05.89: [ 9339]: --> [2:OK]
> Sep 16 11:23:05.89: [ 9339]: REMOTE NSF "AD 00 36 C0 00 00 00 00"
> Sep 16 11:23:05.89: [ 9339]: NSF remote fax equipment: HP Fax-920
> Sep 16 11:23:05.89: [ 9339]: <-- [9:AT+FRH=3\r]
> Sep 16 11:23:05.89: [ 9339]: --> [7:CONNECT]
> Sep 16 11:23:06.59: [ 9339]: --> HDLC<25:FF C0 02 0C EC 8C 0C 04 1C AC 1C 04 0C 8C CC 04 04 04 04 
> 04 04 04 04 BB 8D>
> Sep 16 11:23:06.59: [ 9339]: --> [2:OK]
> Sep 16 11:23:06.59: [ 9339]: REMOTE CSI "310 858 0170"
> Sep 16 11:23:06.59: [ 9339]: <-- [9:AT+FRH=3\r]
> Sep 16 11:23:06.59: [ 9339]: --> [7:CONNECT]
> Sep 16 11:23:07.02: [ 9339]: --> HDLC<15:FF C8 01 00 77 1D 23 01 49 01 01 01 00 3F D8>
> Sep 16 11:23:07.02: [ 9339]: --> [2:OK]
> Sep 16 11:23:07.02: [ 9339]: REMOTE best rate 14400 bit/s
> Sep 16 11:23:07.02: [ 9339]: REMOTE max A4 page width (215 mm)
> Sep 16 11:23:07.02: [ 9339]: REMOTE max unlimited page length
> Sep 16 11:23:07.02: [ 9339]: REMOTE best vres 300 x 300 dpi
> Sep 16 11:23:07.02: [ 9339]: REMOTE best format 2-D MMR
> Sep 16 11:23:07.02: [ 9339]: REMOTE supports T.30 Annex A, 256-byte ECM
> Sep 16 11:23:07.02: [ 9339]: REMOTE best 20 ms, 10 ms/scanline
> Sep 16 11:23:07.02: [ 9339]: USE 14400 bit/s
> Sep 16 11:23:07.02: [ 9339]: USE error correction mode
> Sep 16 11:23:07.02: [ 9339]: SEND file "docq/doc503.tif;c1"
> Sep 16 11:23:07.02: [ 9339]: USE A4 page width (215 mm)
> Sep 16 11:23:07.02: [ 9339]: USE unlimited page length
> Sep 16 11:23:07.02: [ 9339]: USE 7.7 line/mm
> Sep 16 11:23:07.02: [ 9339]: USE 2-D MMR
> Sep 16 11:23:07.02: [ 9339]: USE 0 ms/scanline
> Sep 16 11:23:07.02: [ 9339]: SEND training at v.17 14400 bit/s
> Sep 16 11:23:07.02: [ 9339]: <-- [9:AT+FRS=7\r]
> Sep 16 11:23:07.15: [ 9339]: --> [2:OK]
> Sep 16 11:23:07.15: [ 9339]: <-- [9:AT+FTH=3\r]
> Sep 16 11:23:08.10: [ 9339]: --> [7:CONNECT]
> Sep 16 11:23:08.10: [ 9339]: <-- HDLC<23:FF C0 C2 4E A6 6E 4E A6 CA 04 1E 86 62 04 76 F6 2E 86 42 
> 04 04 04 04>
> Sep 16 11:23:08.11: [ 9339]: --> [7:CONNECT]
> Sep 16 11:23:08.11: [ 9339]: <-- HDLC<7:FF C8 C1 00 46 1F 22>
> Sep 16 11:23:09.41: [ 9339]: --> [2:OK]
> Sep 16 11:23:09.41: [ 9339]: <-- [9:AT+FTS=7\r]
> Sep 16 11:23:09.46: [ 9339]: --> [2:OK]
> Sep 16 11:23:09.46: [ 9339]: <-- [11:AT+FTM=145\r]
> Sep 16 11:23:09.47: [ 9339]: --> [7:CONNECT]
> Sep 16 11:23:09.47: [ 9339]: DELAY 400 ms
> Sep 16 11:23:12.64: [ 9339]: --> [2:OK]
> Sep 16 11:23:12.64: [ 9339]: <-- [9:AT+FRH=3\r]
> Sep 16 11:23:12.79: [ 9339]: --> [7:CONNECT]
> Sep 16 11:23:13.94: [ 9339]: --> HDLC<5:FF C8 21 57 BE>
> Sep 16 11:23:13.94: [ 9339]: --> [2:OK]
> Sep 16 11:23:13.94: [ 9339]: TRAINING succeeded

<snip of long log info>

> Sep 16 11:23:50.51: [ 9339]: SEND recv MCF (message confirmation)
> Sep 16 11:23:50.51: [ 9339]: <-- [9:AT+FRS=7\r]
> Sep 16 11:23:50.63: [ 9339]: --> [2:OK]
> Sep 16 11:23:50.63: [ 9339]: SEND end page
> Sep 16 11:23:50.63: [ 9339]: SEND FAX (000002997): FROM mlm@xxxxxxxxxxxxxxxxxx TO <removed> (page 
> 1 of 2 sent in 0:43)
> Sep 16 11:23:50.64: [ 9339]: SEND FAX (000002997): FROM mlm@xxxxxxxxxxxxxxxxxx TO <removed> (page 
> 2 of 2 sent in 0:00)
> Sep 16 11:23:50.64: [ 9339]: Problem reading document directory
> Sep 16 11:23:50.64: [ 9339]: <-- [9:AT+FTH=3\r]
> Sep 16 11:23:51.59: [ 9339]: --> [7:CONNECT]
> Sep 16 11:23:51.59: [ 9339]: <-- HDLC<3:FF C8 DF>
> Sep 16 11:23:52.09: [ 9339]: --> [2:OK]
> Sep 16 11:23:52.09: [ 9339]: MODEM input buffering enabled
> Sep 16 11:23:52.09: [ 9339]: <-- [5:ATH0\r]
> Sep 16 11:23:52.24: [ 9339]: --> [2:OK]
> Sep 16 11:23:52.24: [ 9339]: MODEM set DTR OFF
> Sep 16 11:23:52.24: [ 9339]: STATE CHANGE: SENDING -> MODEMWAIT (timeout 5)
> Sep 16 11:23:52.24: [ 9339]: SESSION END


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