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[hylafax-users] Fax Receive error
- To: hylafax-users@xxxxxxxxxxx
- Subject: [hylafax-users] Fax Receive error
- From: glenc2004@xxxxxxxxxxx
- Date: Thu, 21 Jul 2005 17:51:36 +0000
Hello. I am receiving an error when one of my customers are sending a fax. The error I receive is "No answer (T.30 T1 timeout)". I don't know much about the sending fax machine but here is the log of the session: My Setup: Fedora Code #4 Hylafax 4.2.1 Lucent Modem --------------------------------------------------------------- Jul 21 10:11:33.73: [26359]: SESSION BEGIN 000000068 15105475061 Jul 21 10:11:33.73: [26359]: HylaFAX (tm) Version 4.2.1 Jul 21 10:11:33.73: [26359]: <-- [4:ATA\r] Jul 21 10:11:39.71: [26359]: --> [7:CONNECT] Jul 21 10:11:39.71: [26359]: ANSWER: FAX CONNECTION DEVICE '/dev/ttyLT0' Jul 21 10:11:39.71: [26359]: RECV FAX: begin Jul 21 10:11:39.71: [26359]: <-- data [32] Jul 21 10:11:39.71: [26359]: <-- data [2] Jul 21 10:11:39.73: [26359]: --> [7:CONNECT] Jul 21 10:11:39.73: [26359]: <-- data [23] Jul 21 10:11:39.73: [26359]: <-- data [2] Jul 21 10:11:39.75: [26359]: --> [7:CONNECT] Jul 21 10:11:39.75: [26359]: <-- data [10] Jul 21 10:11:39.75: [26359]: <-- data [2] Jul 21 10:11:41.88: [26359]: --> [2:OK] Jul 21 10:11:41.88: [26359]: <-- [9:AT+FRH=3\r] Jul 21 10:11:44.98: [26359]: --> [0:] Jul 21 10:11:44.98: [26359]: MODEM <Empty line> Jul 21 10:11:44.98: [26359]: <-- data [1] Jul 21 10:11:45.00: [26359]: --> [2:] Jul 21 10:11:45.00: [26359]: --> [2:OK] Jul 21 10:11:45.00: [26359]: DELAY 1500 ms Jul 21 10:11:46.50: [26359]: <-- [9:AT+FTH=3\r] Jul 21 10:11:47.37: [26359]: --> [7:CONNECT] Jul 21 10:11:47.37: [26359]: <-- data [32] Jul 21 10:11:47.37: [26359]: <-- data [2] Jul 21 10:11:47.39: [26359]: --> [7:CONNECT] Jul 21 10:11:47.39: [26359]: <-- data [23] Jul 21 10:11:47.39: [26359]: <-- data [2] Jul 21 10:11:47.41: [26359]: --> [7:CONNECT] Jul 21 10:11:47.41: [26359]: <-- data [10] Jul 21 10:11:47.41: [26359]: <-- data [2] Jul 21 10:11:49.53: [26359]: --> [2:OK] Jul 21 10:11:49.53: [26359]: <-- [9:AT+FRH=3\r] Jul 21 10:11:52.63: [26359]: --> [0:] Jul 21 10:11:52.63: [26359]: MODEM <Empty line> Jul 21 10:11:52.63: [26359]: <-- data [1] Jul 21 10:11:52.65: [26359]: --> [2:] Jul 21 10:11:52.65: [26359]: --> [2:OK] Jul 21 10:11:52.65: [26359]: DELAY 1500 ms Jul 21 10:11:54.15: [26359]: <-- [9:AT+FTH=3\r] Jul 21 10:11:55.03: [26359]: --> [7:CONNECT] Jul 21 10:11:55.03: [26359]: <-- data [32] Jul 21 10:11:55.03: [26359]: <-- data [2] Jul 21 10:11:55.05: [26359]: --> [7:CONNECT] Jul 21 10:11:55.05: [26359]: <-- data [23] Jul 21 10:11:55.05: [26359]: <-- data [2] Jul 21 10:11:55.07: [26359]: --> [7:CONNECT] Jul 21 10:11:55.07: [26359]: <-- data [10] Jul 21 10:11:55.07: [26359]: <-- data [2] Jul 21 10:11:57.21: [26359]: --> [2:OK] Jul 21 10:11:57.21: [26359]: <-- [9:AT+FRH=3\r] Jul 21 10:12:00.31: [26359]: --> [0:] Jul 21 10:12:00.31: [26359]: MODEM <Empty line> Jul 21 10:12:00.31: [26359]: <-- data [1] Jul 21 10:12:00.33: [26359]: --> [2:] Jul 21 10:12:00.33: [26359]: --> [2:OK] Jul 21 10:12:00.33: [26359]: DELAY 1500 ms Jul 21 10:12:01.83: [26359]: <-- [9:AT+FTH=3\r] Jul 21 10:12:02.71: [26359]: --> [7:CONNECT] Jul 21 10:12:02.71: [26359]: <-- data [32] Jul 21 10:12:02.71: [26359]: <-- data [2] Jul 21 10:12:02.73: [26359]: --> [7:CONNECT] Jul 21 10:12:02.73: [26359]: <-- data [23] Jul 21 10:12:02.73: [26359]: <-- data [2] Jul 21 10:12:02.75: [26359]: --> [7:CONNECT] Jul 21 10:12:02.75: [26359]: <-- data [10] Jul 21 10:12:02.75: [26359]: <-- data [2] Jul 21 10:12:04.89: [26359]: --> [2:OK] Jul 21 10:12:04.89: [26359]: <-- [9:AT+FRH=3\r] Jul 21 10:12:07.99: [26359]: --> [0:] Jul 21 10:12:07.99: [26359]: MODEM <Empty line> Jul 21 10:12:07.99: [26359]: <-- data [1] Jul 21 10:12:08.01: [26359]: --> [2:] Jul 21 10:12:08.01: [26359]: --> [2:OK] Jul 21 10:12:08.01: [26359]: DELAY 1500 ms Jul 21 10:12:09.50: [26359]: <-- [9:AT+FTH=3\r] Jul 21 10:12:10.38: [26359]: --> [7:CONNECT] Jul 21 10:12:10.38: [26359]: <-- data [32] Jul 21 10:12:10.38: [26359]: <-- data [2] Jul 21 10:12:10.40: [26359]: --> [7:CONNECT] Jul 21 10:12:10.40: [26359]: <-- data [23] Jul 21 10:12:10.40: [26359]: <-- data [2] Jul 21 10:12:10.42: [26359]: --> [7:CONNECT] Jul 21 10:12:10.42: [26359]: <-- data [10] Jul 21 10:12:10.42: [26359]: <-- data [2] Jul 21 10:12:12.56: [26359]: --> [2:OK] Jul 21 10:12:12.56: [26359]: <-- [9:AT+FRH=3\r] Jul 21 10:12:15.67: [26359]: --> [0:] Jul 21 10:12:15.67: [26359]: MODEM <Empty line> Jul 21 10:12:15.67: [26359]: <-- data [1] Jul 21 10:12:15.68: [26359]: --> [2:] Jul 21 10:12:15.68: [26359]: --> [2:OK] Jul 21 10:12:15.68: [26359]: DELAY 1500 ms Jul 21 10:12:17.18: [26359]: <-- [9:AT+FTH=3\r] Jul 21 10:12:18.06: [26359]: --> [7:CONNECT] Jul 21 10:12:18.06: [26359]: <-- data [32] Jul 21 10:12:18.06: [26359]: <-- data [2] Jul 21 10:12:18.08: [26359]: --> [7:CONNECT] Jul 21 10:12:18.08: [26359]: <-- data [23] Jul 21 10:12:18.08: [26359]: <-- data [2] Jul 21 10:12:18.10: [26359]: --> [7:CONNECT] Jul 21 10:12:18.10: [26359]: <-- data [10] Jul 21 10:12:18.10: [26359]: <-- data [2] Jul 21 10:12:20.24: [26359]: --> [2:OK] Jul 21 10:12:20.24: [26359]: <-- [9:AT+FRH=3\r] Jul 21 10:12:23.34: [26359]: --> [0:] Jul 21 10:12:23.34: [26359]: MODEM <Empty line> Jul 21 10:12:23.34: [26359]: <-- data [1] Jul 21 10:12:23.36: [26359]: --> [2:] Jul 21 10:12:23.36: [26359]: --> [2:OK] Jul 21 10:12:23.36: [26359]: RECV FAX: No answer (T.30 T1 timeout) Jul 21 10:12:23.36: [26359]: RECV FAX: end Jul 21 10:12:23.36: [26359]: SESSION END --------------------------------------------------------------- And this is the error report I got from the client: --------------------------------------------------------------- Fax report gives the date: Jul 21, Time: 11:17am, Type: Sent, Identification: 15105475061, Duration: 0:29, Pages: 0 and Result: Error 321* *A communication error occurred during the fax transmission. If you're sending, try again and/or call to make sure the recipient's fax machine is ready to receive faxes. If you're receiving, contact the initiator and ask them to send the document again. --------------------------------------------------------------- Any help would be appreciated. I found a few of these problems on the web but I have not found a solution to the problem. Thanks! glenc2004@xxxxxxxxxxx ____________________ HylaFAX(tm) Users Mailing List _______________________ To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi On UNIX: mail -s unsubscribe hylafax-users-request@xxxxxxxxxxx < /dev/null *To learn about commercial HylaFAX(tm) support, mail sales@xxxxxxxxx*
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