[hylafax-users] No dialtone with my new Rockforce modem.

[Mark Ratering <techsupport@xxxxxxxxxxxxxx>]

I have this Rockforce Duo+ all set up and i can minicom into it.  When i 
type ath1 and look at the asterisk console i can see that it came off 
hook.  When i hook it up to hylafax however, it says there is no dial 
tone.  When i look at the asterisk log, it says that it never came off 
hook.  Anyone have any idea why this would happen?

Here is a log of it failing:
Jun 29 13:07:25 mail FaxSend[7138]: MODEM set DTR OFF
Jun 29 13:07:25 mail FaxSend[7138]: DELAY 75 ms
Jun 29 13:07:25 mail FaxSend[7138]: MODEM set DTR ON
Jun 29 13:07:25 mail FaxSend[7138]: DELAY 2600 ms
Jun 29 13:07:28 mail FaxSend[7138]: MODEM set baud rate: 57600 baud, 
input flow RTS/CTS, output flow RTS/CTS
Jun 29 13:07:28 mail FaxSend[7138]: DELAY 10 ms
Jun 29 13:07:28 mail FaxSend[7138]: MODEM flush i/o
Jun 29 13:07:28 mail FaxSend[7138]: <-- [4:ATZ\r]
Jun 29 13:07:29 mail FaxSend[7138]: --> [2:OK]
Jun 29 13:07:29 mail FaxSend[7138]: DELAY 3000 ms
Jun 29 13:07:32 mail FaxSend[7138]: MODEM flush i/o
Jun 29 13:07:32 mail FaxSend[7138]: <-- [10:AT+VCID=1\r]
Jun 29 13:07:32 mail FaxSend[7138]: --> [9:AT+VCID=1]
Jun 29 13:07:32 mail FaxSend[7138]: --> [2:OK]
Jun 29 13:07:32 mail FaxSend[7138]: <-- [7:ATS0=0\r]
Jun 29 13:07:32 mail FaxSend[7138]: --> [6:ATS0=0]
Jun 29 13:07:32 mail FaxSend[7138]: --> [2:OK]
Jun 29 13:07:32 mail FaxSend[7138]: <-- [5:ATE0\r]
Jun 29 13:07:32 mail FaxSend[7138]: --> [4:ATE0]
Jun 29 13:07:32 mail FaxSend[7138]: --> [2:OK]
Jun 29 13:07:32 mail FaxSend[7138]: <-- [5:ATV1\r]
Jun 29 13:07:32 mail FaxSend[7138]: --> [2:OK]
Jun 29 13:07:32 mail FaxSend[7138]: <-- [5:ATQ0\r]
Jun 29 13:07:32 mail FaxSend[7138]: --> [2:OK]
Jun 29 13:07:32 mail FaxSend[7138]: <-- [7:ATS8=2\r]
Jun 29 13:07:33 mail FaxSend[7138]: --> [2:OK]
Jun 29 13:07:33 mail FaxSend[7138]: <-- [8:ATS7=60\r]
Jun 29 13:07:33 mail FaxSend[7138]: --> [2:OK]
Jun 29 13:07:33 mail FaxSend[7138]: <-- [12:AT+FCLASS=?\r]
Jun 29 13:07:33 mail FaxSend[7138]: --> [15:0,1,1.0,2,2.1,8]
Jun 29 13:07:33 mail FaxSend[7138]: --> [2:OK]
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports "Data"
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports "Class 1"
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports "Class 2"
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports "Class 1.0"
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports "Class 2.1"
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports "Voice"
Jun 29 13:07:33 mail FaxSend[7138]: <-- [14:AT+FCLASS=1.0\r]
Jun 29 13:07:33 mail FaxSend[7138]: --> [2:OK]
Jun 29 13:07:33 mail FaxSend[7138]: <-- [5:ATI3\r]
Jun 29 13:07:33 mail FaxSend[7138]: --> [71:Mainpine Venus V.92 
I03.04.02 (0026SD) Voice V2 V92cap 12ns RAM Mercury]
Jun 29 13:07:33 mail FaxSend[7138]: --> [2:OK]
Jun 29 13:07:33 mail FaxSend[7138]: MODEM: Mfr Mainpine Venus V.92 
I03.04.02 (0026SD) Voice V2 V92cap 12ns RAM Mercury
Jun 29 13:07:33 mail FaxSend[7138]: <-- [5:ATI0\r]
Jun 29 13:07:33 mail FaxSend[7138]: --> [71:Mainpine Venus V.92 
I03.04.02 (0026SD) Voice V2 V92cap 12ns RAM Mercury]
Jun 29 13:07:33 mail FaxSend[7138]: --> [2:OK]
Jun 29 13:07:33 mail FaxSend[7138]: MODEM: Model Mainpine Venus V.92 
I03.04.02 (0026SD) Voice V2 V92cap 12ns RAM Mercury
Jun 29 13:07:33 mail FaxSend[7138]: <-- [9:AT+FTM=?\r]
Jun 29 13:07:33 mail FaxSend[7138]: --> 
[41:3,24,48,72,73,74,96,97,98,121,122,145,146]
Jun 29 13:07:33 mail FaxSend[7138]: --> [2:OK]
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 3.85 line/mm
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 7.7 line/mm
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 15.4 line/mm
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports R16 x 15.4 line/mm
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 200 x 100 dpi
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 200 x 200 dpi
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 200 x 400 dpi
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 300 x 300 dpi
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 2400 bit/s
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 4800 bit/s
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 7200 bit/s
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 9600 bit/s
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 12000 bit/s
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 14400 bit/s
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 16800 bit/s
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 19200 bit/s
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 21600 bit/s
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 24000 bit/s
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 26400 bit/s
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 28800 bit/s
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 31200 bit/s
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 33600 bit/s
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports A4 page width (215 mm)
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports B4 page width (255 mm)
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports A3 page width (303 mm)
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports A4 page length (297 mm)
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports B4 page length (364 mm)
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports unlimited page length
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 1-D MH
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 2-D MR
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 2-D MMR
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports no ECM
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports T.30 Annex A, 64-byte ECM
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports T.30 Annex A, 
256-byte ECM
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 0 ms/scanline
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 5 ms/scanline
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 10 ms, 5 ms/scanline
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 10 ms/scanline
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 20 ms, 10 ms/scanline
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 20 ms/scanline
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 40 ms, 20 ms/scanline
Jun 29 13:07:33 mail FaxSend[7138]: MODEM Supports 40 ms/scanline
Jun 29 13:07:33 mail FaxSend[7138]: <-- [9:AT+FRM=?\r]
Jun 29 13:07:33 mail FaxSend[7138]: --> 
[41:3,24,48,72,73,74,96,97,98,121,122,145,146]
Jun 29 13:07:33 mail FaxSend[7138]: --> [2:OK]
Jun 29 13:07:33 mail FaxSend[7138]: MODEM MAINPINE VENUS V.92 I03.04.02 
(0026SD) VOICE V2 V92CAP 12NS RAM MERCURY Mainpine Venus V.92 I03.04.02 
(0026SD) Voice V2 V92cap 12ns RAM Mercury/
Jun 29 13:07:33 mail FaxSend[7138]: <-- [5:ATM0\r]
Jun 29 13:07:33 mail FaxSend[7138]: --> [2:OK]
Jun 29 13:07:33 mail FaxSend[7138]: STATE CHANGE: BASE -> RUNNING 
(timeout 30)
Jun 29 13:07:33 mail FaxSend[7138]: MODEM input buffering disabled
Jun 29 13:07:33 mail FaxSend[7138]: SEND FAX: JOB 18 DEST 711 COMMID 
000000033 DEVICE '/dev/ttyS3'
Jun 29 13:07:44 mail FaxSend[7138]: SEND FAILED: JOB 18 DEST 711 ERR No 
local dialtone


-Mark

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