[hylafax-users] error sending a document to a fax service

[steve_cn <steve@xxxxxxxxxxxxxxxx>]

HI,

I am running a test  of sending a PS document to a fax machine, this  
is currently working, and i have very few failures from my hylafax  
setup.
but when i send exactly the same document to a fax service in Hong  
Kong , Hylafax pukes on the job. ( i'm located in H.K so it's not a  
distance problem)

The service in hong Kong is accepting faxes from machines, just not  
my hylafax.

failed job


Jun 26 17:11:04.18: [11605]: SESSION BEGIN 000000298 085281482243
Jun 26 17:11:04.18: [11605]: HylaFAX (tm) Version 4.2.0
Jun 26 17:11:04.18: [11605]: SEND FAX: JOB 103 DEST 0-00-852-81482243  
COMMID 000000298 DEVICE '/dev/ttyS1'
Jun 26 17:11:04.18: [11605]: STATE CHANGE: RUNNING -> SENDING
Jun 26 17:11:04.18: [11605]: MODEM input buffering enabled
Jun 26 17:11:04.18: [11605]: Apply DialString rules to  
"0-00-852-81482243"
Jun 26 17:11:04.18: [11605]: --> match rule "[-         .]+", result  
now "000-852-81482243"
Jun 26 17:11:04.18: [11605]: --> match rule "[-         .]+", result  
now "000852-81482243"
Jun 26 17:11:04.18: [11605]: --> match rule "[-         .]+", result  
now "00085281482243"
Jun 26 17:11:04.18: [11605]: --> return result "00085281482243"
Jun 26 17:11:04.18: [11605]: <-- [12:AT+FCLASS=1\r]
Jun 26 17:11:04.29: [11605]: --> [2:OK]
Jun 26 17:11:04.29: [11605]: DIAL 00085281482243
Jun 26 17:11:04.29: [11605]: <-- [19:ATDT00085281482243\r]
Jun 26 17:11:21.85: [11605]: --> [7:CONNECT]
Jun 26 17:11:21.85: [11605]: MODEM input buffering disabled
Jun 26 17:11:23.20: [11605]: --> HDLC<25:FF C0 02 CC 2C 4C 4C 1C 2C  
8C 1C 04 04 04 04 04 04 04 04 04 04 04 04 E2 99>
Jun 26 17:11:23.21: [11605]: --> [2:OK]
Jun 26 17:11:23.21: [11605]: REMOTE CSI "81482243"
Jun 26 17:11:23.21: [11605]: <-- [9:AT+FRH=3\r]
Jun 26 17:11:23.22: [11605]: --> [7:CONNECT]
Jun 26 17:11:23.60: [11605]: --> HDLC<12:FF C8 01 00 76 1F 01 01 19  
00 AC 34>
Jun 26 17:11:23.61: [11605]: --> [2:OK]
Jun 26 17:11:23.61: [11605]: REMOTE best rate 14400 bit/s
Jun 26 17:11:23.61: [11605]: REMOTE max A4 page width (215 mm)
Jun 26 17:11:23.61: [11605]: REMOTE max unlimited page length
Jun 26 17:11:23.61: [11605]: REMOTE best vres 200 x 200 dpi
Jun 26 17:11:23.61: [11605]: REMOTE best format 1-D MH
Jun 26 17:11:23.61: [11605]: REMOTE best 0 ms/scanline
Jun 26 17:11:23.61: [11605]: USE 14400 bit/s
Jun 26 17:11:23.61: [11605]: USE 0 ms/scanline
Jun 26 17:11:23.61: [11605]: SEND file "docq/doc89.ps;00"
Jun 26 17:11:23.61: [11605]: USE A4 page width (215 mm)
Jun 26 17:11:23.61: [11605]: USE unlimited page length
Jun 26 17:11:23.61: [11605]: USE 3.85 line/mm
Jun 26 17:11:23.61: [11605]: USE 1-D MH
Jun 26 17:11:23.61: [11605]: SEND training at v.17 14400 bit/s
Jun 26 17:11:23.61: [11605]: <-- [9:AT+FTH=3\r]
Jun 26 17:11:23.66: [11605]: --> [7:CONNECT]
Jun 26 17:11:23.66: [11605]: <-- HDLC<23:FF C0 C2 04 82 74 8A 04 86  
76 96 16 C2 04 D6 4E 86 B6 F6 4E C6 96 B2>
Jun 26 17:11:23.66: [11605]: <-- data [23]
Jun 26 17:11:23.66: [11605]: <-- data [2]
Jun 26 17:11:25.44: [11605]: --> [7:CONNECT]
Jun 26 17:11:25.44: [11605]: <-- HDLC<6:FF C8 C1 00 44 1E>
Jun 26 17:11:25.44: [11605]: <-- data [6]
Jun 26 17:11:25.44: [11605]: <-- data [2]
Jun 26 17:11:25.88: [11605]: --> [2:OK]
Jun 26 17:11:25.88: [11605]: <-- [9:AT+FTS=7\r]
Jun 26 17:11:25.97: [11605]: --> [2:OK]
Jun 26 17:11:25.97: [11605]: <-- [11:AT+FTM=145\r]
Jun 26 17:11:26.00: [11605]: --> [7:CONNECT]
Jun 26 17:11:26.00: [11605]: <-- data [1024]
Jun 26 17:11:26.00: [11605]: <-- data [1024]
Jun 26 17:11:26.00: [11605]: <-- data [652]
Jun 26 17:11:26.00: [11605]: <-- data [2]
Jun 26 17:11:29.11: [11605]: --> [2:OK]
Jun 26 17:11:29.11: [11605]: <-- [9:AT+FRH=3\r]
Jun 26 17:11:29.91: [11605]: --> [7:CONNECT]
Jun 26 17:11:30.82: [11605]: --> HDLC<5:FF C8 21 57 BE>
Jun 26 17:11:30.83: [11605]: --> [2:OK]
Jun 26 17:11:30.83: [11605]: TRAINING succeeded
Jun 26 17:11:30.83: [11605]: DELAY 200 ms
Jun 26 17:11:31.03: [11605]: <-- [11:AT+FTM=146\r]
Jun 26 17:11:31.06: [11605]: --> [7:CONNECT]
Jun 26 17:11:31.06: [11605]: SEND begin page
Jun 26 17:11:31.06: [11605]: <-- data [1028]
Jun 26 17:11:31.06: [11605]: <-- data [1027]
Jun 26 17:11:31.06: [11605]: <-- data [1025]
Jun 26 17:11:31.06: [11605]: <-- data [1048]
Jun 26 17:11:33.06: [11605]: <-- data [1031]
Jun 26 17:11:33.06: [11605]: <-- data [1036]
Jun 26 17:11:33.06: [11605]: <-- data [1043]
Jun 26 17:11:33.06: [11605]: <-- data [1027]
Jun 26 17:11:35.06: [11605]: <-- data [1025]
Jun 26 17:11:35.06: [11605]: <-- data [546]
Jun 26 17:11:35.06: [11605]: SENT 9760 bytes of data
Jun 26 17:11:35.06: [11605]: SEND 1D RTC
Jun 26 17:11:35.06: [11605]: <-- data [29]
Jun 26 17:11:35.06: [11605]: <-- data [2]
Jun 26 17:11:35.06: [11605]: SEND end page
Jun 26 17:11:36.86: [11605]: --> [2:OK]
Jun 26 17:11:36.86: [11605]: <-- [9:AT+FTS=9\r]
Jun 26 17:11:36.97: [11605]: --> [2:OK]
Jun 26 17:11:36.97: [11605]: SEND send EOP (no more pages or documents)
Jun 26 17:11:36.97: [11605]: <-- [9:AT+FTH=3\r]
Jun 26 17:11:37.02: [11605]: --> [7:CONNECT]
Jun 26 17:11:37.02: [11605]: <-- HDLC<3:FF C8 F4>
Jun 26 17:11:37.02: [11605]: <-- data [3]
Jun 26 17:11:37.02: [11605]: <-- data [2]
Jun 26 17:11:38.33: [11605]: --> [2:OK]
Jun 26 17:11:38.33: [11605]: <-- [9:AT+FRH=3\r]
Jun 26 17:11:39.79: [11605]: --> [7:CONNECT]
Jun 26 17:11:42.34: [11605]: --> [2:10 03]
Jun 26 17:11:42.34: [11605]: --> [5:ERROR]
Jun 26 17:11:42.34: [11605]: MODEM Command error
Jun 26 17:11:42.34: [11605]: FCS error
Jun 26 17:11:42.34: [11605]: SEND send EOP (no more pages or documents)
Jun 26 17:11:42.34: [11605]: <-- [9:AT+FTH=3\r]
Jun 26 17:11:42.39: [11605]: --> [7:CONNECT]
Jun 26 17:11:42.39: [11605]: <-- HDLC<3:FF C8 F4>
Jun 26 17:11:42.39: [11605]: <-- data [3]
Jun 26 17:11:42.39: [11605]: <-- data [2]
Jun 26 17:11:43.71: [11605]: --> [2:OK]
Jun 26 17:11:43.71: [11605]: <-- [9:AT+FRH=3\r]
Jun 26 17:11:46.81: [11605]: --> [0:]
Jun 26 17:11:46.81: [11605]: MODEM <Empty line>
Jun 26 17:11:46.81: [11605]: MODEM TIMEOUT: waiting for v.21 carrier
Jun 26 17:11:46.81: [11605]: <-- data [1]
Jun 26 17:11:46.86: [11605]: --> [2:OK]
Jun 26 17:11:46.86: [11605]: SEND send EOP (no more pages or documents)
Jun 26 17:11:46.86: [11605]: <-- [9:AT+FTH=3\r]
Jun 26 17:11:46.91: [11605]: --> [7:CONNECT]
Jun 26 17:11:46.91: [11605]: <-- HDLC<3:FF C8 F4>
Jun 26 17:11:46.91: [11605]: <-- data [3]
Jun 26 17:11:46.91: [11605]: <-- data [2]
Jun 26 17:11:48.23: [11605]: --> [2:OK]
Jun 26 17:11:48.23: [11605]: --> [2:OK]
Jun 26 17:11:48.23: [11605]: <-- [9:AT+FRH=3\r]
Jun 26 17:11:51.33: [11605]: --> [0:]
Jun 26 17:11:51.33: [11605]: MODEM <Empty line>
Jun 26 17:11:51.33: [11605]: MODEM TIMEOUT: waiting for v.21 carrier
Jun 26 17:11:51.33: [11605]: <-- data [1]
Jun 26 17:11:51.38: [11605]: --> [2:OK]
Jun 26 17:11:51.38: [11605]: No response to EOP repeated 3 tries
Jun 26 17:11:51.38: [11605]: SEND: No response to EOP repeated 3  
tries; Giving up after 3 attempts to send same page "docq/doc89.ps; 
00", dirnum 0
Jun 26 17:11:51.38: [11605]: <-- [9:AT+FTH=3\r]
Jun 26 17:11:51.43: [11605]: --> [7:CONNECT]
Jun 26 17:11:51.43: [11605]: <-- HDLC<3:FF C8 DF>
Jun 26 17:11:51.43: [11605]: <-- data [3]
Jun 26 17:11:51.43: [11605]: <-- data [2]
Jun 26 17:11:52.75: [11605]: --> [2:OK]
Jun 26 17:11:52.75: [11605]: MODEM input buffering enabled
Jun 26 17:11:52.75: [11605]: <-- [5:ATH0\r]
Jun 26 17:11:54.29: [11605]: --> [2:OK]
Jun 26 17:11:54.29: [11605]: MODEM set DTR OFF
Jun 26 17:11:54.29: [11605]: STATE CHANGE: SENDING -> MODEMWAIT  
(timeout 5)
Jun 26 17:11:54.29: [11605]: SESSION END






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