Re: [hylafax-users] Intermittent problem with a Multitech MT5634Z PX-PCI

["Donald, Adam" <adam.donald@xxxxxxxxxxx>]

Steve

I tried one of our MT5634's this morning in minicom while it was in a
"stuck" state.

I identified the modem as being in a "stuck" state by dialing the modem's
direct line, and receiving ringback but the modem/faxgetty never picking up.

I went into minicom, where I could observe the port receiving "RING".
I exited minicom, resetting the modem in the process of the exit.  Without
doing anything else, I redialed the modem's direct line, and faxgetty
answered the call.


-----Original Message-----
From: hylafax-users-bounce@xxxxxxxxxxx
[mailto:hylafax-users-bounce@xxxxxxxxxxx] On Behalf Of Steve Tuckner
Sent: Thursday, April 07, 2005 11:20 AM
To: Hugo Kobayashi; hylafax-users@xxxxxxxxxxx
Subject: Re: [hylafax-users] Intermittent problem with a Multitech MT5634Z
PX-PCI

When it happens that the modem stops receiving rings, does it still not work
if you then run Minicom and dial in and see if the RING is displayed?

Steve Tuckner
Multi-Tech Systems

-----Original Message-----
From: hylafax-users-bounce@xxxxxxxxxxx
[mailto:hylafax-users-bounce@xxxxxxxxxxx]On Behalf Of Hugo Kobayashi
Sent: Thursday, April 07, 2005 11:04 AM
To: hylafax-users@xxxxxxxxxxx
Subject: Re: [hylafax-users] Intermittent problem with a Multitech
MT5634Z PX-PCI


Hi Donald,

Thanks for your response.

On Apr 6, 2005 12:18 PM, Donald, Adam <adam.donald@xxxxxxxxxxx> wrote:
>
> I have the same problem, except mine appears to only happen sometime over
> the weekend (once a week).
>
> I believe that it may be hylafax, because when this is occurring, I can go
> into minicom and see 'ring' appear when I call the fax number (yet hylafax
> never picks up).
>
> I have been using the following script to "bounce" my 2 ZPX modems every
> hour (only when they have the status of idle) with cron.

This is one of the things I'd like to avoid as it's just a workaround
and not a real solution. I'll do it only if there is nothing else I
can do, including changing the software.

Hugo

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