Re: [hylafax-users] EOP failures

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

On 2005.02.10 09:07 Tanel Kokk wrote:

> # try transmitting every page three times, continue
> # if 3rd try fails as well
> max-tries 3
> max-tries-continue y

I assume that "continue" means disconnect, redial, and transmit the 
next pages.  Does this actually help anything?  Do the next pages go 
through without any error?  I would worry about this kind of fax 
behavior because "no response to EOP" is indicative of a problem - and 
we don't know what it is - sometimes the receiver gets the page still.  
So if this error happened on every page of a 30-page fax then they 
would get 90 pages total faxed to them in 90 calls, taking up probably 
more than two hours of modem time.

The behavior that HylaFAX follows now (disconnecting and notifying the 
sender) allows the sender to contact the administrator for assistence 
before that kind of catastrophe happens.

If you repeatedly and reproducibly get no response to EOP errors when 
sending then there is a problem with the modem, with the modem 
configuration, or some other kind of problem that I do not believe 
should be ignored with such "workarounds".

> Is there similar workaround possible for hylafax?

No, there is no such configurable workaround.

> Hylafax-4.2.0
> modem:
> -----------------
> USRobotics Courier V.Everything Configuration Profile...

Hrmm... well, this says a lot.  When using a USR and you have problems 
blame the modem first.  And, as always, if you send a session log we 
can help you better.

Lee.

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