HylaFAX The world's most advanced open source fax server

[Date Prev][Date Next][Thread Prev][Thread Next] [Date Index] [Thread Index]

[hylafax-users] TimeOut T.30 T2



We have recently turned changed :
MaxConsecutiveBadLines:0 and PercentGoodLines: 0
, because about 10~15% of faxes were failing with
"T.30 T2 Time out" errors as well as "Unspecified Phase C error, including too much..."(s). Phase C appears to have disappeared (we need to use a different Photo-Viewer to view the Tiff's). However, the T.30's seem to have grown.


INFO:
Hylafax Version 4.1.8
Suse 9.1
Libfiff (not sure which version)
Modems (2)- separate lines Both 3-Com/USR FAX Modems using Class1 (not sure which exact model we have)
Open to suggestions for better modem(s) to use


Error Log and Modem Config (both configs are essentially identical) attached.

Curious, the 1st line of the session log has our area-code twice, THEN the phone#. Mean anything?



********** T-30 Error **********

Jan 28 09:02:04.21: [ 3874]: SESSION BEGIN 00002106 1###-###-###-####
   ##  Above line with the Fax # has AreaCode listed twice

Jan 28 09:02:04.21: [ 3874]: HylaFAX (tm) Version 4.1.8
Jan 28 09:02:04.21: [ 3874]: <-- [13:AT+FCLASS=1A\r]
Jan 28 09:02:09.49: [ 3874]: --> [7:CONNECT]
Jan 28 09:02:09.49: [ 3874]: ANSWER: FAX CONNECTION DEVICE '/dev/ttyS15' Jan 28 09:02:09.49: [ 3874]: sched policy=1, priority=1 Jan 28 09:02:09.49: [ 3874]: RECV FAX: begin Jan 28 09:02:09.49: [ 3874]: RECV FAX: CDPN Jan 28 09:02:09.49: [ 3874]: <-- data [23] Jan 28 09:02:09.49: [ 3874]: <-- data [2] Jan 28 09:02:09.50: [ 3874]: --> [7:CONNECT] Jan 28 09:02:09.50: [ 3874]: <-- data [10] Jan 28 09:02:09.50: [ 3874]: <-- data [2] Jan 28 09:02:11.47: [ 3874]: --> [2:OK] Jan 28 09:02:11.47: [ 3874]: <-- [9:AT+FRH=3\r] Jan 28 09:02:12.27: [ 3874]: --> [7:CONNECT] Jan 28 09:02:13.56: [ 3874]: --> [2:OK] Jan 28 09:02:13.56: [ 3874]: REMOTE wants 14400 bit/s Jan 28 09:02:13.56: [ 3874]: REMOTE wants page width 1728 pixels in 215 mm Jan 28 09:02:13.56: [ 3874]: REMOTE wants unlimited page length Jan 28 09:02:13.56: [ 3874]: REMOTE wants 7.7 line/mm Jan 28 09:02:13.56: [ 3874]: REMOTE wants 2-D MR Jan 28 09:02:13.56: [ 3874]: RECV training at v.17 14400 bit/s Jan 28 09:02:13.56: [ 3874]: <-- [11:AT+FRM=145\r] Jan 28 09:02:15.35: [ 3874]: --> [7:CONNECT] Jan 28 09:02:16.86: [ 3874]: RECV: TCF 2721 bytes, 1% non-zero, 2673 zero-run Jan 28 09:02:16.87: [ 3874]: --> [10:NO CARRIER] Jan 28 09:02:16.87: [ 3874]: DELAY 75 ms Jan 28 09:02:16.94: [ 3874]: TRAINING succeeded Jan 28 09:02:16.94: [ 3874]: <-- [9:AT+FTH=3\r] Jan 28 09:02:17.13: [ 3874]: --> [7:CONNECT] Jan 28 09:02:17.13: [ 3874]: <-- data [3] Jan 28 09:02:17.13: [ 3874]: <-- data [2] Jan 28 09:02:18.31: [ 3874]: --> [2:OK] Jan 28 09:02:18.31: [ 3874]: <-- [11:AT+FRM=146\r] Jan 28 09:02:19.48: [ 3874]: --> [7:CONNECT] Jan 28 09:02:19.48: [ 3874]: RECV: begin page Jan 28 09:02:28.48: [ 3874]: RECV: 16041 bytes of data, 2197 total lines Jan 28 09:02:28.48: [ 3874]: RECV: end page Jan 28 09:02:28.58: [ 3874]: --> [10:NO CARRIER] Jan 28 09:02:28.58: [ 3874]: <-- [9:AT+FRH=3\r] Jan 28 09:02:29.06: [ 3874]: --> [7:CONNECT] Jan 28 09:02:29.74: [ 3874]: --> [2:OK] Jan 28 09:02:29.74: [ 3874]: RECV recv MPS (more pages, same document) Jan 28 09:02:29.74: [ 3874]: <-- [9:AT+FRS=7\r] Jan 28 09:02:32.49: [ 3874]: --> [2:OK] Jan 28 09:02:32.49: [ 3874]: <-- [9:AT+FTH=3\r] Jan 28 09:02:32.68: [ 3874]: --> [7:CONNECT] Jan 28 09:02:32.68: [ 3874]: RECV send MCF (message confirmation) Jan 28 09:02:32.68: [ 3874]: RECV FAX (00002106): from <UNSPECIFIED>, page 1 in 0:16, INF, 7.7 line/mm, 2-D MR, 14400 bit /s Jan 28 09:02:32.68: [ 3874]: <-- data [3] Jan 28 09:02:32.68: [ 3874]: <-- data [2] Jan 28 09:02:33.86: [ 3874]: --> [2:OK] Jan 28 09:02:33.86: [ 3874]: <-- [11:AT+FRM=146\r] Jan 28 09:02:40.86: [ 3874]: <-- data [1] Jan 28 09:02:40.87: [ 3874]: --> [2:OK] Jan 28 09:02:40.87: [ 3874]: RECV FAX (00002106): recvq/fax02580.tif from <UNSPECIFIED>, route to <unspecified>, 1 pages in 0:31 Jan 28 09:02:40.87: [ 3874]: RECV FAX: T.30 T2 timeout, expected page not received Jan 28 09:02:40.87: [ 3874]: <-- [9:AT+FTH=3\r] Jan 28 09:02:40.90: [ 3874]: --> [7:CONNECT] Jan 28 09:02:40.90: [ 3874]: <-- data [3] Jan 28 09:02:40.90: [ 3874]: <-- data [2] Jan 28 09:02:42.07: [ 3874]: --> [2:OK] Jan 28 09:02:42.07: [ 3874]: RECV FAX (00002106): session with <UNSPECIFIED> terminated abnormally: T.30 T2 timeout, expe cted page not received Jan 28 09:02:42.07: [ 3874]: RECV FAX: bin/faxrcvd "recvq/fax02580.tif" "ttyS15" "00002106" "T.30 T2 timeout, expected pa ge not received" "" "" "" Jan 28 09:02:42.07: [ 3874]: sched policy=0, priority=0 Jan 28 09:03:07.88: [ 3874]: sched policy=1, priority=1 Jan 28 09:03:07.88: [ 3874]: RECV FAX: end Jan 28 09:03:07.88: [ 3874]: SESSION END
***** END *****







***** Modem Config **********


# $Id: usr-xon,v 1.9 2002/09/13 16:55:15 darren Exp $
#
# HylaFAX Facsimile Software
#
# Copyright (c) 1990-1996 Sam Leffler
# Copyright (c) 1991-1996 Silicon Graphics, Inc.
# HylaFAX is a trademark of Silicon Graphics, Inc.
#
# Permission to use, copy, modify, distribute, and sell this software and # its documentation for any purpose is hereby granted without fee, provided # that (i) the above copyright notices and this permission notice appear in # all copies of the software and related documentation, and (ii) the names of # Sam Leffler and Silicon Graphics may not be used in any advertising or # publicity relating to the software without the specific, prior written # permission of Sam Leffler and Silicon Graphics. # # THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, # EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY # WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. # # IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR # ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, # OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, # WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF # LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE # OF THIS SOFTWARE. #


#
# Configuration for using the Class 1 command interface with
# a USR Courier or Sportster modem and XON/XOFF flow control.
#
#
CountryCode:            1
AreaCode:               406
FAXNumber:              406-585-7576
LongDistancePrefix:     1
InternationalPrefix:    011
DialStringRules:        etc/dialrules
ServerTracing:          1
SessionTracing:         11
RecvFileMode:           0644
LogFileMode:            0644
DeviceMode:             0644
RingsBeforeAnswer:      2
SpeakerVolume:          off
GettyArgs:              "-h %l dx_%s"
LocalIdentifier:        FRONTLINE
ClocalAsRoot:           no
PriorityScheduling:     yes
TagLineFont:            etc/lutRS18.pcf
TagLineFormat:          "From %%l|%c|Page %%P of %%T"
MaxRecvPages:           150
#
#
## Quality Control OFF
#
PercentGoodLines:               0
MaxConsecutiveBadLines: 0

#
# Modem-related stuff: should reflect modem command interface
# and hardware connection/cabling (e.g. flow control).
#
ModemType: Class1 # use class 1 interface
ModemRate: 19200 # rate for DCE-DTE communication
ModemFlowControl: rtscts # hardware flow control
#
ModemSetupDTRCmd: ATS13=1&D2 # setup so DTR drop resets modem
ModemSetupDCDCmd: AT&C1 # setup so DCD reflects carrier (or not)
ModemNoFlowCmd: AT&H0&I0&R1 # setup modem for no flow control
ModemHardFlowCmd: AT&H1&I0&R2 # setup modem for hardware flow control
ModemSoftFlowCmd: AT&H2&I2&R1 # setup modem for software flow control
ModemResultCodesCmd: ATQ0X4 # enable result codes
#
ModemMfrQueryCmd: !USR
ModemModelQueryCmd: ATI3
ModemRevQueryCmd: ATI7 # XXX returns a multi-line result
#
# When AT+FCLASS=1 is issued the modem automatically switches
# to software flow control; these parameters let the fax software # reset flow control as needed after entering Class 1. #
Class1NFLOCmd: AT&H0&I0&R1 # setup modem for no flow control
Class1HFLOCmd: AT&H1&I0&R2 # setup modem for hardware flow control
Class1SFLOCmd: "" # modem does this automatically
#
# This should resolve "DIS/DTC received 3 times" errors:
#
Class1ResponseWaitCmd: AT+FRS=1 # wait after sending TCF for response
#
# The remainder of this configuration is included so that the
# modem "idles" in Class 0 while not sending or receiving facsimile. #
ModemSetupAACmd: AT+FCLASS=0 # leave modem idling in class 0
ModemAnswerCmd: AT+FCLASS=1A # answer in Class 1
#
# Disables the reporting of bad frames by the modem. This
# overcomes a firmware problem in the x2 and V90 Sportsters.
# It is not necessary for the Courier modem.
#
Class2NRCmd: AT+FNR=1,1,1,0


# $Id: usr-xon,v 1.9 2002/09/13 16:55:15 darren Exp $
#
# HylaFAX Facsimile Software
#
# Copyright (c) 1990-1996 Sam Leffler
# Copyright (c) 1991-1996 Silicon Graphics, Inc.
# HylaFAX is a trademark of Silicon Graphics, Inc.
#
# Permission to use, copy, modify, distribute, and sell this software and
# its documentation for any purpose is hereby granted without fee, provided
# that (i) the above copyright notices and this permission notice appear in
# all copies of the software and related documentation, and (ii) the names of
# Sam Leffler and Silicon Graphics may not be used in any advertising or
# publicity relating to the software without the specific, prior written
# permission of Sam Leffler and Silicon Graphics.
#
# THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND,
# EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY
# WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
#
# IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR
# ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND,
# OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS,
# WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF
# LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE
# OF THIS SOFTWARE.
#

#
# Configuration for using the Class 1 command interface with
# a USR Courier or Sportster modem and XON/XOFF flow control.
#
#
CountryCode:            1
AreaCode:               406
FAXNumber:              406-585-7576
LongDistancePrefix:     1
InternationalPrefix:    011
DialStringRules:        etc/dialrules
ServerTracing:          1
SessionTracing:         11
RecvFileMode:           0644
LogFileMode:            0644
DeviceMode:             0644
RingsBeforeAnswer:      2
SpeakerVolume:          off
GettyArgs:              "-h %l dx_%s"
LocalIdentifier:        FRONTLINE
ClocalAsRoot:           no
PriorityScheduling:     yes
TagLineFont:            etc/lutRS18.pcf
TagLineFormat:          "From %%l|%c|Page %%P of %%T"
MaxRecvPages:           150
#
#
## Quality Control OFF
#
PercentGoodLines:               0
MaxConsecutiveBadLines: 0

#
# Modem-related stuff: should reflect modem command interface
# and hardware connection/cabling (e.g. flow control).
#
ModemType:              Class1          # use class 1 interface
ModemRate:              19200           # rate for DCE-DTE communication
ModemFlowControl:       rtscts          # hardware flow control
#
ModemSetupDTRCmd:       ATS13=1&D2      # setup so DTR drop resets modem
ModemSetupDCDCmd:       AT&C1           # setup so DCD reflects carrier (or not)
ModemNoFlowCmd:         AT&H0&I0&R1     # setup modem for no flow control
ModemHardFlowCmd:       AT&H1&I0&R2     # setup modem for hardware flow control
ModemSoftFlowCmd:       AT&H2&I2&R1     # setup modem for software flow control
ModemResultCodesCmd:    ATQ0X4          # enable result codes
#
ModemMfrQueryCmd:       !USR
ModemModelQueryCmd:     ATI3
ModemRevQueryCmd:       ATI7            # XXX returns a multi-line result
#
# When AT+FCLASS=1 is issued the modem automatically switches
# to software flow control; these parameters let the fax software
# reset flow control as needed after entering Class 1.
#
Class1NFLOCmd:          AT&H0&I0&R1     # setup modem for no flow control
Class1HFLOCmd:          AT&H1&I0&R2     # setup modem for hardware flow control
Class1SFLOCmd:          ""              # modem does this automatically
#
# This should resolve "DIS/DTC received 3 times" errors:
#
Class1ResponseWaitCmd:  AT+FRS=1        # wait after sending TCF for response
#
# The remainder of this configuration is included so that the
# modem "idles" in Class 0 while not sending or receiving facsimile.
#
ModemSetupAACmd:        AT+FCLASS=0     # leave modem idling in class 0
ModemAnswerCmd:         AT+FCLASS=1A    # answer in Class 1
#
# Disables the reporting of bad frames by the modem.  This
# overcomes a firmware problem in the x2 and V90 Sportsters.
# It is not necessary for the Courier modem.
#
Class2NRCmd:    AT+FNR=1,1,1,0
Jan 28 09:02:04.21: [ 3874]: SESSION BEGIN 00002106 1###-###-###-####
	##  Above line with the Fax # has AreaCode listed twice
  
Jan 28 09:02:04.21: [ 3874]: HylaFAX (tm) Version 4.1.8
Jan 28 09:02:04.21: [ 3874]: <-- [13:AT+FCLASS=1A\r]
Jan 28 09:02:09.49: [ 3874]: --> [7:CONNECT]
Jan 28 09:02:09.49: [ 3874]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS15'
Jan 28 09:02:09.49: [ 3874]: sched policy=1, priority=1
Jan 28 09:02:09.49: [ 3874]: RECV FAX: begin
Jan 28 09:02:09.49: [ 3874]: RECV FAX: CDPN
Jan 28 09:02:09.49: [ 3874]: <-- data [23]
Jan 28 09:02:09.49: [ 3874]: <-- data [2]
Jan 28 09:02:09.50: [ 3874]: --> [7:CONNECT]
Jan 28 09:02:09.50: [ 3874]: <-- data [10]
Jan 28 09:02:09.50: [ 3874]: <-- data [2]
Jan 28 09:02:11.47: [ 3874]: --> [2:OK]
Jan 28 09:02:11.47: [ 3874]: <-- [9:AT+FRH=3\r]
Jan 28 09:02:12.27: [ 3874]: --> [7:CONNECT]
Jan 28 09:02:13.56: [ 3874]: --> [2:OK]
Jan 28 09:02:13.56: [ 3874]: REMOTE wants 14400 bit/s
Jan 28 09:02:13.56: [ 3874]: REMOTE wants page width 1728 pixels in 215 mm
Jan 28 09:02:13.56: [ 3874]: REMOTE wants unlimited page length
Jan 28 09:02:13.56: [ 3874]: REMOTE wants 7.7 line/mm
Jan 28 09:02:13.56: [ 3874]: REMOTE wants 2-D MR
Jan 28 09:02:13.56: [ 3874]: RECV training at v.17 14400 bit/s
Jan 28 09:02:13.56: [ 3874]: <-- [11:AT+FRM=145\r]
Jan 28 09:02:15.35: [ 3874]: --> [7:CONNECT]
Jan 28 09:02:16.86: [ 3874]: RECV: TCF 2721 bytes, 1% non-zero, 2673 zero-run
Jan 28 09:02:16.87: [ 3874]: --> [10:NO CARRIER]
Jan 28 09:02:16.87: [ 3874]: DELAY 75 ms
Jan 28 09:02:16.94: [ 3874]: TRAINING succeeded
Jan 28 09:02:16.94: [ 3874]: <-- [9:AT+FTH=3\r]
Jan 28 09:02:17.13: [ 3874]: --> [7:CONNECT]
Jan 28 09:02:17.13: [ 3874]: <-- data [3]
Jan 28 09:02:17.13: [ 3874]: <-- data [2]
Jan 28 09:02:18.31: [ 3874]: --> [2:OK]
Jan 28 09:02:18.31: [ 3874]: <-- [11:AT+FRM=146\r]
Jan 28 09:02:19.48: [ 3874]: --> [7:CONNECT]
Jan 28 09:02:19.48: [ 3874]: RECV: begin page
Jan 28 09:02:28.48: [ 3874]: RECV: 16041 bytes of data, 2197 total lines
Jan 28 09:02:28.48: [ 3874]: RECV: end page
Jan 28 09:02:28.58: [ 3874]: --> [10:NO CARRIER]
Jan 28 09:02:28.58: [ 3874]: <-- [9:AT+FRH=3\r]
Jan 28 09:02:29.06: [ 3874]: --> [7:CONNECT]
Jan 28 09:02:29.74: [ 3874]: --> [2:OK]
Jan 28 09:02:29.74: [ 3874]: RECV recv MPS (more pages, same document)
Jan 28 09:02:29.74: [ 3874]: <-- [9:AT+FRS=7\r]
Jan 28 09:02:32.49: [ 3874]: --> [2:OK]
Jan 28 09:02:32.49: [ 3874]: <-- [9:AT+FTH=3\r]
Jan 28 09:02:32.68: [ 3874]: --> [7:CONNECT]
Jan 28 09:02:32.68: [ 3874]: RECV send MCF (message confirmation)
Jan 28 09:02:32.68: [ 3874]: RECV FAX (00002106): from <UNSPECIFIED>, page 1 in 0:16, INF, 7.7 line/mm, 2-D MR, 14400 bit
/s
Jan 28 09:02:32.68: [ 3874]: <-- data [3]
Jan 28 09:02:32.68: [ 3874]: <-- data [2]
Jan 28 09:02:33.86: [ 3874]: --> [2:OK]
Jan 28 09:02:33.86: [ 3874]: <-- [11:AT+FRM=146\r]
Jan 28 09:02:40.86: [ 3874]: <-- data [1]
Jan 28 09:02:40.87: [ 3874]: --> [2:OK]
Jan 28 09:02:40.87: [ 3874]: RECV FAX (00002106): recvq/fax02580.tif from <UNSPECIFIED>, route to <unspecified>, 1 pages
in 0:31
Jan 28 09:02:40.87: [ 3874]: RECV FAX: T.30 T2 timeout, expected page not received
Jan 28 09:02:40.87: [ 3874]: <-- [9:AT+FTH=3\r]
Jan 28 09:02:40.90: [ 3874]: --> [7:CONNECT]
Jan 28 09:02:40.90: [ 3874]: <-- data [3]
Jan 28 09:02:40.90: [ 3874]: <-- data [2]
Jan 28 09:02:42.07: [ 3874]: --> [2:OK]
Jan 28 09:02:42.07: [ 3874]: RECV FAX (00002106): session with <UNSPECIFIED> terminated abnormally: T.30 T2 timeout, expe
cted page not received
Jan 28 09:02:42.07: [ 3874]: RECV FAX: bin/faxrcvd "recvq/fax02580.tif" "ttyS15" "00002106" "T.30 T2 timeout, expected pa
ge not received" "" "" ""
Jan 28 09:02:42.07: [ 3874]: sched policy=0, priority=0
Jan 28 09:03:07.88: [ 3874]: sched policy=1, priority=1
Jan 28 09:03:07.88: [ 3874]: RECV FAX: end
Jan 28 09:03:07.88: [ 3874]: SESSION END



Project hosted by iFAX Solutions