[hylafax-users] Some fax fails to receive

["Customer Care Alcotek" <customer@xxxxxxxxxx>]

Hi,
My Hylafax works bad. 60% of fax fails to receive. I have this settings:

[ probemodem ]

Serial port that modem is connected to []? ttyS0

Now we are going to probe the tty port.  This takes a few seconds,
so be patient.  Note that if you do not have the modem cabled to
the port, or the modem is turned off, this may hang (just go and
cable up the modem or turn it on, or whatever).

Probing for best speed to talk to modem: 38400 OK.

This looks like a Class 1 modem.

ATI0    RESULT = "OK"   RESPONSE = "TP560 Data/Fax/Voice 56K Modem"
ATI1    RESULT = "OK"   RESPONSE = "External Controller Ver3.00,
CheckSum=8B1B"
ATI2    RESULT = "OK"   RESPONSE = "TEST OK!"
ATI3    RESULT = "OK"   RESPONSE = "TP560 Data/Fax/Voice 56K Modem"
ATI4    RESULT = "OK"   RESPONSE = "DSP Ver3.00 CheckSum=88D2"
ATI5    RESULT = "OK"   RESPONSE = "UK"
ATI6    RESULT = "OK"   RESPONSE = "0"
ATI7    RESULT = "OK"   RESPONSE = "Controller Ver3.00 Date:Aug 30 19:00
2001"
ATI8    RESULT = "OK"   RESPONSE = "DSP Ver3.00 Date:Aug 30 12:17 2001"
ATI9    RESULT = "OK"   RESPONSE = "Software Speakerphone"

Class 1 stuff...

AT+FCLASS=?     RESULT = "OK"   RESPONSE = "0,1,8"
AT+FCLASS?      RESULT = "OK"   RESPONSE = "1"
AT+FCLASS=0     RESULT = "OK"   RESPONSE = "OK"
AT+FCLASS=1     RESULT = "OK"   RESPONSE = "OK"
AT+FCLASS?      RESULT = "OK"   RESPONSE = "1"
AT+FJUNK=?      RESULT = "ERROR"        RESPONSE = "ERROR"
AT+FJUNK?       RESULT = "ERROR"        RESPONSE = "ERROR"
AT+FAA=?        RESULT = "ERROR"        RESPONSE = "ERROR"
AT+FAA? RESULT = "ERROR"        RESPONSE = "ERROR"
AT+FAE=?        RESULT = "ERROR"        RESPONSE = "ERROR"
AT+FAE? RESULT = "ERROR"        RESPONSE = "ERROR"
AT+FTH=?        RESULT = "OK"   RESPONSE = "3"
AT+FRH=?        RESULT = "OK"   RESPONSE = "3"
AT+FTM=?        RESULT = "OK"   RESPONSE =
"24,48,72,73,74,96,97,98,121,122,145,146"
AT+FRM=?        RESULT = "OK"   RESPONSE =
"24,48,72,73,74,96,97,98,121,122,145,146"
AT+FTS=?        RESULT = "ERROR"        RESPONSE = "ERROR"
AT+FRS=?        RESULT = "ERROR"        RESPONSE = "ERROR"

[ config.ttys0 ]
# $Id: topic,v 1.4 2003/07/25 16:23:26 lhoward Exp $
#
# prototype config for Topic modems and other similarly broken firmwares
#

#
CountryCode:            39
AreaCode:               2
FAXNumber:              +39.xxx.xxx.xx.xx
LongDistancePrefix:     5
InternationalPrefix:    011
DialStringRules:        etc/dialrules
ServerTracing:          1
SessionTracing:         11
RecvFileMode:           0644
LogFileMode:            0600
DeviceMode:             0600
RingsBeforeAnswer:      1
SpeakerVolume:          on
GettyArgs:              "-h %l dx_%s"
LocalIdentifier:        "NothingSetup"
TagLineFont:            etc/lutRS18.pcf
TagLineFormat:          "From %%l|%c|Page %%P of %%T"
PercentGoodLines:       90
MaxRecvPages:           10
#IdleTimeout            90
#

ModemType:              Class1          # use this to supply a hint

# as of v1.20, +FTS is not supported, which will cause "Stop and wait"
# failures unless we use software pauses instead...

Class1PPMWaitCmd:       "<delay\0727>"  # \072 == :  to avoid awk problem
Class1TCFWaitCmd:       "<delay\0727>"
Class1EOPWaitCmd:       "<delay\0729>"
Class1SwitchingCmd:     "<delay\0727>"  # assumption: +FRS not supported



Would appreciate any help.

Ciro La Ferrara


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