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Re: [hylafax-users] widht problem on received fax



Am 2004.10.18 13:59 schrieb(en) Michele Petrazzo:
I have hylafax on a mdk 10.0. It's all ok, but when I receive the fax from fax-machine that aren't another hylafax server, my file's length is 1180 pixel and width's is 1728, so the image are crushed, short. faxinfo say me the the Page are "ISO A4". What can I do to have normal A4 fax? (length 1728 and width 2290)

Hello Michele,


I think ISO A4 is normal A4. (In Germany it used to be DIN A4 which is a national standard while ISO is the corresponding international standard.)

Maybe it's sinply a fax which was sent using low resolution (196dpi horizontal and 98dpi vertical) and your viewer does not know how to display it properly.

Which programs do you use to convert and/or display your received fax files?


Bodo


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