[hylafax-users] Many bad fax are received

[João Sérgio Caciola <ti.gerencia@xxxxxxxxxxxxx>]

Hy

 

 

    My fax server is:

 

            PC - Pentium IV Intel 1.7 GHz

            1.5 Gbytes RAM Memory

            3 x 120 Gbytes Hard disk in Raid 5

            Multserial Naxox 8 port RS-232

            Linux RedHat 9

            Hylafax v 4.1.8-1rh9

            10 external modensTrellis model: VM56SV

 

    The problem is many "facsimile not received" the message with:

 

            An attempt to receive facsimile on ttyS7 failed because:

   

    ---- Transcript of session follows ----

Sep 16 11:18:35.98: [ 1092]: SESSION BEGIN 000162476 5501134432366
Sep 16 11:18:35.98: [ 1092]: HylaFAX (tm) Version 4.1.8
Sep 16 11:18:35.98: [ 1092]: <-- [4:ATA\r]
Sep 16 11:18:42.07: [ 1092]: --> [7:CONNECT]
Sep 16 11:18:42.07: [ 1092]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS7'
Sep 16 11:18:42.07: [ 1092]: RECV FAX: begin
Sep 16 11:18:43.75: [ 1092]: --> [7:CONNECT]
Sep 16 11:18:44.28: [ 1092]: --> [2:OK]
Sep 16 11:18:44.28: [ 1092]: <-- [9:AT+FRH=3\r]
Sep 16 11:18:47.38: [ 1092]: --> [0:]
Sep 16 11:18:47.38: [ 1092]: MODEM <Empty line>
Sep 16 11:18:47.44: [ 1092]: --> [2:OK]
Sep 16 11:18:47.44: [ 1092]: DELAY 1500 ms
Sep 16 11:18:48.94: [ 1092]: <-- [9:AT+FTH=3\r]
Sep 16 11:18:48.98: [ 1092]: --> [7:CONNECT]
Sep 16 11:18:50.77: [ 1092]: --> [7:CONNECT]
Sep 16 11:18:51.29: [ 1092]: --> [2:OK]
Sep 16 11:18:51.29: [ 1092]: <-- [9:AT+FRH=3\r]
Sep 16 11:18:52.13: [ 1092]: --> [7:CONNECT]
Sep 16 11:18:53.64: [ 1092]: --> [2:OK]
Sep 16 11:18:53.64: [ 1092]: REMOTE TSI "041 264 6708"
Sep 16 11:18:53.64: [ 1092]: <-- [9:AT+FRH=3\r]
Sep 16 11:18:53.66: [ 1092]: --> [7:CONNECT]
Sep 16 11:18:53.98: [ 1092]: --> [2:OK]
Sep 16 11:18:53.98: [ 1092]: REMOTE wants 9600 bit/s
Sep 16 11:18:53.98: [ 1092]: REMOTE wants page width 1728 pixels in 215 mm
Sep 16 11:18:53.98: [ 1092]: REMOTE wants unlimited page length
Sep 16 11:18:53.98: [ 1092]: REMOTE wants 3.85 line/mm
Sep 16 11:18:53.98: [ 1092]: REMOTE wants 2-D MR
Sep 16 11:18:53.98: [ 1092]: RECV training at v.29 9600 bit/s
Sep 16 11:18:53.98: [ 1092]: <-- [10:AT+FRM=96\r]
Sep 16 11:18:54.61: [ 1092]: --> [7:CONNECT]
Sep 16 11:18:56.10: [ 1092]: RECV: TCF 1851 bytes, 2% non-zero, 1801 zero-run
Sep 16 11:18:56.10: [ 1092]: --> [10:NO CARRIER]
Sep 16 11:18:56.10: [ 1092]: DELAY 75 ms
Sep 16 11:18:56.18: [ 1092]: TRAINING succeeded
Sep 16 11:18:56.18: [ 1092]: <-- [9:AT+FTH=3\r]
Sep 16 11:18:56.22: [ 1092]: --> [7:CONNECT]
Sep 16 11:18:57.51: [ 1092]: --> [2:OK]
Sep 16 11:18:57.51: [ 1092]: <-- [10:AT+FRM=96\r]
Sep 16 11:18:58.21: [ 1092]: --> [7:CONNECT]
Sep 16 11:18:58.21: [ 1092]: RECV: begin page
Sep 16 11:20:18.87: [ 1092]: RECV: 890 total lines, 0 bad lines, 0 consecutive bad lines
Sep 16 11:20:18.87: [ 1092]: RECV: end page
Sep 16 11:20:18.87: [ 1092]: --> [10:NO CARRIER]
Sep 16 11:20:18.87: [ 1092]: <-- [9:AT+FRH=3\r]
Sep 16 11:20:19.24: [ 1092]: --> [7:CONNECT]
Sep 16 11:20:20.16: [ 1092]: --> [2:OK]
Sep 16 11:20:20.16: [ 1092]: RECV recv EOP (no more pages or documents)
Sep 16 11:20:20.16: [ 1092]: <-- [9:AT+FRS=7\r]
Sep 16 11:20:20.28: [ 1092]: --> [2:OK]
Sep 16 11:20:20.28: [ 1092]: <-- [9:AT+FTH=3\r]
Sep 16 11:20:20.32: [ 1092]: --> [7:CONNECT]
Sep 16 11:20:21.62: [ 1092]: --> [2:OK]
Sep 16 11:20:21.62: [ 1092]: RECV send MCF (message confirmation)
Sep 16 11:20:21.62: [ 1092]: RECV FAX (000162476): from 041 264 6708, page 1 in 1:25, INF, 3.85 line/mm, 2-D MR, 9600 bit/s
Sep 16 11:20:21.62: [ 1092]: RECV FAX (000162476): recvq/fax000162270.tif from 041 264 6708, route to <unspecified>, 1 pages in 1:39
Sep 16 11:20:21.63: [ 1092]: <-- [9:AT+FRH=3\r]
Sep 16 11:20:22.43: [ 1092]: --> [7:CONNECT]
Sep 16 11:20:23.41: [ 1092]: --> [2:OK]
Sep 16 11:20:23.41: [ 1092]: RECV FAX: bin/faxrcvd "recvq/fax000162270.tif" "ttyS7" "000162476" "" "" ""          

 

 

    The configuration is:

 

       

# $Id: class1.0,v 1.1 2002/05/23 21:32:18 darren Exp $

#

# HylaFAX Facsimile Software

#

# Copyright (c) 1990-1996 Sam Leffler

# Copyright (c) 1991-1996 Silicon Graphics, Inc.

# HylaFAX is a trademark of Silicon Graphics, Inc.

#

# Permission to use, copy, modify, distribute, and sell this software and

# its documentation for any purpose is hereby granted without fee, provided

# that (i) the above copyright notices and this permission notice appear in

# all copies of the software and related documentation, and (ii) the names of

# Sam Leffler and Silicon Graphics may not be used in any advertising or

# publicity relating to the software without the specific, prior written

# permission of Sam Leffler and Silicon Graphics.

#

# THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND,

# EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY

# WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

#

# IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR

# ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND,

# OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS,

# WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF

# LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE

# OF THIS SOFTWARE.

#

#

# Generic Class 1.0 modem configuration.

#

# EDIT THIS CONFIGURATION TO REFLECT YOUR SETUP

#

CountryCode: 55

AreaCode: 11

FAXNumber: "+55.011.3443.2366"

LongDistancePrefix: 0

InternationalPrefix: 0

DialStringRules: etc/dialrules

ServerTracing: 11

SessionTracing: 11

RecvFileMode: 0600

LogFileMode: 0600

DeviceMode: 0600

RingsBeforeAnswer: 1

SpeakerVolume: off

GettyArgs: "-h %l dx_%s"

LocalIdentifier: "Buonny Gerenciamento de Riscos Ltda."

TagLineFont: etc/lutRS18.pcf

TagLineFormat: "From %%l|%c|Page %%P of %%T"

PercentGoodLines: 70

MaxConsecutiveBadLines: 30

MaxRecvPages: 25

#

#

# Modem-related stuff: should reflect modem command interface

# and hardware connection/cabling (e.g. flow control).

#

# We use "ModemType: Class1" with "Class1Cmd: AT+FCLASS=1.0" for now

#

ModemType: Class1 # use this to supply a hint

#ModemRate: 19200 # rate for DCE-DTE communication

#ModemFlowControl: xonxoff # XON/XOFF flow control assumed

#

#ModemSetupDTRCmd: AT&D2 # setup so DTR drop resets modem

#ModemSetupDCDCmd: AT&C1 # setup so DCD follows carrier

#GettyArgs: "-h %l dx_%s" # modem must auto-detect fax/data

#

# We can append the "@" symbol to the dial string so that

# the modem will wait 5 seconds before attempting to connect

# and return result codes that distinguish between no carrier

# and no answer. This makes it possible to avoid problems with

# repeatedly dialing a number that doesn't have a fax machine

# (kudos to Stuart Lynne for this trick.)

#

# NB: If you need to prefix phone numbers to get through a PBX,

# put it in the ModemDialCmd; e.g. "DT9%s@".

#

#ModemDialCmd: ATDT%s # T for tone dialing

#

# Other possible configuration stuff. The default strings are

# shown below. Only those that are different from the defaults

# need to be included in the configuration file.

#

#ModemResetCmds: "" # stuff to do when modem is reset

#ModemAnswerCmd: ATA # use this to answer phone

#ModemNoFlowCmd: AT&K # disable flow control cmd

#ModemHardFlowCmd: AT&K3 # hardware flow control cmd

#ModemSoftFlowCmd: AT&K4 # software flow control cmd

#ModemNoAutoAnswerCmd: ATS0=0 # disable auto-answer

#

# Set modem speaker volume commands: OFF QUIET LOW MEDIUM HIGH.

# Note that we both turn the speaker on/off and set volume.

#

#ModemSetVolumeCmd: "ATM0 ATL0M1 ATL1M1 ATL2M1 ATL3M1"

#ModemEchoOffCmd: ATE0 # disable command echo

#ModemVerboseResultsCmd: ATV1 # enable verbose command results

#ModemResultCodesCmd: ATQ0 # enable result codes

#ModemOnHookCmd: ATH0 # place phone on hook (hangup)

#ModemSoftResetCmd: ATZ # do soft reset of modem

#ModemSoftResetCmdDelay: 3000 # pause after soft reset

#ModemWaitTimeCmd: ATS7=60 # wait 60 seconds for carrier

#ModemCommaPauseTimeCmd: ATS8=2 # comma pause time is 2 seconds

#ModemRecvFillOrder: LSB2MSB # bit order of received facsimile

#ModemSendFillOrder: LSB2MSB # bit order modem expects for transmit

#

Class1Cmd: AT+FCLASS=1.0 # command to enter class 1.0

Class1PPMWaitCmd: AT+FTS=7 # command to stop and wait before PPM

Class1TCFWaitCmd: AT+FTS=7 # command to stop and wait before TCF

Class1EOPWaitCmd: AT+FTS=9 # command to stop and wait before EOP

Class1TCFResponseDelay: 75 # 75ms delay between recv TCF & response

Class1SendMsgDelay: 75 # 75ms delay after training

Class1SwitchingDelay: 75 # 150ms delay in switching transmission direction

Class1TrainingRecovery: 1500 # 1.5sec delay after training failure

Class1RecvAbortOK: 200 # wait 200ms for abort response

Class1FrameOverhead: 4 # 4 byte overhead in recvd HDLC frames

Class1RecvIdentTimer: 40000 # 35+5secs waiting for ident frames

Class1TCFMaxNonZero: 10 # max 10% of data may be non-zero

Class1TCFMinRun: 1000 # min run is 2/3rds of TCF duration

 

   

    Do you now how to fix this problem?

   

     

 

Thank´s

 

Tecnologia da Informação
João Sergio Caciola
Gerente de TI
(11) 3443-2535
(11) 2175-2535
ti.gerencia@xxxxxxxxxxxxx

--

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