[hylafax-users] Receive T.30 T2 timeout

["Eric \"Shubes\"" <plug@xxxxxxxxxx>]

I endeavored today to change my RedHat9 server to begin receiving calls 
in addition to sending. First I upgraded hylafax from 4.1.8 to 4.2.0. No 
sweat. Then I added faxgetty to my inittab (previously was using 
faxmodem), ran faxaddmodem, and faxsetup. Everything looked peachy. 
Outgoing faxes work as before. I added a line to faxrecv to print 
incoming faxes, and set FaxDispatch to send a pdf version to email. Then 
I started testing incoming faxes.

I tested numerous times sending from a Pitney Bowes 9720 machine next 
door. I consistently get the
Sep 14 17:42:48.90: [22544]: --> [8:+FHNG:73]
Sep 14 17:42:48.90: [22544]: REMOTE HANGUP: T.30 T2 timeout, expected 
page not received (code 73)
error in the comm log (below). During the testing, I did receive a 
(non-test!) fax from another machine I know nothing about, and it 
printed just fine, and sent an email as expected (pdf formatting wasn't 
right, but first things first).

I searched through the site and user list archives for a solution. I 
found Q332 in the FAQs and thought I'd found a solution, only to find 
out that I'd already applied that fix. So, I'm posting it anew. (Help, 
oh Lee one!)

The faxmodem is a Multitech, ATI commands show:
ati0-->247
ati1-->0316A
ati2-->MT2834ZDX
ats38?-->035

The etc/config.ttyS0 is:
# $Id: mt-1432,v 1.3 2003/01/15 00:02:57 tim Exp $
#
# HylaFAX Facsimile Software
#
# Copyright (c) 1990-1996 Sam Leffler
# Copyright (c) 1991-1996 Silicon Graphics, Inc.
# HylaFAX is a trademark of Silicon Graphics, Inc.
#
# Permission to use, copy, modify, distribute, and sell this software and
# its documentation for any purpose is hereby granted without fee, provided
# that (i) the above copyright notices and this permission notice appear in
# all copies of the software and related documentation, and (ii) the 
names of
# Sam Leffler and Silicon Graphics may not be used in any advertising or
# publicity relating to the software without the specific, prior written
# permission of Sam Leffler and Silicon Graphics.
#
# THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND,
# EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY
# WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
#
# IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR
# ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND,
# OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS,
# WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF
# LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE
# OF THIS SOFTWARE.
#
#
# Configuration for a Multi-Tech MT1432, MT224BA, and MT1932ZDX modems.
#
# MT1432	firmware rev 0307 I or newer
# MT132BG	rev 0109A
# MT1932ZDX	rev 0109H
# MT2834ZDX	rev 0316A or newer
# MT2834ZDXb	rev 0317G or newer
#
# Note that MT1432 modems come in several varieties:
#
# MT1432BA	uses Rockwell data pump
# MT1432BA/A	uses AT&T data pump
# MT1432BG	MT1432BA tweaked for German FCC
# MT1432MK	(for UK?)
#
# The modem has been tried with both XON/XOFF and RTS/CTS flow
# control; this configuration is for hardware flow control.
#
#
CountryCode:		1
AreaCode:		480
FAXNumber:		+1.480.966.9280
LongDistancePrefix:	1
InternationalPrefix:	011
DialStringRules:	etc/dialrules
ServerTracing:		1
SessionTracing:		11
RecvFileMode:		0644
LogFileMode:		0644
DeviceMode:		0666
RingsBeforeAnswer:	1
SpeakerVolume:		off
GettyArgs:		"-h %l dx_%s"
LocalIdentifier:	"Genesis General Contracting (server)"
LogFacility:		syslogd
TagLineFont:		etc/lutRS18.pcf
TagLineFormat:		"From %%l|%c|Page %%P of %%T"
MaxRecvPages:		25
#
#
# Modem-related stuff: should reflect modem command interface
# and hardware connection/cabling (e.g. flow control).
#
ModemType:		Class2		# use class 2 interface
ModemRate:		38400		# lock rate for DCE-DTE communication
ModemFlowControl:	rtscts		# default
#
ModemHardFlowCmd:	AT&E4		# hardware flow control
ModemSoftFlowCmd:	AT&E5		# software flow control
ModemSetupDTRCmd:	AT&D3		# setup so DTR drop resets modem
ModemSetupDCDCmd:	AT&C1		# setup so DCD reflects carrier (or not)
# The MT2834ZDX (and other newer models) may be more robust with this.
ModemSetupDCDCmd:	AT&C4		# setup so DCD resets modem on
#					# carrier drop
#
ModemSetupAACmd:	AT+FAA=1	# enable adaptive-answer in class 2
#
# NB: some models get confused by @ in ModemDialCmd
# NB: the @ causes some multifunction fax units to not go into fax mode.
#
ModemDialCmd:		ATDT%s		# T for tone dialing
#
Class2RecvDataTrigger:	"\022"		# character sent to modem to start recv
#
# The MT2834ZDX (and other newer models) can take advantage of these.
Class2APQueryCmd:	AT		# AT+FAP=? not supported on this modem
Class2NFLOCmd:		AT+FLO=0	# Class 2: no flow control
Class2SFLOCmd:		AT+FLO=1	# Class 2: software flow control
Class2HFLOCmd:		AT+FLO=2	# Class 2: hardware flow control
Class2XmitWaitForXON:	no
#

The corresponding etc/log/c000000119 is: (actual phone numbers x'd out)
Sep 14 17:42:24.58: [22544]: SESSION BEGIN 000000119 1xxxxxx9280
Sep 14 17:42:24.58: [22544]: HylaFAX (tm) Version 4.2.0
Sep 14 17:42:24.58: [22544]: <-- [4:ATA\r]
Sep 14 17:42:32.85: [22544]: --> [5:+FCON]
Sep 14 17:42:32.85: [22544]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS0'
Sep 14 17:42:32.85: [22544]: RECV FAX: begin
Sep 14 17:42:38.52: [22544]: --> [28:+FTSI:"        xxx xxx 0222"]
Sep 14 17:42:38.52: [22544]: REMOTE TSI "xxx xxx 0222"
Sep 14 17:42:38.52: [22544]: --> [21:+FDCS:0,5,0,2,1,0,0,1]
Sep 14 17:42:38.52: [22544]: REMOTE wants 14400 bit/s
Sep 14 17:42:38.52: [22544]: REMOTE wants A4 page width (215 mm)
Sep 14 17:42:38.52: [22544]: REMOTE wants unlimited page length
Sep 14 17:42:38.52: [22544]: REMOTE wants 3.85 line/mm
Sep 14 17:42:38.52: [22544]: REMOTE wants 2-D MR
Sep 14 17:42:38.52: [22544]: --> [2:OK]
Sep 14 17:42:38.52: [22544]: <-- [7:AT+FDR\r]
Sep 14 17:42:39.97: [22544]: --> [5:+FCFR]
Sep 14 17:42:39.97: [22544]: --> [28:+FTSI:"        xxx xxx 0222"]
Sep 14 17:42:39.97: [22544]: REMOTE TSI "xxx xxx 0222"
Sep 14 17:42:39.97: [22544]: --> [21:+FDCS:0,5,0,2,1,0,0,1]
Sep 14 17:42:39.97: [22544]: REMOTE wants 14400 bit/s
Sep 14 17:42:39.97: [22544]: REMOTE wants A4 page width (215 mm)
Sep 14 17:42:39.97: [22544]: REMOTE wants unlimited page length
Sep 14 17:42:39.97: [22544]: REMOTE wants 3.85 line/mm
Sep 14 17:42:39.97: [22544]: REMOTE wants 2-D MR
Sep 14 17:42:48.90: [22544]: --> [8:+FHNG:73]
Sep 14 17:42:48.90: [22544]: REMOTE HANGUP: T.30 T2 timeout, expected 
page not received (code 73)
Sep 14 17:42:48.90: [22544]: RECV FAX (000000119): 
recvq/fax000000026.tif from xxx xxx 0222, route to <unspecified>, 0 
pages in 0:16
Sep 14 17:42:48.90: [22544]: RECV FAX: T.30 T2 timeout, expected page 
not received
Sep 14 17:42:48.90: [22544]: RECV FAX (000000119): session with xxx xxx 
0222 terminated abnormally: T.30 T2 timeout, expected page not received
Sep 14 17:42:48.90: [22544]: RECV FAX: bin/faxrcvd 
"recvq/fax000000026.tif" "ttyS0" "000000119" "T.30 T2 timeout, expected 
page not received" "" ""
Sep 14 17:42:48.90: [22544]: RECV FAX: end
Sep 14 17:42:48.90: [22544]: SESSION END

Do I need to get a different fax modem if I'm going to get incoming 
faxes working as well as outgoing does?

Thanks in advance!

--
-Eric 'shubes'
"There is no such thing as the People;
 it is a collectivist myth.
 There are only individual citizens
 with individual wills
 and individual purposes."
-William E. Simon (1927-2000),
    Secretary of the Treasury (1974-1977)
 "A Time For Truth" (1978), pg. 237

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