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Tracy, Not dead, we're just busy with annual support contract holders and ongoing engagements - I'm afraid per-incident support work is the low item on the totem pole and call-backs can occasionally take a day or two, especially when it's over a weekend ;-) I apologize for the delay - someone will call you today. In addition to iFAX Solutions, there's also many people who inhabit the list here who would be more than willing to work with you for a fee, ... a few $$ goes a long way in most open source communities and I suspect you've already been contacted by several interested parties ;-) -Darren -- Darren Nickerson Senior Sales & Support Engineer iFax Solutions, Inc. www.ifax.com darren.nickerson@xxxxxxxx +1.215.438.4638 x8106 +1.215.243.8335 (fax) ____________________ HylaFAX(tm) Users Mailing List _______________________ To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi On UNIX: mail -s unsubscribe hylafax-users-request@xxxxxxxxxxx < /dev/null *To learn about commercial HylaFAX(tm) support, mail sales@xxxxxxxxx*