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[hylafax-users] Trouble receiving faxes
- To: hylafax-users@xxxxxxxxxxx
- Subject: [hylafax-users] Trouble receiving faxes
- From: Adam Dennis <adam@xxxxxxxxxxxxxxx>
- Date: Tue, 10 Aug 2004 04:15:07 +1000
Title: Trouble receiving faxes
Hello,
This is my first Hylafax install and so far it's been quite rewarding thanks to the excellent list/hylafax community.
This is my first Hylafax install and so far it's been quite rewarding thanks to the excellent list/hylafax community.
I'm having some fun getting Hylafax Version 4.2.0rc2
receiving properly on a Mac OS X 10.3.4 PowerMac G3.
The server is running and receiving faxes - but not all. So
far (with limited testing) most faxes aren't received.
The sending modem/fax keeps sending HDLC and Training before
giving up.
I'm using a Dynalink 56K e-modem II 1456VQE-C with what looks
like a Topic chipset.
(I'm using this via a KeySpan 4 Port serial card.)
thanks for any help or advice in advance
adam
Log for a failed fax:
Aug 10 03:13:19.76: [ 211]: SESSION BEGIN 000000027 61299765582
Aug 10 03:13:19.76: [ 211]: HylaFAX (tm) Version 4.2.0rc2
Aug 10 03:13:19.76: [ 211]: <-- [4:ATA\r]
Aug 10 03:13:26.93: [ 211]: --> [7:CONNECT]
Aug 10 03:13:26.93: [ 211]: ANSWER: FAX CONNECTION DEVICE '/dev/tty.SXProJ0P1.1'
Aug 10 03:13:26.93: [ 211]: RECV FAX: begin
Aug 10 03:13:26.93: [ 211]: <-- data [35]
Aug 10 03:13:26.93: [ 211]: <-- data [2]
Aug 10 03:13:26.96: [ 211]: --> [7:CONNECT]
Aug 10 03:13:26.96: [ 211]: <-- data [23]
Aug 10 03:13:26.96: [ 211]: <-- data [2]
Aug 10 03:13:26.98: [ 211]: --> [7:CONNECT]
Aug 10 03:13:26.98: [ 211]: <-- data [10]
Aug 10 03:13:26.98: [ 211]: <-- data [2]
Aug 10 03:13:29.53: [ 211]: --> [0:]
Aug 10 03:13:29.53: [ 211]: MODEM <Empty line>
Aug 10 03:13:29.53: [ 211]: DELAY 1500 ms
Aug 10 03:13:31.03: [ 211]: <-- [9:AT+FTH=3\r]
Aug 10 03:13:31.03: [ 211]: --> [2:OK]
Aug 10 03:13:31.03: [ 211]: DELAY 1500 ms
Aug 10 03:13:32.53: [ 211]: <-- [9:AT+FTH=3\r]
Aug 10 03:13:32.53: [ 211]: --> [7:CONNECT]
Aug 10 03:13:32.53: [ 211]: <-- data [35]
Aug 10 03:13:32.53: [ 211]: <-- data [2]
Aug 10 03:13:32.57: [ 211]: --> [7:CONNECT]
Aug 10 03:13:32.57: [ 211]: <-- data [23]
Aug 10 03:13:32.57: [ 211]: <-- data [2]
Aug 10 03:13:32.59: [ 211]: --> [7:CONNECT]
Aug 10 03:13:32.59: [ 211]: <-- data [10]
Aug 10 03:13:32.59: [ 211]: <-- data [2]
Aug 10 03:13:35.14: [ 211]: --> [2:OK]
Aug 10 03:13:35.14: [ 211]: <-- [9:AT+FRH=3\r]
Aug 10 03:13:38.24: [ 211]: --> [0:]
Aug 10 03:13:38.24: [ 211]: MODEM <Empty line>
Aug 10 03:13:38.24: [ 211]: <-- data [1]
Aug 10 03:13:38.44: [ 211]: MODEM <Timeout>
Aug 10 03:13:38.44: [ 211]: DELAY 1500 ms
Aug 10 03:13:39.94: [ 211]: <-- [9:AT+FTH=3\r]
Aug 10 03:13:39.94: [ 211]: --> [7:CONNECT]
Aug 10 03:13:39.94: [ 211]: <-- data [35]
Aug 10 03:13:39.94: [ 211]: <-- data [2]
Aug 10 03:13:39.99: [ 211]: --> [7:CONNECT]
Aug 10 03:13:39.99: [ 211]: <-- data [23]
Aug 10 03:13:39.99: [ 211]: <-- data [2]
Aug 10 03:13:40.01: [ 211]: --> [7:CONNECT]
Aug 10 03:13:40.01: [ 211]: <-- data [10]
Aug 10 03:13:40.01: [ 211]: <-- data [2]
Aug 10 03:13:42.21: [ 211]: --> [2:OK]
Aug 10 03:13:42.21: [ 211]: <-- [9:AT+FRH=3\r]
Aug 10 03:13:45.31: [ 211]: --> [0:]
Aug 10 03:13:45.31: [ 211]: MODEM <Empty line>
Aug 10 03:13:45.31: [ 211]: <-- data [1]
Aug 10 03:13:45.51: [ 211]: MODEM <Timeout>
Aug 10 03:13:45.51: [ 211]: DELAY 1500 ms
Aug 10 03:13:47.01: [ 211]: <-- [9:AT+FTH=3\r]
Aug 10 03:13:47.05: [ 211]: --> [7:CONNECT]
Aug 10 03:13:47.05: [ 211]: <-- data [35]
Aug 10 03:13:47.05: [ 211]: <-- data [2]
Aug 10 03:13:47.08: [ 211]: --> [7:CONNECT]
Aug 10 03:13:47.08: [ 211]: <-- data [23]
Aug 10 03:13:47.08: [ 211]: <-- data [2]
Aug 10 03:13:47.10: [ 211]: --> [7:CONNECT]
Aug 10 03:13:47.10: [ 211]: <-- data [10]
Aug 10 03:13:47.10: [ 211]: <-- data [2]
Aug 10 03:13:49.65: [ 211]: --> [0:]
Aug 10 03:13:49.65: [ 211]: MODEM <Empty line>
Aug 10 03:13:49.65: [ 211]: DELAY 1500 ms
Aug 10 03:13:51.16: [ 211]: <-- [9:AT+FTH=3\r]
Aug 10 03:13:51.16: [ 211]: --> [2:OK]
Aug 10 03:13:51.16: [ 211]: DELAY 1500 ms
Aug 10 03:13:52.66: [ 211]: <-- [9:AT+FTH=3\r]
Aug 10 03:13:52.66: [ 211]: --> [7:CONNECT]
Aug 10 03:13:52.66: [ 211]: <-- data [35]
Aug 10 03:13:52.66: [ 211]: <-- data [2]
Aug 10 03:13:31.03: [ 211]: --> [2:OK]
Aug 10 03:13:31.03: [ 211]: DELAY 1500 ms
Aug 10 03:13:32.53: [ 211]: <-- [9:AT+FTH=3\r]
Aug 10 03:13:32.53: [ 211]: --> [7:CONNECT]
Aug 10 03:13:32.53: [ 211]: <-- data [35]
Aug 10 03:13:32.53: [ 211]: <-- data [2]
Aug 10 03:13:32.57: [ 211]: --> [7:CONNECT]
Aug 10 03:13:32.57: [ 211]: <-- data [23]
Aug 10 03:13:32.57: [ 211]: <-- data [2]
Aug 10 03:13:32.59: [ 211]: --> [7:CONNECT]
Aug 10 03:13:32.59: [ 211]: <-- data [10]
Aug 10 03:13:32.59: [ 211]: <-- data [2]
Aug 10 03:13:35.14: [ 211]: --> [2:OK]
Aug 10 03:13:35.14: [ 211]: <-- [9:AT+FRH=3\r]
Aug 10 03:13:38.24: [ 211]: --> [0:]
Aug 10 03:13:38.24: [ 211]: MODEM <Empty line>
Aug 10 03:13:38.24: [ 211]: <-- data [1]
Aug 10 03:13:38.44: [ 211]: MODEM <Timeout>
Aug 10 03:13:38.44: [ 211]: DELAY 1500 ms
Aug 10 03:13:39.94: [ 211]: <-- [9:AT+FTH=3\r]
Aug 10 03:13:39.94: [ 211]: --> [7:CONNECT]
Aug 10 03:13:39.94: [ 211]: <-- data [35]
Aug 10 03:13:39.94: [ 211]: <-- data [2]
Aug 10 03:13:39.99: [ 211]: --> [7:CONNECT]
Aug 10 03:13:39.99: [ 211]: <-- data [23]
Aug 10 03:13:39.99: [ 211]: <-- data [2]
Aug 10 03:13:40.01: [ 211]: --> [7:CONNECT]
Aug 10 03:13:40.01: [ 211]: <-- data [10]
Aug 10 03:13:40.01: [ 211]: <-- data [2]
Aug 10 03:13:42.21: [ 211]: --> [2:OK]
Aug 10 03:13:42.21: [ 211]: <-- [9:AT+FRH=3\r]
Aug 10 03:13:45.31: [ 211]: --> [0:]
Aug 10 03:13:45.31: [ 211]: MODEM <Empty line>
Aug 10 03:13:45.31: [ 211]: <-- data [1]
Aug 10 03:13:45.51: [ 211]: MODEM <Timeout>
Aug 10 03:13:45.51: [ 211]: DELAY 1500 ms
Aug 10 03:13:47.01: [ 211]: <-- [9:AT+FTH=3\r]
Aug 10 03:13:47.05: [ 211]: --> [7:CONNECT]
Aug 10 03:13:47.05: [ 211]: <-- data [35]
Aug 10 03:13:47.05: [ 211]: <-- data [2]
Aug 10 03:13:47.08: [ 211]: --> [7:CONNECT]
Aug 10 03:13:47.08: [ 211]: <-- data [23]
Aug 10 03:13:47.08: [ 211]: <-- data [2]
Aug 10 03:13:47.10: [ 211]: --> [7:CONNECT]
Aug 10 03:13:47.10: [ 211]: <-- data [10]
Aug 10 03:13:47.10: [ 211]: <-- data [2]
Aug 10 03:13:49.65: [ 211]: --> [0:]
Aug 10 03:13:49.65: [ 211]: MODEM <Empty line>
Aug 10 03:13:49.65: [ 211]: DELAY 1500 ms
Aug 10 03:13:51.16: [ 211]: <-- [9:AT+FTH=3\r]
Aug 10 03:13:51.16: [ 211]: --> [2:OK]
Aug 10 03:13:51.16: [ 211]: DELAY 1500 ms
Aug 10 03:13:52.66: [ 211]: <-- [9:AT+FTH=3\r]
Aug 10 03:13:52.66: [ 211]: --> [7:CONNECT]
Aug 10 03:13:52.66: [ 211]: <-- data [35]
Aug 10 03:13:52.66: [ 211]: <-- data [2]
Aug 10 03:13:52.69: [ 211]: --> [7:CONNECT]
Aug 10 03:13:52.69: [ 211]: <-- data [23]
Aug 10 03:13:52.69: [ 211]: <-- data [2]
Aug 10 03:13:52.71: [ 211]: --> [7:CONNECT]
Aug 10 03:13:52.71: [ 211]: <-- data [10]
Aug 10 03:13:52.71: [ 211]: <-- data [2]
Aug 10 03:13:55.26: [ 211]: --> [2:OK]
Aug 10 03:13:55.26: [ 211]: <-- [9:AT+FRH=3\r]
Aug 10 03:13:58.36: [ 211]: --> [0:]
Aug 10 03:13:52.69: [ 211]: <-- data [23]
Aug 10 03:13:52.69: [ 211]: <-- data [2]
Aug 10 03:13:52.71: [ 211]: --> [7:CONNECT]
Aug 10 03:13:52.71: [ 211]: <-- data [10]
Aug 10 03:13:52.71: [ 211]: <-- data [2]
Aug 10 03:13:55.26: [ 211]: --> [2:OK]
Aug 10 03:13:55.26: [ 211]: <-- [9:AT+FRH=3\r]
Aug 10 03:13:58.36: [ 211]: --> [0:]
Aug 10 03:13:58.36: [ 211]: MODEM <Empty
line>
Aug 10 03:13:58.36: [ 211]: <-- data [1]
Aug 10 03:13:58.56: [ 211]: MODEM <Timeout>
Aug 10 03:13:58.56: [ 211]: DELAY 1500 ms
Aug 10 03:14:00.06: [ 211]: <-- [9:AT+FTH=3\r]
Aug 10 03:14:00.06: [ 211]: --> [7:CONNECT]
Aug 10 03:14:00.06: [ 211]: <-- data [35]
Aug 10 03:14:00.06: [ 211]: <-- data [2]
Aug 10 03:14:00.11: [ 211]: --> [7:CONNECT]
Aug 10 03:14:00.11: [ 211]: <-- data [23]
Aug 10 03:14:00.11: [ 211]: <-- data [2]
Aug 10 03:14:00.13: [ 211]: --> [7:CONNECT]
Aug 10 03:14:00.13: [ 211]: <-- data [10]
Aug 10 03:14:00.13: [ 211]: <-- data [2]
Aug 10 03:14:02.33: [ 211]: --> [2:OK]
Aug 10 03:14:02.33: [ 211]: <-- [9:AT+FRH=3\r]
Aug 10 03:14:05.43: [ 211]: --> [0:]
Aug 10 03:14:05.43: [ 211]: MODEM <Empty line>
Aug 10 03:14:05.43: [ 211]: <-- data [1]
Aug 10 03:14:05.63: [ 211]: MODEM <Timeout>
Aug 10 03:14:05.63: [ 211]: RECV FAX: No answer (T.30 T1 timeout)
Aug 10 03:14:05.63: [ 211]: RECV FAX: end
Aug 10 03:14:05.63: [ 211]: SESSION END
Aug 10 03:13:58.36: [ 211]: <-- data [1]
Aug 10 03:13:58.56: [ 211]: MODEM <Timeout>
Aug 10 03:13:58.56: [ 211]: DELAY 1500 ms
Aug 10 03:14:00.06: [ 211]: <-- [9:AT+FTH=3\r]
Aug 10 03:14:00.06: [ 211]: --> [7:CONNECT]
Aug 10 03:14:00.06: [ 211]: <-- data [35]
Aug 10 03:14:00.06: [ 211]: <-- data [2]
Aug 10 03:14:00.11: [ 211]: --> [7:CONNECT]
Aug 10 03:14:00.11: [ 211]: <-- data [23]
Aug 10 03:14:00.11: [ 211]: <-- data [2]
Aug 10 03:14:00.13: [ 211]: --> [7:CONNECT]
Aug 10 03:14:00.13: [ 211]: <-- data [10]
Aug 10 03:14:00.13: [ 211]: <-- data [2]
Aug 10 03:14:02.33: [ 211]: --> [2:OK]
Aug 10 03:14:02.33: [ 211]: <-- [9:AT+FRH=3\r]
Aug 10 03:14:05.43: [ 211]: --> [0:]
Aug 10 03:14:05.43: [ 211]: MODEM <Empty line>
Aug 10 03:14:05.43: [ 211]: <-- data [1]
Aug 10 03:14:05.63: [ 211]: MODEM <Timeout>
Aug 10 03:14:05.63: [ 211]: RECV FAX: No answer (T.30 T1 timeout)
Aug 10 03:14:05.63: [ 211]: RECV FAX: end
Aug 10 03:14:05.63: [ 211]: SESSION END
My device config looks like this:
# $Id: topic,v 1.4 2003/07/25 16:23:26 lhoward Exp $
#
# prototype config for Topic modems and other similarly broken firmwares
#
#
CountryCode: 61
AreaCode: 2
FAXNumber: +612.9976xxxx
LongDistancePrefix: 0
InternationalPrefix: 0011
DialStringRules: etc/dialrules
ServerTracing: 1
SessionTracing: 11
RecvFileMode: 0644
LogFileMode: 0600
DeviceMode: 0600
RingsBeforeAnswer: 2
SpeakerVolume: off
GettyArgs: "-h %l dx_%s"
LocalIdentifier: +612.9976xxxx
TagLineFont: etc/lutRS18.pcf
TagLineFormat: "From %%l|%c|Page %%P of %%T"
MaxRecvPages: 50
#
ModemType: Class1 # use this to supply a hint
# as of v1.20, +FTS is not supported, which will cause "Stop and wait"
# failures unless we use software pauses instead...
Class1PPMWaitCmd: "<delay\0727>" # \072 == : to avoid awk problem
Class1TCFWaitCmd: "<delay\0727>"
Class1EOPWaitCmd: "<delay\0729>"
Class1SwitchingCmd: "<delay\0727>" # assumption: +FRS not supported
probemodem results:
(I've left out all the following errors - should I be worried
about these?
stty: stdout appears redirected, but stdin is the control
descriptor
stty: tcsetattr: Invalid argument
stty: stdout appears redirected, but stdin is the control descriptor
stty: stdout appears redirected, but stdin is the control descriptor)
stty: tcsetattr: Invalid argument
stty: stdout appears redirected, but stdin is the control descriptor
stty: stdout appears redirected, but stdin is the control descriptor)
ATI0 RESULT =
"OK" RESPONSE = "TP560 Data/Fax/Voice 56K
Modem"
ATI1 RESULT = "OK" RESPONSE = "External Controller Ver3.00, CheckSum=2835"
ATI2 RESULT = "OK" RESPONSE = "TEST OK!"
ATI3 RESULT = "OK" RESPONSE = "TP560 Data/Fax/Voice 56K Modem"
ATI4 RESULT = "OK" RESPONSE = "DSP Ver3.00 CheckSum=2D70"
ATI1 RESULT = "OK" RESPONSE = "External Controller Ver3.00, CheckSum=2835"
ATI2 RESULT = "OK" RESPONSE = "TEST OK!"
ATI3 RESULT = "OK" RESPONSE = "TP560 Data/Fax/Voice 56K Modem"
ATI4 RESULT = "OK" RESPONSE = "DSP Ver3.00 CheckSum=2D70"
ATI5 RESULT =
"OK" RESPONSE = "UK"
ATI6 RESULT = "OK" RESPONSE = "0"
ATI7 RESULT = "OK" RESPONSE = "Controller Ver3.00 Date:Nov 01 17:40 2002"
ATI8 RESULT = "OK" RESPONSE = "DSP Ver3.00 Date:Nov 01 17:41 2002"
ATI9 RESULT = "OK" RESPONSE = "Software Speakerphone"
AT+FCLASS=? RESULT = "OK" RESPONSE = "0,1,8"
AT+FCLASS? RESULT = "OK" RESPONSE = "1"
AT+FCLASS=0 RESULT = "OK" RESPONSE = "OK"
AT+FCLASS=1 RESULT = "OK" RESPONSE = "OK"
AT+FJUNK=? RESULT = "ERROR" RESPONSE = "ERROR"
AT+FJUNK? RESULT = "ERROR" RESPONSE = "ERROR"
AT+FAA=? RESULT = "ERROR" RESPONSE = "ERROR"
AT+FAA? RESULT = "ERROR" RESPONSE = "ERROR"
AT+FAE=? RESULT = "ERROR" RESPONSE = "ERROR"
AT+FAE? RESULT = "ERROR" RESPONSE = "ERROR"
AT+FTH=? RESULT = "OK" RESPONSE = "3"
ATI6 RESULT = "OK" RESPONSE = "0"
ATI7 RESULT = "OK" RESPONSE = "Controller Ver3.00 Date:Nov 01 17:40 2002"
ATI8 RESULT = "OK" RESPONSE = "DSP Ver3.00 Date:Nov 01 17:41 2002"
ATI9 RESULT = "OK" RESPONSE = "Software Speakerphone"
AT+FCLASS=? RESULT = "OK" RESPONSE = "0,1,8"
AT+FCLASS? RESULT = "OK" RESPONSE = "1"
AT+FCLASS=0 RESULT = "OK" RESPONSE = "OK"
AT+FCLASS=1 RESULT = "OK" RESPONSE = "OK"
AT+FJUNK=? RESULT = "ERROR" RESPONSE = "ERROR"
AT+FJUNK? RESULT = "ERROR" RESPONSE = "ERROR"
AT+FAA=? RESULT = "ERROR" RESPONSE = "ERROR"
AT+FAA? RESULT = "ERROR" RESPONSE = "ERROR"
AT+FAE=? RESULT = "ERROR" RESPONSE = "ERROR"
AT+FAE? RESULT = "ERROR" RESPONSE = "ERROR"
AT+FTH=? RESULT = "OK" RESPONSE = "3"
AT+FTM=?
RESULT = "OK" RESPONSE =
"24,48,72,73,74,96,97,98,121,122,145,146"
AT+FRM=? RESULT = "OK" RESPONSE = "24,48,72,73,74,96,97,98,121,122,145,146"
AT+FTS=? RESULT = "ERROR" RESPONSE = "ERROR"
AT+FRS=? RESULT = "ERROR" RESPONSE = "ERROR"
AT+FRM=? RESULT = "OK" RESPONSE = "24,48,72,73,74,96,97,98,121,122,145,146"
AT+FTS=? RESULT = "ERROR" RESPONSE = "ERROR"
AT+FRS=? RESULT = "ERROR" RESPONSE = "ERROR"
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