[hylafax-users] E-Mail Notification Problems...Again!

[Frank Griffith <glassdude45@xxxxxxxxx>]

HylaFax 4.2 running on FreeBSD-4.9 server with Sendmail. I realize this is probably a sendmail issue but I can't get any help from that group thus far.

 

The fax sever has worked well for several months but suddenly, the e-mail notifications are no longer being sent out. When I check the /etc/log/maillog file I find lines of text that end with this message:

 

User Unknown

 

When I check the root mail messages they contain this information about the Unknown User:

 

Action: failed
Status: 5.1.1
Diagnostic-Code: SMTP; 550 5.1.1 User unknown

 

Someone told me that my sendmail configuration is broken. Well how the heck did it get broken...again? We make no changes to sendmail and this is the second time this same behavior has come up. The first time I blew away the server and rebuilt the OS from scratch. It started to work again and was just fine until just a few days ago Now the e-mail notifications have once again ceased to go out.

 

I know very little about sendmail but can honestly swear that nothing has been edited, changed or altered in anyway on this server. Has anyone else run into this issue with sendmail?

 

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