Re: [hylafax-users] Bad Pages Received

[Anthony Diak <anthonyd@xxxxxxxxxxxxx>]

3.5.7 or according to Slackware website "libtiff-3.5.7-i386-3" thats on the 9.1 machine, and on the 8.1 machine (which worked fine for a couple years, then started doing this recently ) is 3.5.7 but the package is "libtiff-3.5.7-i386-2"

Also, if you didn't notice from the logs that I'm running 4.1.8, I am.  Do you think that the 4.2 beta would solve this problem at all?  I'm about to give it a try if you guys think so... How dependable is the 4.2 beta?  Any major problems found so far?

Also, I tried something.  I noticed that the initial transfer failed at 1400 and the retrain took it down to 9600 and it worked, so i did a -B 9600 to force it to send at 9600, which failed and it retrained to go to 7200, so I think there is something else going on possibly.

-Anthony Diak...

On May 12, 2004, at 9:40 AM, Pedro Rocadas wrote:

> Which release of libtiff are you using?
>
> --- Anthony Diak <anthonyd@xxxxxxxxxxxxx> wrote:
> > Hello all.  I'm running into quite a bit of a
> > problem.  Our company has 
> > been using a hylafax setup to much success in the
> > past, and then we 
> > moved to our new building.  As soon as we did, some
> > of our customers 
> > complained about receiving "half page faxes" and so
> > forth.  We did some 
> > testing and were able to reproduce the problem.
> >
> > The problem is that it will fax a page, and it will
> > only receive maybe 
> > half of it, and the rest is all messed up.  Hylafax
> > will then correctly 
> > resubmit the page and then it is received correctly.
> > This has never 
> > happened before so frequently for our server.  It
> > seems that it happens 
> > almost every fax now.  We had the phone company come
> > out and give us 
> > POTs lines which did not solve the problem.  The
> > phone company claims 
> > that the lines aren't too noisy.
> >
> > We decided that it could be our modems, as we were
> > using any old modem 
> > that we found laying around when we setup the
> > original server, so we 
> > went out and got some Multi-Tech MT2834DX modems,
> > and setup a new 
> > updated server running Slackware 9.1 (the old one
> > was running 8.1).
> >
> > I've included a log of the transmission that I just
> > sent.  ANY help you 
> > can give is greatly appreciated, as we need to get
> > this solved soon.
> >
> > Thanks,
> >
> > Anthony Diak
>
> > ATTACHMENT part 2 application/octet-stream
> x-unix-mode=0600; name=c00000002
>
>
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