Re: [hylafax-users] Modem Not Hanging up after Fax Timeout

[Willy Offermans <W.K.Offermans@xxxxxx>]

Dear Keith,

Now I got confused. Can you send me a copy of your modem config file?

On Thu, Feb 26, 2004 at 02:46:38PM -0600, Keith Hamilton wrote:
> I got a guy to give me some info:
> 
> "
> I just took a gander at the hylafax-config man page, and from what it says
> ModemResetCmds is NOT where you want to put &c4. Instead, I think it goes in
> the ModemSetupDCDCmd parameter.
> 
> I'm presuming that you're using hardware flow control. Keep in mind, this
> may (or may not) depend on your modem. I'm using a MT2834ZDX, which has a
> problem with &D3, hence I use &C4 to 'fix' it.
> " end quote
> 
> And I have gotten a couple T2 time outs and the modem does reset..  it just
> takes a minute or so to do it.
> 
> -- Keith
> 
> 
> -----Original Message-----
> From: Willy Offermans [mailto:W.K.Offermans@xxxxxx] 
> Sent: Thursday, February 26, 2004 2:42 PM
> To: Keith Hamilton
> Subject: Re: [hylafax-users] Modem Not Hanging up after Fax Timeout
> 
> Dear Keith,
> 
> I wouldn't be so sure about it. The error will show up again. Have a look
> in your log files. If you can find T2 timeout errors and the modem
> didn't freeze then you have solved the problem. If that is the case,
> please tell me what you did!
> 
> On Thu, Feb 26, 2004 at 02:31:52PM -0600, Keith Hamilton wrote:
> > 
> > The fax server has been running now for 24 hours without a reboot.  I
> think
> > it was a fluke yesterday because I was just setting it up.  Ours is a
> > production machine too.  I convinced my boss to let me use an old 400mhz
> to
> > make a Gentoo Fax server instead of spending a grand on a new fax machine.
> > 
> > -- Keith
> > 
> > -----Original Message-----
> > From: Willy Offermans [mailto:W.K.Offermans@xxxxxx] 
> > Sent: Thursday, February 26, 2004 2:19 PM
> > To: Keith Hamilton
> > Cc: hylafax-users@xxxxxxxxxxx
> > Subject: Re: [hylafax-users] Modem Not Hanging up after Fax Timeout
> > 
> > Dear Keith,
> > 
> > I have exactly the same problem. I have included also my log file. After
> > the modem freezes, I have tried to use minicom to send a ATZ or hangup or
> > something to the modem, but without success. I really had to reboot the
> > computer. If there is a way to reproduce a T2 timeout error, I would like
> > to hear, because then I would be able to do more tests and have more
> > information about the commands being sent to the modem. Now I always
> > have to wait for the error to pop up. Since this is a production machine
> > people are depending on, you can imagine the inconvenience of the
> > situation.
> > 
> > Feb 26 15:12:56.40: [ 1562]: SESSION BEGIN 0000XXXX XXXXXXXXXXX
> > Feb 26 15:12:56.40: [ 1562]: HylaFAX (tm) Version 4.1.8
> > Feb 26 15:12:56.40: [ 1562]: <-- [4:ATA\r]
> > Feb 26 15:13:01.89: [ 1562]: --> [7:CONNECT]
> > Feb 26 15:13:01.89: [ 1562]: ANSWER: FAX CONNECTION  DEVICE '/dev/cuaa2'
> > Feb 26 15:13:01.89: [ 1562]: RECV FAX: begin
> > Feb 26 15:13:01.89: [ 1562]: <-- data [23]
> > Feb 26 15:13:01.89: [ 1562]: <-- data [2]
> > Feb 26 15:13:03.49: [ 1562]: --> [7:CONNECT]
> > Feb 26 15:13:03.49: [ 1562]: <-- data [10]
> > Feb 26 15:13:03.49: [ 1562]: <-- data [2]
> > Feb 26 15:13:04.01: [ 1562]: --> [2:OK]
> > Feb 26 15:13:04.01: [ 1562]: <-- [9:AT+FRH=3\r]
> > Feb 26 15:13:04.86: [ 1562]: --> [7:CONNECT]
> > Feb 26 15:13:05.86: [ 1562]: --> [2:OK]
> > Feb 26 15:13:05.86: [ 1562]: REMOTE wants 14400 bit/s
> > Feb 26 15:13:05.86: [ 1562]: REMOTE wants page width 1728 pixels in 215 mm
> > Feb 26 15:13:05.86: [ 1562]: REMOTE wants unlimited page length
> > Feb 26 15:13:05.86: [ 1562]: REMOTE wants 3.85 line/mm
> > Feb 26 15:13:05.86: [ 1562]: REMOTE wants 2-D MR
> > Feb 26 15:13:05.86: [ 1562]: RECV training at v.17 14400 bit/s
> > Feb 26 15:13:05.86: [ 1562]: <-- [11:AT+FRM=145\r]
> > Feb 26 15:13:07.55: [ 1562]: --> [7:CONNECT]
> > Feb 26 15:13:09.14: [ 1562]: RECV: TCF 2829 bytes, 2% non-zero, 2750
> > zero-run
> > Feb 26 15:13:09.15: [ 1562]: --> [10:NO CARRIER]
> > Feb 26 15:13:09.15: [ 1562]: DELAY 75 ms
> > Feb 26 15:13:09.24: [ 1562]: TRAINING succeeded
> > Feb 26 15:13:09.24: [ 1562]: <-- [9:AT+FTH=3\r]
> > Feb 26 15:13:09.29: [ 1562]: --> [7:CONNECT]
> > Feb 26 15:13:09.29: [ 1562]: <-- data [3]
> > Feb 26 15:13:09.29: [ 1562]: <-- data [2]
> > Feb 26 15:13:10.59: [ 1562]: --> [2:OK]
> > Feb 26 15:13:10.59: [ 1562]: <-- [11:AT+FRM=146\r]
> > Feb 26 15:13:11.60: [ 1562]: --> [7:CONNECT]
> > Feb 26 15:13:11.60: [ 1562]: RECV: begin page
> > Feb 26 15:13:24.28: [ 1562]: RECV/CQ: Bad 1D pixel count, row 1118, got 0,
> > expected 1728
> > Feb 26 15:13:24.28: [ 1562]: RECV/CQ: Bad 1D pixel count, row 1119, got 0,
> > expected 1728
> > Feb 26 15:13:24.28: [ 1562]: RECV/CQ: Bad 1D pixel count, row 1120, got 0,
> > expected 1728
> > Feb 26 15:13:24.28: [ 1562]: RECV/CQ: Bad 1D pixel count, row 1121, got 0,
> > expected 1728
> > Feb 26 15:13:24.28: [ 1562]: RECV/CQ: Bad 1D pixel count, row 1122, got 0,
> > expected 1728
> > Feb 26 15:13:24.47: [ 1562]: RECV/CQ: Adjusting for RTC found at row 1117
> > Feb 26 15:13:24.47: [ 1562]: RECV: 1117 total lines, 0 bad lines, 0
> > consecutive bad lines
> > Feb 26 15:13:24.47: [ 1562]: RECV: end page
> > Feb 26 15:13:24.47: [ 1562]: --> [10:NO CARRIER]
> > Feb 26 15:13:24.47: [ 1562]: <-- [9:AT+FRH=3\r]
> > Feb 26 15:14:04.48: [ 1562]: --> [0:]
> > Feb 26 15:14:04.48: [ 1562]: MODEM <Empty line>
> > Feb 26 15:14:04.48: [ 1562]: <-- data [1]
> > Feb 26 15:14:04.69: [ 1562]: MODEM <Timeout>
> > Feb 26 15:14:04.69: [ 1562]: RECV FAX (00004454): recvq/fax04282.tif from
> > <UNSPECIFIED>, route to <unspecified>, 0 pages in 1:03
> > Feb 26 15:14:04.69: [ 1562]: RECV FAX: T.30 T2 timeout, expected page not
> > received
> > Feb 26 15:14:04.69: [ 1562]: <-- [9:AT+FTH=3\r]
> > Feb 26 15:14:07.25: [ 1562]: --> [0:]
> > Feb 26 15:14:07.25: [ 1562]: RECV FAX (00004454): session with
> <UNSPECIFIED>
> > terminated abnormally: T.30 T2 timeout, expected page not received
> > Feb 26 15:14:07.25: [ 1562]: RECV FAX: bin/faxrcvd "recvq/fax04282.tif"
> > "cuaa2" "00004454" "T.30 T2 timeout, expected page not received" "" ""
> > Feb 26 15:14:11.44: [ 1562]: RECV FAX: end
> > Feb 26 15:14:11.45: [ 1562]: SESSION END
> > 
> > 
> > 
> > On Wed, Feb 25, 2004 at 02:16:30PM -0600, Keith Hamilton wrote:
> > > My Hylafax is working awesome on Gentoo linux..  However when a fax
> > > transmission times out the modem doesn't hang up.  This is what my log
> > says
> > > 
> > >  
> > > 
> > > Feb 25 13:50:17 [FaxGetty] RECV FAX (00000052): session with 401 454
> 1391
> > > terminated abnormally: T.30 T2 timeout, expected page not received
> > > 
> > > Feb 25 13:50:17 [FaxGetty] RECV FAX: bin/faxrcvd "recvq/fax00052.tif"
> > > "ttyS4" "00000052" "T.30 T2 timeout, expected page not received" "" ""
> > > 
> > >  
> > > 
> > > And that's it..  Modem doesn't hang up and I have to reboot the server.
> > > Any Ideas would be greatly appreciated.
> > > 
> > >  
> > > 
> > > -- Keith
> > > 
> > 
> > -- 
> > Met vriendelijke groeten,
> > With kind regards,
> > Mit freundlichen Gruessen,
> > 
> > Willy
> > 
> > *************************************
> > W.K. Offermans
> > Eindhoven University of Technology
> > Department of Chemical Engineering
> > Laboratory of Catalysis (SKA)
> > building ST-W 4.27, PO Box 513
> > 5600 MB  Eindhoven, Netherlands
> > Tel: 0(031) 40 247 37 81
> > Fax: 0(031) 40 247 50 32
> > Home: 0(031) 45 544 49 44
> > e-mail: w.k.offermans@xxxxxx
> > http://www.catalysis.nl
> > 
> > 
> >                      The new slogan for windows 2003: Do more with less!
> > 
> >                    The slogan for FreeBSD has always been: Do all for Free
> > 
> >                             Have a look for free:  www.FreeBSD.org
> 
> -- 
> Met vriendelijke groeten,
> With kind regards,
> Mit freundlichen Gruessen,
> 
> Willy
> 
> *************************************
> W.K. Offermans
> Eindhoven University of Technology
> Department of Chemical Engineering
> Laboratory of Catalysis (SKA)
> building ST-W 4.27, PO Box 513
> 5600 MB  Eindhoven, Netherlands
> Tel: 0(031) 40 247 37 81
> Fax: 0(031) 40 247 50 32
> Home: 0(031) 45 544 49 44
> e-mail: w.k.offermans@xxxxxx
> http://www.catalysis.nl
> 
> 
>                      The new slogan for windows 2003: Do more with less!
> 
>                    The slogan for FreeBSD has always been: Do all for Free
> 
>                             Have a look for free:  www.FreeBSD.org

-- 
Met vriendelijke groeten,
With kind regards,
Mit freundlichen Gruessen,

Willy

*************************************
W.K. Offermans
Eindhoven University of Technology
Department of Chemical Engineering
Laboratory of Catalysis (SKA)
building ST-W 4.27, PO Box 513
5600 MB  Eindhoven, Netherlands
Tel: 0(031) 40 247 37 81
Fax: 0(031) 40 247 50 32
Home: 0(031) 45 544 49 44
e-mail: w.k.offermans@xxxxxx
http://www.catalysis.nl


                     The new slogan for windows 2003: Do more with less!

                   The slogan for FreeBSD has always been: Do all for Free

                            Have a look for free:  www.FreeBSD.org

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