[hylafax-users] Fax Failure Tracing

[Frank Griffith <glassdude45@xxxxxxxxx>]

I have two functioing HylaFAX servers running. I used these two systems to test my setups. One is in my residence, the other at the office. All works well.... but!

 

Suddenly I can no longer get the home machine to connect to the office machine. However, there is another fax machine at the office which answers and accepts my faxes just fine. The suspect HylaFAX server at the office is sending and receiving faxes just fine. Even the junk faxes are coming in. Everything seems to work fine, except these two machine will no longer connect to each other.

 

But they used to.  I'm sooooo confused!

 

When my home HylaFAX server makes the call to the office HylaFAX server,  the modems handshake and then abruptly hang up. I then place the same fax job to another fax machine at the same office and viola, it works fine. Where would one begin to trace the problem?

 

 

Jayson Henkel <jhenkel@xxxxxxxxxxxxxxxx> wrote:

Lee,

Here is the log you requested. I believe this is what you want. The
image is only cropped by about 1/2" as you suggested. Is there anywhere
where I can examine the T.30 spec? I'll need this ammo to back up my
findings.

Re the Debian issue, I'd prefer not to have to package it myself. So, I
guess this is a call to anyone that has encountered the same issue. The
CVS version sounds like exactly what I need, anyone have it packaged?


--
Regards,

Jayson D. Henkel
Systems Manager

(Tel: +1 (780) 440-4434)
(Fax: +1 (780) 440-1951)
(Cell: +1 (780) 886-8941)
(E-Mail: jhenkel@xxxxxxxxxxxxxxxx)

Sterling Crane
P.O. Box 8610. Station South
Edmonton, Alberta
Canada. T6E 6R2

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Dec 16 12:40:56.45: [ 228]: SESSION BEGIN 00000003 17804629224
Dec 16 12:40:56.45: [ 228]: HylaFAX (tm) Version 4.1.1
Dec 16 12:41:02.00: [ 228]: ANSWER: FAX CONNECTION DEVICE '/dev/ttyS0'
Dec 16 12:41:02.00: [ 228]: STATE CHANGE: ANSWERING -> RECEIVING
Dec 16 12:42:34.35: [ 228]: RECV/CQ: Bad 1D pixel count, row 3111, got 0, expected 2048
Dec 16 12:42:34.35: [ 228]: RECV/CQ: Bad 1D pixel count, row 3112, got 0, expected 2048
Dec 16 12:42:34.35: [ 228]: RECV/CQ: Bad 1D pixel count, row 3113, got 0, expected 2048
Dec 16 12:42:34.35: [ 228]: RECV/CQ: Bad 1D pixel count, row 3114, got 0, expected 2048
Dec 16 12:42:34.35: [ 228]: RECV/CQ: Bad 1D pixel count, row 3115, got 0, expected 2048
Dec 16 12:42:34.35: [ 228]: RECV/CQ: Adjusting for RTC found at row 3110
Dec 16 12:42:37.07: [ 228]: RECV FAX (00000003): from , page 1 in 1:27, INF, 7.7 line/mm, 1-D MR, 14400 bit/s
Dec 16 12:42:37.08: [ 228]: RECV FAX (00000003): recvq/fax00003.tif from , route to , 1 pages in 1:35
Dec 16 12:42:38.80: [ 228]: RECV FAX: bin/faxrcvd "recvq/fax00003.tif" "ttyS0" "00000003" "" "" ""
Dec 16 12:42:39.24: [ 228]: SESSION END

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