[hylafax-users] problems with Multitech Modem MT 2834ZDXb

[Milen Dimitrov <milend@xxxxxxxxx>]

Hi,

I have problems with a multitech modem MT2834ZDXb  in receive-only 
configuration
It fails to receive faxes with the one of the following errors:

1. T.30 T2 timeout, expected page not received
2. COMREC error
3. Missing EOL after 5 seconds (section 3.2/T.4)

Is there any known poblems with this type of modems?
Do I need to change any parameters in modem config file?

Thank you for your time and help!
Best regards:
Milen

P.S. I've attached 3 sessions transmitions bellow:
===============================================
Log 1

The full document was not received because:

   T.30 T2 timeout, expected page not received

   ---- Transcript of session follows ----

Oct 06 08:00:12.97: [ 2492]: SESSION BEGIN 00000277 14506580077
Oct 06 08:00:12.97: [ 2492]: HylaFAX (tm) Version 4.1.7
Oct 06 08:00:12.97: [ 2492]: <-- [4:ATA\r]
Oct 06 08:00:25.98: [ 2492]: --> [5:+FCON]
Oct 06 08:00:25.98: [ 2492]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS1'
Oct 06 08:00:25.98: [ 2492]: RECV FAX: begin
Oct 06 08:00:29.68: [ 2492]: --> [21:+FDCS:0,3,0,2,1,0,0,3]
Oct 06 08:00:29.68: [ 2492]: REMOTE wants 9600 bit/s
Oct 06 08:00:29.68: [ 2492]: REMOTE wants page width 1728 pixels in 215
mm
Oct 06 08:00:29.68: [ 2492]: REMOTE wants unlimited page length
Oct 06 08:00:29.68: [ 2492]: REMOTE wants 3.85 line/mm
Oct 06 08:00:29.68: [ 2492]: REMOTE wants 2-D MR
Oct 06 08:00:29.68: [ 2492]: --> [2:OK]
Oct 06 08:00:29.68: [ 2492]: <-- [7:AT+FDR\r]
Oct 06 08:00:31.14: [ 2492]: --> [5:+FCFR]
Oct 06 08:00:31.14: [ 2492]: --> [21:+FDCS:0,3,0,2,1,0,0,3]
Oct 06 08:00:31.14: [ 2492]: REMOTE wants 9600 bit/s
Oct 06 08:00:31.14: [ 2492]: REMOTE wants page width 1728 pixels in 215
mm
Oct 06 08:00:31.14: [ 2492]: REMOTE wants unlimited page length
Oct 06 08:00:31.14: [ 2492]: REMOTE wants 3.85 line/mm
Oct 06 08:00:31.14: [ 2492]: REMOTE wants 2-D MR
Oct 06 08:00:31.61: [ 2492]: --> [7:CONNECT]
Oct 06 08:00:31.61: [ 2492]: RECV: begin page
Oct 06 08:00:31.61: [ 2492]: RECV: send trigger 022
Oct 06 08:01:21.38: [ 2492]: RECV: 1100 total lines, 0 bad lines, 1
consecutive bad lines
Oct 06 08:01:21.38: [ 2492]: --> [15:+FPTS:1,0,0,0,0]
Oct 06 08:01:30.35: [ 2492]: --> [8:+FHNG:73]
Oct 06 08:01:30.35: [ 2492]: REMOTE HANGUP: T.30 T2 timeout, expected
page
not received (code 73)
Oct 06 08:01:31.00: [ 2492]: --> [2:OK]
Oct 06 08:01:31.00: [ 2492]: RECV keeping unconfirmed page
Oct 06 08:01:31.00: [ 2492]: RECV FAX (00000277): from , page 1 in 1:02,
INF, 3.85 line/mm, 2-D MR, 9600 bit/s
Oct 06 08:01:31.00: [ 2492]: RECV FAX (00000277): recvq/fax00127.tif
from ,
route to <unspecified>, 1 pages in 1:06
Oct 06 08:01:31.00: [ 2492]: RECV FAX: T.30 T2 timeout, expected page
not
received
Oct 06 08:01:31.00: [ 2492]: RECV FAX (00000277): session with
terminated
abnormally: T.30 T2 timeout, expected page not received
Oct 06 08:01:31.00: [ 2492]: RECV FAX: bin/faxrcvd "recvq/fax00127.tif"
"ttyS1" "00000277" "T.30 T2 timeout, expected page not received" "" ""
======================================================
Log 2
The full document was not received because:

   COMREC error

   ---- Transcript of session follows ----

Oct 06 08:43:35.17: [ 2492]: SESSION BEGIN 00000289 14506580077
Oct 06 08:43:35.17: [ 2492]: HylaFAX (tm) Version 4.1.7
Oct 06 08:43:35.17: [ 2492]: <-- [4:ATA\r]
Oct 06 08:43:43.00: [ 2492]: --> [5:+FCON]
Oct 06 08:43:43.00: [ 2492]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS1'
Oct 06 08:43:43.00: [ 2492]: RECV FAX: begin
Oct 06 08:43:48.73: [ 2492]: --> [28:+FTSI:"          5146379388"]
Oct 06 08:43:48.73: [ 2492]: REMOTE TSI "5146379388"
Oct 06 08:43:48.73: [ 2492]: --> [21:+FDCS:0,5,0,2,1,0,0,0]
Oct 06 08:43:48.73: [ 2492]: REMOTE wants 14400 bit/s
Oct 06 08:43:48.73: [ 2492]: REMOTE wants page width 1728 pixels in 215
mm
Oct 06 08:43:48.73: [ 2492]: REMOTE wants unlimited page length
Oct 06 08:43:48.73: [ 2492]: REMOTE wants 3.85 line/mm
Oct 06 08:43:48.73: [ 2492]: REMOTE wants 2-D MR
Oct 06 08:43:48.73: [ 2492]: --> [2:OK]
Oct 06 08:43:48.73: [ 2492]: <-- [7:AT+FDR\r]
Oct 06 08:43:50.17: [ 2492]: --> [5:+FCFR]
Oct 06 08:43:50.17: [ 2492]: --> [28:+FTSI:"          5146379388"]
Oct 06 08:43:50.17: [ 2492]: REMOTE TSI "5146379388"
Oct 06 08:43:50.17: [ 2492]: --> [21:+FDCS:0,5,0,2,1,0,0,0]
Oct 06 08:43:50.17: [ 2492]: REMOTE wants 14400 bit/s
Oct 06 08:43:50.17: [ 2492]: REMOTE wants page width 1728 pixels in 215
mm
Oct 06 08:43:50.17: [ 2492]: REMOTE wants unlimited page length
Oct 06 08:43:50.17: [ 2492]: REMOTE wants 3.85 line/mm
Oct 06 08:43:50.17: [ 2492]: REMOTE wants 2-D MR
Oct 06 08:43:50.99: [ 2492]: --> [7:CONNECT]
Oct 06 08:43:50.99: [ 2492]: RECV: begin page
Oct 06 08:43:50.99: [ 2492]: RECV: send trigger 022
Oct 06 08:44:24.51: [ 2492]: RECV: 1126 total lines, 0 bad lines, 1
consecutive bad lines
Oct 06 08:44:24.51: [ 2492]: --> [15:+FPTS:1,0,0,0,0]
Oct 06 08:44:26.18: [ 2492]: --> [8:+FHNG:72]
Oct 06 08:44:26.18: [ 2492]: REMOTE HANGUP: COMREC error (code 72)
Oct 06 08:44:26.82: [ 2492]: --> [2:OK]
Oct 06 08:44:26.82: [ 2492]: RECV keeping unconfirmed page
Oct 06 08:44:26.82: [ 2492]: RECV FAX (00000289): from 5146379388, page
1 in
0:38, INF, 3.85 line/mm, 2-D MR, 14400 bit/s
Oct 06 08:44:26.82: [ 2492]: RECV FAX (00000289): recvq/fax00139.tif
from
5146379388, route to <unspecified>, 1 pages in 0:43
Oct 06 08:44:26.82: [ 2492]: RECV FAX: COMREC error
Oct 06 08:44:26.82: [ 2492]: RECV FAX (00000289): session with
5146379388
terminated abnormally: COMREC error
Oct 06 08:44:26.82: [ 2492]: RECV FAX: bin/faxrcvd "recvq/fax00139.tif"
"ttyS1" "00000289" "COMREC error" "" ""


===============================================
Log 3

The full document was not received because:

   Missing EOL after 5 seconds (section 3.2/T.4)

   ---- Transcript of session follows ----

Oct 06 08:31:24.65: [ 2492]: SESSION BEGIN 00000285 14506580077
Oct 06 08:31:24.65: [ 2492]: HylaFAX (tm) Version 4.1.7
Oct 06 08:31:24.65: [ 2492]: <-- [4:ATA\r]
Oct 06 08:31:33.15: [ 2492]: --> [5:+FCON]
Oct 06 08:31:33.15: [ 2492]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS1'
Oct 06 08:31:33.15: [ 2492]: RECV FAX: begin
Oct 06 08:31:38.80: [ 2492]: --> [28:+FTSI:"         514 3519806"]
Oct 06 08:31:38.80: [ 2492]: REMOTE TSI "514 3519806"
Oct 06 08:31:38.80: [ 2492]: --> [21:+FDCS:0,5,0,2,1,0,0,1]
Oct 06 08:31:38.80: [ 2492]: REMOTE wants 14400 bit/s
Oct 06 08:31:38.80: [ 2492]: REMOTE wants page width 1728 pixels in 215
mm
Oct 06 08:31:38.80: [ 2492]: REMOTE wants unlimited page length
Oct 06 08:31:38.80: [ 2492]: REMOTE wants 3.85 line/mm
Oct 06 08:31:38.80: [ 2492]: REMOTE wants 2-D MR
Oct 06 08:31:38.80: [ 2492]: --> [2:OK]
Oct 06 08:31:38.80: [ 2492]: <-- [7:AT+FDR\r]
Oct 06 08:31:40.24: [ 2492]: --> [5:+FCFR]
Oct 06 08:31:40.24: [ 2492]: --> [28:+FTSI:"         514 3519806"]
Oct 06 08:31:40.24: [ 2492]: REMOTE TSI "514 3519806"
Oct 06 08:31:40.24: [ 2492]: --> [21:+FDCS:0,5,0,2,1,0,0,1]
Oct 06 08:31:40.24: [ 2492]: REMOTE wants 14400 bit/s
Oct 06 08:31:40.24: [ 2492]: REMOTE wants page width 1728 pixels in 215
mm
Oct 06 08:31:40.24: [ 2492]: REMOTE wants unlimited page length
Oct 06 08:31:40.24: [ 2492]: REMOTE wants 3.85 line/mm
Oct 06 08:31:40.24: [ 2492]: REMOTE wants 2-D MR
Oct 06 08:31:40.76: [ 2492]: --> [7:CONNECT]
Oct 06 08:31:40.76: [ 2492]: RECV: begin page
Oct 06 08:31:40.76: [ 2492]: RECV: send trigger 022
Oct 06 08:32:14.48: [ 2492]: RECV: 1080 total lines, 0 bad lines, 1
consecutive bad lines
Oct 06 08:32:15.88: [ 2492]: --> [8:+FHNG:91]
Oct 06 08:32:15.88: [ 2492]: REMOTE HANGUP: Missing EOL after 5 seconds
(section 3.2/T.4) (code 91)
Oct 06 08:32:16.53: [ 2492]: --> [2:OK]
Oct 06 08:32:16.53: [ 2492]: RECV keeping unconfirmed page
Oct 06 08:32:16.53: [ 2492]: RECV FAX (00000285): from 514 3519806, page
1
in 0:38, INF, 3.85 line/mm, 2-D MR, 14400 bit/s
Oct 06 08:32:16.53: [ 2492]: RECV FAX (00000285): recvq/fax00135.tif
from
514 3519806, route to <unspecified>, 1 pages in 0:43
Oct 06 08:32:16.53: [ 2492]: RECV FAX: Missing EOL after 5 seconds
(section
3.2/T.4)
Oct 06 08:32:16.53: [ 2492]: RECV FAX (00000285): session with 514
3519806
terminated abnormally: Missing EOL after 5 seconds (section 3.2/T.4)
Oct 06 08:32:16.53: [ 2492]: RECV FAX: bin/faxrcvd "recvq/fax00135.tif"
"ttyS1" "00000285" "Missing EOL after 5 seconds (section 3.2/T.4)" "" ""




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