Re: [hylafax-users] Attachment offset problem

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

On 2003.10.01 19:17 J. Piers Hearn wrote:
> Hi all, hoping someone can help me out with a problem. I'm using 
> HylaFAX 4.1.7 on NetBSD 1.6.1/i386, and RelayFax 5.0.2 on a Windows 
> 2000 Workstation as the client, with Procmail as the middleman. I can 
> send faxes by printing to the RelayFax driver on the client, with the 
> one problem that the resulting attached TIFF file ends up being 
> offset by 2cm or so at the destination fax machine. The cover sheet 
> seems fine, but whatever I send as the core fax suffers from this 
> problem. I've tried three different faxmodems, so I don't think that 
> they're the issue, but for the life of me I can't work this one out. 
> I tried adjusting settings in the pagesizes database, but that had no 
> useful effect. Anyone got any ideas or suggestions on where I should 
> go with this?

What "offset" are you seeing, exactly?

RelayFax sends faxes in TIFF format, so you can look for the culprit in 
any number of steps: tiff2fax (which includes tiffcp, tiff2ps, and 
ps2fax) or in the sending procedure itself.  The sending procedure 
itself adds a tagline and possibly introduces margins.  You could 
narrow the search down by looking at the faxq-produced files in docq.

Lee.

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