Re: [hylafax-users] High Volume Outbound

["Darren Nickerson" <darren.nickerson@ifax.com>]

Dear Mr/Mrs B @ hushmail:

A few points:

-100 faxes/night is not high volume.Perhaps 10000/night yes, but 100? ;-)
- You're not hitting a HylaFAX limit on maximum queued jobs - it'll queue
thousands of 'em quite happily.
- As with most problems, logfiles contain a wealth of information. Elevate
HylaFAX's Session and Server log levels and try to duplicate the problem.

The only thing that comes to mind is protocol botches on sendfax's
submission of the job. Do you check to make sure sendfax completes
properly??

-Darren

--
Darren Nickerson
Senior Sales & Support Engineer
iFax Solutions, Inc. www.ifax.com
darren.nickerson@ifax.com
+1.215.438.4638

----- Original Message -----
From: <bigbrorpi@hushmail.com>
To: <hylafax-users@hylafax.org>
Sent: Wednesday, April 09, 2003 1:10 PM
Subject: [hylafax-users] High Volume Outbound


>
> Hi all -
>
> I have Hylafax set up with the Sambafax script to allow me to spool a
> text document via LPR and parse out a phone number and destination user
> to feed to sendfax. I have an AIX server spooling 100+ jobs a night,
> and last night was my first night of testing. Of the 100+ jobs, all but
> eight completed. Those eight are stuck in the sendq. Oddly enough, if
> you open the qXXX files, there is no phone number or destination user
> (unlike the other successfull jobs in the doneq). So I figured my parsgin
> failed for those jobs - nope - the script automatically pages me if it
> can't parse out a number, furthermore, it would never even send them
> on to hylafax (via sendfax) if it couldn't get a number. So I looked
> in syslog - I see most of the jobs being submitted, but those eight are
> never being listed as submitted (even though they are now stuck in the
> sendq). Furthermore, there are no c0000xxxxx entries for them in the
> log directory. I'm concerned about this seemingly "ghost fax" issue.
> Does Hylafax have a max number in queue setting that I may have exceeded?
> Or does anybody have any idea why these eight faxes were called with
> sendfax but never got send or submitted to the scheduler but are still
> in the sendq?
>
> Any help would be GREATLY appreciated!
>
> Thanks
> B
>
>
>
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