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On 2003.02.17 17:29 Mike McMullen wrote: > ------------------ > Your facsimile job to 9448422 was rejected because: > docq/doc29.ps.13: Warning, unknown field with tag 32934 (0x80a6) > ignored. > Unexpected failure converting TIFF document; the command > > /usr/bin/tiffcp -i -c g3:2d -f lsb2msb -r 9999 docq/doc29.ps.13 > docq/doc29.ps;41 > > failed with exit status 9. This conversion was done because: > > Document requires reformatting, not in Group 3 format. > Document requires reformatting, client is incapable of receiving 2DMR > data. > ------------------ Background: TIFF G4 is also known as MMR. HylaFAX doesn't support MMR in Class 1, and most modems don't support MMR in Class 2. TIFF G4 is generally a tighter compression than TIFF G3, and so storing image files (particularly 200 dpi monochrome ones) in TIFF G4 is a good idea. But, when you go to fax these TIFF G4 image files, HylaFAX must convert them to a format which it and/or the modem can use. So, tiff2fax is called, which is really just a wrapper for tiffcp. Thus, you see the tiffcp call in your error log. The factor that "changed" between your RedHat 7.0 and 7.3 installations is with tiffcp giving an exit status of 9. This is not a fatal error, but a warning status, and tiff2fax should continue rather than stop. http://bugs.hylafax.org/bugzilla/show_bug.cgi?id=341 http://bugzilla.remotesensing.org/show_bug.cgi?id=14 http://www.hylafax.org/archive/2002-10/msg00096.php SO, you have a number of options. - implement the change to tiff2fax as noted - downgrade libtiff - stop using Windows/Kodak/Wang Imaging functions Lee. ____________________ HylaFAX(tm) Users Mailing List _______________________ To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi On UNIX: mail -s unsubscribe hylafax-users-request@hylafax.org < /dev/null *To learn about commercial HylaFAX(tm) support, mail sales@hylafax.org.*