Re: [hylafax-users] incoming fax tif files are 'stretched' to landscape

[Stefan Hegny <hegny@hydrografix.com>]

Steve,

you probably *must* use a viewer that is aware of the different
vertical/horizontal resolution in fax images, especially if
in "low" resolution. 
Using a designated fax viewer should help. "Imaging" from Win/
Accessories does the job.

The "other" viewer might not recognize multiple pages either.
(e.g., on unix viewing faxes with "xv" gives exactly what you
describe - there's nothing wrong with your tiff's if you can
see them ok in the kodak viewer)

regards,
Stefan

Steve Cox schrieb:
> 
> Hi,
> 
> I've just installed hylafax and have got the baisc system running. Looks
> great but with one problem.
> 
> The tif files created with the incoming faxes are 'stretched' width-ways. It
> looks like the the image has been pulled from a portrait size into a
> landscape size.
> 
> The details of the tiff files bear this out.. for example:
> 
> Width: 1728 pixels
> Height: 1114 pixels.
> 
> If I use something like the simple Kodak viewer supplied in Win2k, then it's
> fine, but most viewers Office photo editor, slowview etc will fit it to the
> defined size.
> 
> I've had a search through the archive and have found something similar a
> while back but the solution was to fix "fax/tiff to ps" whereas I'm looking
> at the tiff itself.
> 
> I'm using a USR 56K faxmodem, and I've tried it with a couple of different
> sending faxes but it still occurs.
> 
> Thanks for any ideas.
> 
> Steve C
>

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