[hylafax-users] Why my received Faxes are never in din a4 format

["Cyberstorm" <cybergenic@gmx.de>]

Hello all,

I have searched hours but i cannot find a solution for my problem.
My received faxes are never DIN A4. Most of them are in North American
Letter Format.
And as a result in the first Line I cannot read.
It has nothing to do with ps2pdf or so, the tif File has a the wrong
format.
I'm using a Sedlbauer SpeedFax+ PCI and Hylafax 4.12 on RedHat 7.3. With
Hylafax 4.1beta3 and RedHat 7.2 is the same.


In German:

Hallo zusammen,

Weiß jemand wieso meine empfangenden Faxe immer ein Stückchen zu kurz
geraten? Es sind immer so um die 270, machmal sogar nur240 mm. Aber nie
297mm. Habe alles gelesen und versucht, weiß aber partout nicht mehr
weiter. Hat jemand einen Tip für mich?


Hier ein Auszug aus dem Logfile.

    Sender: 
     Pages: 1
   Quality: Normal
      Page: 1728 by 271
  Received: 2002:06:23 23:13:29
TimeToRecv: 0:15
SignalRate: 14400 bit/s
DataFormat: 1-D MR
ReceivedOn: modem

The full document was not received because:

    COMREC received DCN

    ---- Transcript of session follows ----

Jun 23 23:13:14.83: [ 1020]: SESSION BEGIN 00000039 ***
Jun 23 23:13:14.83: [ 1020]: HylaFAX (tm) Version 4.1.2
Jun 23 23:13:14.83: [ 1020]: MODEM set XON/XOFF/FLUSH: input ignored,
output disabled
Jun 23 23:13:14.83: [ 1020]: <-- [4:ATA\r]
Jun 23 23:13:20.05: [ 1020]: --> [7:CONNECT]
Jun 23 23:13:20.05: [ 1020]: ANSWER: FAX CONNECTION  DEVICE '/dev/modem'
Jun 23 23:13:20.05: [ 1020]: MODEM input buffering enabled
Jun 23 23:13:20.05: [ 1020]: RECV FAX: begin
Jun 23 23:13:20.05: [ 1020]: MODEM input buffering disabled
Jun 23 23:13:20.07: [ 1020]: --> [7:CONNECT]
Jun 23 23:13:21.19: [ 1020]: --> [2:OK]
Jun 23 23:13:21.19: [ 1020]: <-- [9:AT+FRH=3\r]
Jun 23 23:13:21.59: [ 1020]: --> [7:CONNECT]
Jun 23 23:13:23.22: [ 1020]: --> [2:OK]
Jun 23 23:13:23.22: [ 1020]: REMOTE TSI ""
Jun 23 23:13:23.22: [ 1020]: <-- [9:AT+FRH=3\r]
Jun 23 23:13:23.23: [ 1020]: --> [7:CONNECT]
Jun 23 23:13:23.53: [ 1020]: --> [2:OK]
Jun 23 23:13:23.53: [ 1020]: REMOTE wants 14400 bit/s
Jun 23 23:13:23.53: [ 1020]: REMOTE wants page width 1728 pixels in 215
mm
Jun 23 23:13:23.53: [ 1020]: REMOTE wants A4 page length (297 mm)

Die Gegenstelle will doch A4

Jun 23 23:13:23.53: [ 1020]: REMOTE wants 3.85 line/mm
Jun 23 23:13:23.53: [ 1020]: REMOTE wants 1-D MR
Jun 23 23:13:23.53: [ 1020]: RECV training at v.17 14400 bit/s
Jun 23 23:13:23.53: [ 1020]: MODEM set XON/XOFF/DRAIN: input ignored,
output generated
Jun 23 23:13:23.53: [ 1020]: <-- [11:AT+FRM=145\r]
Jun 23 23:13:25.40: [ 1020]: --> [7:CONNECT]
Jun 23 23:13:26.98: [ 1020]: MODEM set XON/XOFF/DRAIN: input ignored,
output disabled
Jun 23 23:13:26.98: [ 1020]: RECV: TCF 2850 bytes, 4% non-zero, 2697
zero-run
Jun 23 23:13:26.98: [ 1020]: --> [10:NO CARRIER]
Jun 23 23:13:26.98: [ 1020]: DELAY 75 ms
Jun 23 23:13:27.06: [ 1020]: TRAINING succeeded
Jun 23 23:13:27.06: [ 1020]: <-- [9:AT+FTH=3\r]
Jun 23 23:13:28.69: [ 1020]: --> [7:CONNECT]
Jun 23 23:13:28.93: [ 1020]: --> [2:OK]
Jun 23 23:13:28.93: [ 1020]: MODEM input buffering enabled
Jun 23 23:13:28.93: [ 1020]: MODEM set XON/XOFF/FLUSH: input ignored,
output generated
Jun 23 23:13:28.93: [ 1020]: <-- [11:AT+FRM=146\r]
Jun 23 23:13:29.70: [ 1020]: --> [7:CONNECT]
Jun 23 23:13:29.70: [ 1020]: RECV: begin page
Jun 23 23:13:42.81: [ 1020]: RECV: 1047 total lines, 1 bad lines, 1
consecutive bad lines
Jun 23 23:13:42.81: [ 1020]: RECV: end page
Jun 23 23:13:42.81: [ 1020]: --> [10:NO CARRIER]
Jun 23 23:13:42.81: [ 1020]: MODEM set XON/XOFF/DRAIN: input ignored,
output disabled
Jun 23 23:13:42.81: [ 1020]: MODEM input buffering disabled
Jun 23 23:13:42.81: [ 1020]: <-- [9:AT+FRH=3\r]
Jun 23 23:13:42.94: [ 1020]: --> [7:CONNECT]
Jun 23 23:13:44.01: [ 1020]: --> [2:OK]
Jun 23 23:13:44.01: [ 1020]: RECV recv MPS (more pages, same document)
Jun 23 23:13:44.01: [ 1020]: DELAY 75 ms
Jun 23 23:13:44.09: [ 1020]: <-- [9:AT+FTH=3\r]
Jun 23 23:13:44.09: [ 1020]: --> [10:NO CARRIER]
Jun 23 23:13:44.09: [ 1020]: RECV send MCF (message confirmation)
Jun 23 23:13:44.09: [ 1020]: RECV FAX (00000039): from , page 1 in 0:17,
A4, 3.85 line/mm, 1-D MR, 14400 bit/s
Jun 23 23:13:44.09: [ 1020]: MODEM input buffering enabled
Jun 23 23:13:44.09: [ 1020]: MODEM set XON/XOFF/FLUSH: input ignored,
output generated
Jun 23 23:13:44.09: [ 1020]: <-- [11:AT+FRM=146\r]
Jun 23 23:13:47.54: [ 1020]: --> [7:CONNECT]
Jun 23 23:13:47.54: [ 1020]: RECV: begin page
Jun 23 23:13:47.65: [ 1020]: RECV: 0 total lines, 0 bad lines, 0
consecutive bad lines
Jun 23 23:13:47.65: [ 1020]: RECV: end page
Jun 23 23:13:47.65: [ 1020]: --> [10:NO CARRIER]
Jun 23 23:13:47.65: [ 1020]: MODEM set XON/XOFF/DRAIN: input ignored,
output disabled
Jun 23 23:13:47.65: [ 1020]: MODEM input buffering disabled
Jun 23 23:13:47.65: [ 1020]: <-- [9:AT+FRH=3\r]
Jun 23 23:13:47.67: [ 1020]: --> [7:CONNECT]
Jun 23 23:13:48.53: [ 1020]: --> [2:OK]
Jun 23 23:13:48.53: [ 1020]: RECV recv MPS (more pages, same document)
Jun 23 23:13:48.53: [ 1020]: DELAY 75 ms
Jun 23 23:13:48.61: [ 1020]: <-- [9:AT+FTH=3\r]
Jun 23 23:13:48.61: [ 1020]: --> [10:NO CARRIER]
Jun 23 23:13:48.61: [ 1020]: RECV send MCF (message confirmation)
Jun 23 23:13:48.61: [ 1020]: RECV FAX (00000039): from , page 2 in 0:04,
A4, 3.85 line/mm, 1-D MR, 14400 bit/s
Jun 23 23:13:48.61: [ 1020]: MODEM input buffering enabled
Jun 23 23:13:48.61: [ 1020]: MODEM set XON/XOFF/FLUSH: input ignored,
output generated
Jun 23 23:13:48.61: [ 1020]: <-- [11:AT+FRM=146\r]
Jun 23 23:13:52.01: [ 1020]: --> [7:CONNECT]
Jun 23 23:13:52.01: [ 1020]: RECV: begin page
Jun 23 23:13:52.12: [ 1020]: RECV: 0 total lines, 0 bad lines, 0
consecutive bad lines
Jun 23 23:13:52.12: [ 1020]: RECV: end page
Jun 23 23:13:52.12: [ 1020]: --> [10:NO CARRIER]
Jun 23 23:13:52.12: [ 1020]: MODEM set XON/XOFF/DRAIN: input ignored,
output disabled
Jun 23 23:13:52.12: [ 1020]: MODEM input buffering disabled
Jun 23 23:13:52.12: [ 1020]: <-- [9:AT+FRH=3\r]
Jun 23 23:13:52.16: [ 1020]: --> [7:CONNECT]
Jun 23 23:13:53.12: [ 1020]: --> [2:OK]
Jun 23 23:13:53.12: [ 1020]: RECV recv MPS (more pages, same document)
Jun 23 23:13:53.12: [ 1020]: DELAY 75 ms
Jun 23 23:13:53.20: [ 1020]: <-- [9:AT+FTH=3\r]
Jun 23 23:13:53.20: [ 1020]: --> [10:NO CARRIER]
Jun 23 23:13:53.20: [ 1020]: RECV send MCF (message confirmation)
Jun 23 23:13:53.20: [ 1020]: RECV FAX (00000039): from , page 3 in 0:05,
A4, 3.85 line/mm, 1-D MR, 14400 bit/s
Jun 23 23:13:53.20: [ 1020]: MODEM input buffering enabled
Jun 23 23:13:53.20: [ 1020]: MODEM set XON/XOFF/FLUSH: input ignored,
output generated
Jun 23 23:13:53.20: [ 1020]: <-- [11:AT+FRM=146\r]
Jun 23 23:13:56.76: [ 1020]: --> [7:CONNECT]
Jun 23 23:13:56.76: [ 1020]: RECV: begin page
Jun 23 23:13:56.87: [ 1020]: RECV: 0 total lines, 0 bad lines, 0
consecutive bad lines
Jun 23 23:13:56.87: [ 1020]: RECV: end page
Jun 23 23:13:56.87: [ 1020]: --> [10:NO CARRIER]
Jun 23 23:13:56.87: [ 1020]: MODEM set XON/XOFF/DRAIN: input ignored,
output disabled
Jun 23 23:13:56.87: [ 1020]: MODEM input buffering disabled
Jun 23 23:13:56.87: [ 1020]: <-- [9:AT+FRH=3\r]
Jun 23 23:13:56.89: [ 1020]: --> [7:CONNECT]
Jun 23 23:13:57.75: [ 1020]: --> [2:OK]
Jun 23 23:13:57.75: [ 1020]: RECV recv DCN
Jun 23 23:13:57.75: [ 1020]: RECV FAX (00000039): recvq/fax00037.tif
from , route to <unspecified>, 3 pages in 0:37
Jun 23 23:13:57.75: [ 1020]: RECV FAX: COMREC received DCN
Jun 23 23:13:57.75: [ 1020]: <-- [9:AT+FTH=3\r]
Jun 23 23:13:59.50: [ 1020]: --> [7:CONNECT]
Jun 23 23:13:59.77: [ 1020]: --> [2:OK]
Jun 23 23:13:59.77: [ 1020]: MODEM input buffering enabled
Jun 23 23:13:59.77: [ 1020]: RECV FAX (00000039): session with
terminated abnormally: COMREC received DCN
Jun 23 23:13:59.77: [ 1020]: RECV FAX: bin/faxrcvd "recvq/fax00037.tif"
"modem" "00000039" "COMREC received DCN" "CALLER NUMBER: ***
 CIDNumber: CALLER NUMBER: ***

   CIDName: CALLER NUMBER: ***


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