[hylafax-users] Why my received Faxes are never in din a4 format

["Cyberstorm" <cybergenic@gmx.de>]

Hello all,

I have searched hours but i cannot find a solution for my problem.
My received faxes are never DIN A4. Most of them are in North American
Letter Format.
And as a result in the first Line I cannot read.
It has nothing to do with ps2pdf or so, the tif File has a the wrong
format.
I'm using a Sedlbauer SpeedFax+ PCI and Hylafax 4.12 on RedHat 7.3. With
Hylafax 4.1beta3 and RedHat 7.2 is the same.


In German:

Hallo zusammen,

Wei� jemand wieso meine empfangenden Faxe immer ein St�ckchen zu kurz
geraten? Es sind immer so um die 270, machmal sogar nur240 mm. Aber nie
297mm. Habe alles gelesen und versucht, wei� aber partout nicht mehr
weiter. Hat jemand einen Tip f�r mich?


Hier ein Auszug aus dem Logfile.

    Sender: 
     Pages: 1
   Quality: Normal
      Page: 1728 by 271
  Received: 2002:06:23 23:13:29
TimeToRecv: 0:15
SignalRate: 14400 bit/s
DataFormat: 1-D MR
ReceivedOn: modem

The full document was not received because:

    COMREC received DCN

    ---- Transcript of session follows ----

Jun 23 23:13:14.83: [ 1020]: SESSION BEGIN 00000039 ***
Jun 23 23:13:14.83: [ 1020]: HylaFAX (tm) Version 4.1.2
Jun 23 23:13:14.83: [ 1020]: MODEM set XON/XOFF/FLUSH: input ignored,
output disabled
Jun 23 23:13:14.83: [ 1020]: <-- [4:ATA\r]
Jun 23 23:13:20.05: [ 1020]: --> [7:CONNECT]
Jun 23 23:13:20.05: [ 1020]: ANSWER: FAX CONNECTION  DEVICE '/dev/modem'
Jun 23 23:13:20.05: [ 1020]: MODEM input buffering enabled
Jun 23 23:13:20.05: [ 1020]: RECV FAX: begin
Jun 23 23:13:20.05: [ 1020]: MODEM input buffering disabled
Jun 23 23:13:20.07: [ 1020]: --> [7:CONNECT]
Jun 23 23:13:21.19: [ 1020]: --> [2:OK]
Jun 23 23:13:21.19: [ 1020]: <-- [9:AT+FRH=3\r]
Jun 23 23:13:21.59: [ 1020]: --> [7:CONNECT]
Jun 23 23:13:23.22: [ 1020]: --> [2:OK]
Jun 23 23:13:23.22: [ 1020]: REMOTE TSI ""
Jun 23 23:13:23.22: [ 1020]: <-- [9:AT+FRH=3\r]
Jun 23 23:13:23.23: [ 1020]: --> [7:CONNECT]
Jun 23 23:13:23.53: [ 1020]: --> [2:OK]
Jun 23 23:13:23.53: [ 1020]: REMOTE wants 14400 bit/s
Jun 23 23:13:23.53: [ 1020]: REMOTE wants page width 1728 pixels in 215
mm
Jun 23 23:13:23.53: [ 1020]: REMOTE wants A4 page length (297 mm)

Die Gegenstelle will doch A4

Jun 23 23:13:23.53: [ 1020]: REMOTE wants 3.85 line/mm
Jun 23 23:13:23.53: [ 1020]: REMOTE wants 1-D MR
Jun 23 23:13:23.53: [ 1020]: RECV training at v.17 14400 bit/s
Jun 23 23:13:23.53: [ 1020]: MODEM set XON/XOFF/DRAIN: input ignored,
output generated
Jun 23 23:13:23.53: [ 1020]: <-- [11:AT+FRM=145\r]
Jun 23 23:13:25.40: [ 1020]: --> [7:CONNECT]
Jun 23 23:13:26.98: [ 1020]: MODEM set XON/XOFF/DRAIN: input ignored,
output disabled
Jun 23 23:13:26.98: [ 1020]: RECV: TCF 2850 bytes, 4% non-zero, 2697
zero-run
Jun 23 23:13:26.98: [ 1020]: --> [10:NO CARRIER]
Jun 23 23:13:26.98: [ 1020]: DELAY 75 ms
Jun 23 23:13:27.06: [ 1020]: TRAINING succeeded
Jun 23 23:13:27.06: [ 1020]: <-- [9:AT+FTH=3\r]
Jun 23 23:13:28.69: [ 1020]: --> [7:CONNECT]
Jun 23 23:13:28.93: [ 1020]: --> [2:OK]
Jun 23 23:13:28.93: [ 1020]: MODEM input buffering enabled
Jun 23 23:13:28.93: [ 1020]: MODEM set XON/XOFF/FLUSH: input ignored,
output generated
Jun 23 23:13:28.93: [ 1020]: <-- [11:AT+FRM=146\r]
Jun 23 23:13:29.70: [ 1020]: --> [7:CONNECT]
Jun 23 23:13:29.70: [ 1020]: RECV: begin page
Jun 23 23:13:42.81: [ 1020]: RECV: 1047 total lines, 1 bad lines, 1
consecutive bad lines
Jun 23 23:13:42.81: [ 1020]: RECV: end page
Jun 23 23:13:42.81: [ 1020]: --> [10:NO CARRIER]
Jun 23 23:13:42.81: [ 1020]: MODEM set XON/XOFF/DRAIN: input ignored,
output disabled
Jun 23 23:13:42.81: [ 1020]: MODEM input buffering disabled
Jun 23 23:13:42.81: [ 1020]: <-- [9:AT+FRH=3\r]
Jun 23 23:13:42.94: [ 1020]: --> [7:CONNECT]
Jun 23 23:13:44.01: [ 1020]: --> [2:OK]
Jun 23 23:13:44.01: [ 1020]: RECV recv MPS (more pages, same document)
Jun 23 23:13:44.01: [ 1020]: DELAY 75 ms
Jun 23 23:13:44.09: [ 1020]: <-- [9:AT+FTH=3\r]
Jun 23 23:13:44.09: [ 1020]: --> [10:NO CARRIER]
Jun 23 23:13:44.09: [ 1020]: RECV send MCF (message confirmation)
Jun 23 23:13:44.09: [ 1020]: RECV FAX (00000039): from , page 1 in 0:17,
A4, 3.85 line/mm, 1-D MR, 14400 bit/s
Jun 23 23:13:44.09: [ 1020]: MODEM input buffering enabled
Jun 23 23:13:44.09: [ 1020]: MODEM set XON/XOFF/FLUSH: input ignored,
output generated
Jun 23 23:13:44.09: [ 1020]: <-- [11:AT+FRM=146\r]
Jun 23 23:13:47.54: [ 1020]: --> [7:CONNECT]
Jun 23 23:13:47.54: [ 1020]: RECV: begin page
Jun 23 23:13:47.65: [ 1020]: RECV: 0 total lines, 0 bad lines, 0
consecutive bad lines
Jun 23 23:13:47.65: [ 1020]: RECV: end page
Jun 23 23:13:47.65: [ 1020]: --> [10:NO CARRIER]
Jun 23 23:13:47.65: [ 1020]: MODEM set XON/XOFF/DRAIN: input ignored,
output disabled
Jun 23 23:13:47.65: [ 1020]: MODEM input buffering disabled
Jun 23 23:13:47.65: [ 1020]: <-- [9:AT+FRH=3\r]
Jun 23 23:13:47.67: [ 1020]: --> [7:CONNECT]
Jun 23 23:13:48.53: [ 1020]: --> [2:OK]
Jun 23 23:13:48.53: [ 1020]: RECV recv MPS (more pages, same document)
Jun 23 23:13:48.53: [ 1020]: DELAY 75 ms
Jun 23 23:13:48.61: [ 1020]: <-- [9:AT+FTH=3\r]
Jun 23 23:13:48.61: [ 1020]: --> [10:NO CARRIER]
Jun 23 23:13:48.61: [ 1020]: RECV send MCF (message confirmation)
Jun 23 23:13:48.61: [ 1020]: RECV FAX (00000039): from , page 2 in 0:04,
A4, 3.85 line/mm, 1-D MR, 14400 bit/s
Jun 23 23:13:48.61: [ 1020]: MODEM input buffering enabled
Jun 23 23:13:48.61: [ 1020]: MODEM set XON/XOFF/FLUSH: input ignored,
output generated
Jun 23 23:13:48.61: [ 1020]: <-- [11:AT+FRM=146\r]
Jun 23 23:13:52.01: [ 1020]: --> [7:CONNECT]
Jun 23 23:13:52.01: [ 1020]: RECV: begin page
Jun 23 23:13:52.12: [ 1020]: RECV: 0 total lines, 0 bad lines, 0
consecutive bad lines
Jun 23 23:13:52.12: [ 1020]: RECV: end page
Jun 23 23:13:52.12: [ 1020]: --> [10:NO CARRIER]
Jun 23 23:13:52.12: [ 1020]: MODEM set XON/XOFF/DRAIN: input ignored,
output disabled
Jun 23 23:13:52.12: [ 1020]: MODEM input buffering disabled
Jun 23 23:13:52.12: [ 1020]: <-- [9:AT+FRH=3\r]
Jun 23 23:13:52.16: [ 1020]: --> [7:CONNECT]
Jun 23 23:13:53.12: [ 1020]: --> [2:OK]
Jun 23 23:13:53.12: [ 1020]: RECV recv MPS (more pages, same document)
Jun 23 23:13:53.12: [ 1020]: DELAY 75 ms
Jun 23 23:13:53.20: [ 1020]: <-- [9:AT+FTH=3\r]
Jun 23 23:13:53.20: [ 1020]: --> [10:NO CARRIER]
Jun 23 23:13:53.20: [ 1020]: RECV send MCF (message confirmation)
Jun 23 23:13:53.20: [ 1020]: RECV FAX (00000039): from , page 3 in 0:05,
A4, 3.85 line/mm, 1-D MR, 14400 bit/s
Jun 23 23:13:53.20: [ 1020]: MODEM input buffering enabled
Jun 23 23:13:53.20: [ 1020]: MODEM set XON/XOFF/FLUSH: input ignored,
output generated
Jun 23 23:13:53.20: [ 1020]: <-- [11:AT+FRM=146\r]
Jun 23 23:13:56.76: [ 1020]: --> [7:CONNECT]
Jun 23 23:13:56.76: [ 1020]: RECV: begin page
Jun 23 23:13:56.87: [ 1020]: RECV: 0 total lines, 0 bad lines, 0
consecutive bad lines
Jun 23 23:13:56.87: [ 1020]: RECV: end page
Jun 23 23:13:56.87: [ 1020]: --> [10:NO CARRIER]
Jun 23 23:13:56.87: [ 1020]: MODEM set XON/XOFF/DRAIN: input ignored,
output disabled
Jun 23 23:13:56.87: [ 1020]: MODEM input buffering disabled
Jun 23 23:13:56.87: [ 1020]: <-- [9:AT+FRH=3\r]
Jun 23 23:13:56.89: [ 1020]: --> [7:CONNECT]
Jun 23 23:13:57.75: [ 1020]: --> [2:OK]
Jun 23 23:13:57.75: [ 1020]: RECV recv DCN
Jun 23 23:13:57.75: [ 1020]: RECV FAX (00000039): recvq/fax00037.tif
from , route to <unspecified>, 3 pages in 0:37
Jun 23 23:13:57.75: [ 1020]: RECV FAX: COMREC received DCN
Jun 23 23:13:57.75: [ 1020]: <-- [9:AT+FTH=3\r]
Jun 23 23:13:59.50: [ 1020]: --> [7:CONNECT]
Jun 23 23:13:59.77: [ 1020]: --> [2:OK]
Jun 23 23:13:59.77: [ 1020]: MODEM input buffering enabled
Jun 23 23:13:59.77: [ 1020]: RECV FAX (00000039): session with
terminated abnormally: COMREC received DCN
Jun 23 23:13:59.77: [ 1020]: RECV FAX: bin/faxrcvd "recvq/fax00037.tif"
"modem" "00000039" "COMREC received DCN" "CALLER NUMBER: ***
 CIDNumber: CALLER NUMBER: ***

   CIDName: CALLER NUMBER: ***


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