Re: [hylafax-users] Receive Errors

[Jeff Herring <jeffh@sldsi.com>]

The HP reports 2D-MR capabilities, however it works MUCH better if
you force 1D with the "-1" switch on the sendfax command. (This is
only 20-30 hours worth of work distilled in to one sentence.)

This also might be accomplished in a destctrls file.

-Jeff H.

At 03:19 PM 3/12/02 -0500, Geoff Silver wrote:
>Hello,
>
>I'm working with a client to finish up their Hylafax setup.  Most
>everything seems to work well, except some faxes from Hylafax to their fax
>machine cause the fax machine to fail with a 'receive error'.  Hylafax
>simply notes that the job failed, and retries.  If I manually clear the
>error on the fax machine (it's an HP Laserjet 3100), it will often
>transmit fine.
>
>I'm wondering if this is an issue specifically with this fax machine, or
>if it is more common.  Have others seen these sorts of errors?  If so,
>were you able to fix it?  Faxes from hylafax to itself (there are several
>modems) work fine, as do faxes sent to an e-fax number.  However, I assume
>most people receiving faxes will be using a regular fax machine, and I
>don't want this to present a problem.
>
>Other details:  Debian Linux (Stable/Potato), latest stable Debian hylafax
>package, Multitech "hylafax-approved" modem (though we had the same
>problem with a set of USR 56k modems).
>
>Thanks for any help you can provide.  BTW, I'm not subscribed to the
>hylafax list, so if you would please make sure my address is included in
>any replies, that would be very much appreciated.  Thanks!
>
>--
>Geoff Silver                                    <geoff at uslinux dot net>
>"If Bill Gates had a nickel for every time Windows crashed...
>         Oh wait, he does"
>
>
>
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--------------------------------------
Jeff Herring  /  jeffh@sldsi.com
Seacoast Laboratory Data Systems, Inc.
Voice:  603 431 4114  x14
FAX:    603 431 2112
--------------------------------------


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