Re: [hylafax-users] 4.1 only sending top 1" of pages

[Jim Dossey <jfd@broadcastdealer.com>]

On Tue, 24 Jul 2001, Lee Howard wrote:

> At 09:55 PM 7/24/01 -0400, Jim Dossey wrote:
> >I recently upgraded from HylaFAX 4.1b3 to 4.1 on a Unixware 7.0.1
> >system.  4.1b3 was working great.  I upgraded to 4.1 because the CHANGES
> >file said there were fixes for load balancing on multiple modems, which
> >we do.  That part seems to work great.  However, sometimes 4.1 will only
> >send the top 1" of a page.
>
> How often is sometimes?

The postscript and TIFF were always chopped off.  The text file always
sent the first page okay, but all following pages were chopped off.

> Were there any compile errors?

I didn't have any compile errors, but I did have a few configure errors.
But I've always had configure errors when compiling under Unixware.

> Could you please post a session log for one of these troubled faxes?

I have attaached a log from a 5 page fax.  The first page was a hylafax
cover page (postscript), and the following pages were all TIFF files.  All
5 pages were chopped off at exactly the same point.

Thanks,
Jim Dossey
Jul 24 20:38:31.73: [25070]: SESSION BEGIN 00000007 1XXXXXXXXXX
Jul 24 20:38:31.73: [25070]: HylaFAX (tm) Version 4.1
Jul 24 20:38:31.73: [25070]: SEND FAX: JOB 2 DEST XXX-XXXX COMMID 00000007
Jul 24 20:38:31.73: [25070]: DEVICE '/dev/tty01h'
Jul 24 20:38:31.73: [25070]: DELAY 75 ms
Jul 24 20:38:31.81: [25070]: DELAY 2600 ms
Jul 24 20:38:34.41: [25070]: <-- [4:ATZ\r]
Jul 24 20:38:35.02: [25070]: --> [3:ATZ]
Jul 24 20:38:35.02: [25070]: --> [2:OK]
Jul 24 20:38:35.02: [25070]: <-- [5:ATE0\r]
Jul 24 20:38:35.24: [25070]: --> [4:ATE0]
Jul 24 20:38:35.24: [25070]: --> [2:OK]
Jul 24 20:38:35.24: [25070]: <-- [5:ATV1\r]
Jul 24 20:38:35.46: [25070]: --> [2:OK]
Jul 24 20:38:35.46: [25070]: <-- [5:ATQ0\r]
Jul 24 20:38:35.68: [25070]: --> [2:OK]
Jul 24 20:38:35.68: [25070]: <-- [7:ATS0=0\r]
Jul 24 20:38:35.90: [25070]: --> [2:OK]
Jul 24 20:38:35.90: [25070]: <-- [7:ATS8=2\r]
Jul 24 20:38:36.12: [25070]: --> [2:OK]
Jul 24 20:38:36.12: [25070]: <-- [8:ATS7=60\r]
Jul 24 20:38:36.34: [25070]: --> [2:OK]
Jul 24 20:38:36.34: [25070]: <-- [6:AT&E4\r]
Jul 24 20:38:36.56: [25070]: --> [2:OK]
Jul 24 20:38:36.56: [25070]: <-- [6:AT&D3\r]
Jul 24 20:38:36.78: [25070]: --> [2:OK]
Jul 24 20:38:36.78: [25070]: <-- [6:AT&C1\r]
Jul 24 20:38:37.00: [25070]: --> [2:OK]
Jul 24 20:38:37.00: [25070]: <-- [12:AT+FCLASS=2\r]
Jul 24 20:38:37.22: [25070]: --> [2:OK]
Jul 24 20:38:37.22: [25070]: <-- [10:AT+FTBC=0\r]
Jul 24 20:38:37.44: [25070]: --> [2:OK]
Jul 24 20:38:37.44: [25070]: <-- [10:AT+FBOR=0\r]
Jul 24 20:38:37.66: [25070]: --> [2:OK]
Jul 24 20:38:37.66: [25070]: <-- [13:AT+FPHCTO=30\r]
Jul 24 20:38:37.88: [25070]: --> [2:OK]
Jul 24 20:38:37.88: [25070]: <-- [24:AT+FDCC=1,5,2,2,0,0,0,0\r]
Jul 24 20:38:38.10: [25070]: --> [2:OK]
Jul 24 20:38:38.10: [25070]: <-- [5:ATM0\r]
Jul 24 20:38:38.32: [25070]: --> [2:OK]
Jul 24 20:38:38.32: [25070]: <-- [12:AT+FCLASS=2\r]
Jul 24 20:38:38.64: [25070]: --> [2:OK]
Jul 24 20:38:38.64: [25070]: <-- [10:AT+FTBC=0\r]
Jul 24 20:38:38.96: [25070]: --> [2:OK]
Jul 24 20:38:38.96: [25070]: <-- [10:AT+FBOR=0\r]
Jul 24 20:38:39.28: [25070]: --> [2:OK]
Jul 24 20:38:39.28: [25070]: <-- [13:AT+FPHCTO=30\r]
Jul 24 20:38:39.60: [25070]: --> [2:OK]
Jul 24 20:38:39.60: [25070]: <-- [24:AT+FDCC=1,5,2,2,0,0,0,0\r]
Jul 24 20:38:39.92: [25070]: --> [2:OK]
Jul 24 20:38:39.92: [25070]: <-- [14:AT+FLID="XXX"\r]
Jul 24 20:38:40.24: [25070]: --> [2:OK]
Jul 24 20:38:40.24: [25070]: DIAL XXXXXXX
Jul 24 20:38:40.24: [25070]: <-- [12:ATDTXXXXXXX\r]
Jul 24 20:39:02.89: [25070]: --> [5:+FCON]
Jul 24 20:39:05.38: [25070]: --> [39:+FNSF:B5 00 76 D2 DD A7 A0 57 C6 66 07 ]
Jul 24 20:39:05.38: [25070]: REMOTE NSF "B5 00 76 D2 DD A7 A0 57 C6 66 07"
Jul 24 20:39:05.38: [25070]: NSF remote fax equipment: Trust 
Jul 24 20:39:05.38: [25070]: --> [28:+FCSI:" 1 XXX XXX XXXX     "]
Jul 24 20:39:05.38: [25070]: REMOTE CSI "1 XXX XXX XXXX"
Jul 24 20:39:05.38: [25070]: --> [21:+FDIS:1,5,2,2,0,2,0,0]
Jul 24 20:39:05.38: [25070]: --> [2:OK]
Jul 24 20:39:05.38: [25070]: REMOTE best rate 14400 bit/s
Jul 24 20:39:05.38: [25070]: REMOTE max page width 2432 pixels in 303 mm
Jul 24 20:39:05.38: [25070]: REMOTE max unlimited page length 
Jul 24 20:39:05.38: [25070]: REMOTE best vres 7.7 line/mm
Jul 24 20:39:05.38: [25070]: REMOTE best format 1-D MR
Jul 24 20:39:05.38: [25070]: REMOTE supports T.30 Annex C, half duplex ECM
Jul 24 20:39:05.38: [25070]: REMOTE best 0 ms/scanline
Jul 24 20:39:05.38: [25070]: USE 14400 bit/s
Jul 24 20:39:05.38: [25070]: USE 0 ms/scanline
Jul 24 20:39:05.38: [25070]: SEND file "docq/doc3.ps;30"
Jul 24 20:39:05.38: [25070]: USE page width 1728 pixels in 215 mm
Jul 24 20:39:05.38: [25070]: USE unlimited page length 
Jul 24 20:39:05.38: [25070]: USE 3.85 line/mm
Jul 24 20:39:05.38: [25070]: USE 1-D MR
Jul 24 20:39:05.38: [25070]: <-- [24:AT+FDIS=0,5,0,2,0,0,0,0\r]
Jul 24 20:39:05.70: [25070]: --> [2:OK]
Jul 24 20:39:05.70: [25070]: <-- [7:AT+FDT\r]
Jul 24 20:39:12.68: [25070]: --> [21:+FDCS:0,5,0,2,0,0,0,0]
Jul 24 20:39:12.68: [25070]: --> [7:CONNECT]
Jul 24 20:39:12.68: [25070]: SEND wait for XON
Jul 24 20:39:12.68: [25070]: --> [1:]
Jul 24 20:39:12.68: [25070]: SEND begin page
Jul 24 20:39:12.68: [25070]: <-- data [1032]
Jul 24 20:39:12.68: [25070]: <-- data [1029]
Jul 24 20:39:12.68: [25070]: <-- data [85]
Jul 24 20:39:12.90: [25070]: SENT 2133 bytes of data
Jul 24 20:39:12.90: [25070]: <-- data [2]
Jul 24 20:39:12.90: [25070]: SEND end page
Jul 24 20:39:13.36: [25070]: --> [2:OK]
Jul 24 20:39:13.36: [25070]: SEND send MPS (more pages, same document)
Jul 24 20:39:13.36: [25070]: <-- [9:AT+FET=0\r]
Jul 24 20:39:18.66: [25070]: --> [7:+FPTS:1]
Jul 24 20:39:18.66: [25070]: --> [2:OK]
Jul 24 20:39:18.66: [25070]: SEND recv MCF (message confirmation)
Jul 24 20:39:18.66: [25070]: SEND FAX (00000007): FROM jfd@localhost TO XXX-XXXX (page 1 of 5 sent in 0:13)
Jul 24 20:39:18.66: [25070]: SEND FAX (00000007): FROM jfd@localhost TO XXX-XXXX (docq/doc3.ps;30 sent in 0:13)
Jul 24 20:39:18.66: [25070]: SEND file "docq/doc4.tif;30"
Jul 24 20:39:18.66: [25070]: USE page width 1728 pixels in 215 mm
Jul 24 20:39:18.66: [25070]: USE unlimited page length 
Jul 24 20:39:18.66: [25070]: USE 3.85 line/mm
Jul 24 20:39:18.66: [25070]: USE 1-D MR
Jul 24 20:39:18.66: [25070]: <-- [7:AT+FDT\r]
Jul 24 20:39:18.90: [25070]: --> [7:CONNECT]
Jul 24 20:39:18.90: [25070]: SEND wait for XON
Jul 24 20:39:18.90: [25070]: --> [1:]
Jul 24 20:39:18.90: [25070]: SEND begin page
Jul 24 20:39:18.90: [25070]: <-- data [933]
Jul 24 20:39:18.90: [25070]: SENT 929 bytes of data
Jul 24 20:39:18.90: [25070]: <-- data [2]
Jul 24 20:39:18.90: [25070]: SEND end page
Jul 24 20:39:19.30: [25070]: --> [2:OK]
Jul 24 20:39:19.30: [25070]: SEND send MPS (more pages, same document)
Jul 24 20:39:19.30: [25070]: <-- [9:AT+FET=0\r]
Jul 24 20:39:24.26: [25070]: --> [7:+FPTS:1]
Jul 24 20:39:24.26: [25070]: --> [2:OK]
Jul 24 20:39:24.26: [25070]: SEND recv MCF (message confirmation)
Jul 24 20:39:24.26: [25070]: SEND FAX (00000007): FROM jfd@localhost TO XXX-XXXX (page 2 of 5 sent in 0:06)
Jul 24 20:39:24.26: [25070]: SEND FAX (00000007): FROM jfd@localhost TO XXX-XXXX (docq/doc4.tif;30 sent in 0:06)
Jul 24 20:39:24.26: [25070]: SEND file "docq/doc5.tif;30"
Jul 24 20:39:24.26: [25070]: USE page width 1728 pixels in 215 mm
Jul 24 20:39:24.26: [25070]: USE unlimited page length 
Jul 24 20:39:24.26: [25070]: USE 3.85 line/mm
Jul 24 20:39:24.26: [25070]: USE 1-D MR
Jul 24 20:39:24.26: [25070]: <-- [7:AT+FDT\r]
Jul 24 20:39:24.52: [25070]: --> [7:CONNECT]
Jul 24 20:39:24.52: [25070]: SEND wait for XON
Jul 24 20:39:24.52: [25070]: --> [1:]
Jul 24 20:39:24.52: [25070]: SEND begin page
Jul 24 20:39:24.52: [25070]: <-- data [1035]
Jul 24 20:39:24.52: [25070]: <-- data [729]
Jul 24 20:39:24.52: [25070]: SENT 1735 bytes of data
Jul 24 20:39:24.52: [25070]: <-- data [2]
Jul 24 20:39:24.74: [25070]: SEND end page
Jul 24 20:39:25.10: [25070]: --> [2:OK]
Jul 24 20:39:25.10: [25070]: SEND send MPS (more pages, same document)
Jul 24 20:39:25.10: [25070]: <-- [9:AT+FET=0\r]
Jul 24 20:39:30.26: [25070]: --> [7:+FPTS:1]
Jul 24 20:39:30.26: [25070]: --> [2:OK]
Jul 24 20:39:30.26: [25070]: SEND recv MCF (message confirmation)
Jul 24 20:39:30.26: [25070]: SEND FAX (00000007): FROM jfd@localhost TO XXX-XXXX (page 3 of 5 sent in 0:06)
Jul 24 20:39:30.26: [25070]: SEND FAX (00000007): FROM jfd@localhost TO XXX-XXXX (docq/doc5.tif;30 sent in 0:06)
Jul 24 20:39:30.26: [25070]: SEND file "docq/doc6.tif;30"
Jul 24 20:39:30.26: [25070]: USE page width 1728 pixels in 215 mm
Jul 24 20:39:30.26: [25070]: USE unlimited page length 
Jul 24 20:39:30.26: [25070]: USE 3.85 line/mm
Jul 24 20:39:30.26: [25070]: USE 1-D MR
Jul 24 20:39:30.26: [25070]: <-- [7:AT+FDT\r]
Jul 24 20:39:30.52: [25070]: --> [7:CONNECT]
Jul 24 20:39:30.52: [25070]: SEND wait for XON
Jul 24 20:39:30.52: [25070]: --> [1:]
Jul 24 20:39:30.52: [25070]: SEND begin page
Jul 24 20:39:30.52: [25070]: <-- data [1032]
Jul 24 20:39:30.52: [25070]: <-- data [1043]
Jul 24 20:39:30.52: [25070]: <-- data [969]
Jul 24 20:39:30.74: [25070]: SENT 3014 bytes of data
Jul 24 20:39:30.74: [25070]: <-- data [2]
Jul 24 20:39:31.02: [25070]: SEND end page
Jul 24 20:39:32.83: [25070]: --> [2:OK]
Jul 24 20:39:32.83: [25070]: SEND send MPS (more pages, same document)
Jul 24 20:39:32.83: [25070]: <-- [9:AT+FET=0\r]
Jul 24 20:39:36.92: [25070]: --> [7:+FPTS:1]
Jul 24 20:39:36.92: [25070]: --> [2:OK]
Jul 24 20:39:36.92: [25070]: SEND recv MCF (message confirmation)
Jul 24 20:39:36.92: [25070]: SEND FAX (00000007): FROM jfd@localhost TO XXX-XXXX (page 4 of 5 sent in 0:06)
Jul 24 20:39:36.92: [25070]: SEND FAX (00000007): FROM jfd@localhost TO XXX-XXXX (docq/doc6.tif;30 sent in 0:06)
Jul 24 20:39:36.92: [25070]: SEND file "docq/doc7.tif;30"
Jul 24 20:39:36.92: [25070]: USE page width 1728 pixels in 215 mm
Jul 24 20:39:36.92: [25070]: USE unlimited page length 
Jul 24 20:39:36.92: [25070]: USE 3.85 line/mm
Jul 24 20:39:36.92: [25070]: USE 1-D MR
Jul 24 20:39:36.92: [25070]: <-- [7:AT+FDT\r]
Jul 24 20:39:37.18: [25070]: --> [7:CONNECT]
Jul 24 20:39:37.18: [25070]: SEND wait for XON
Jul 24 20:39:37.18: [25070]: --> [1:]
Jul 24 20:39:37.18: [25070]: SEND begin page
Jul 24 20:39:37.18: [25070]: <-- data [848]
Jul 24 20:39:37.18: [25070]: SENT 841 bytes of data
Jul 24 20:39:37.18: [25070]: <-- data [2]
Jul 24 20:39:37.18: [25070]: SEND end page
Jul 24 20:39:37.56: [25070]: --> [2:OK]
Jul 24 20:39:37.56: [25070]: SEND send EOP (no more pages or documents)
Jul 24 20:39:37.56: [25070]: <-- [9:AT+FET=2\r]
Jul 24 20:39:42.54: [25070]: --> [7:+FPTS:1]
Jul 24 20:39:43.98: [25070]: --> [7:+FHNG:0]
Jul 24 20:39:43.98: [25070]: REMOTE HANGUP: Normal and proper end of connection (code 0)
Jul 24 20:39:43.98: [25070]: SEND recv MCF (message confirmation)
Jul 24 20:39:43.98: [25070]: SEND FAX (00000007): FROM jfd@localhost TO XXX-XXXX (page 5 of 5 sent in 0:07)
Jul 24 20:39:43.98: [25070]: SEND FAX (00000007): FROM jfd@localhost TO XXX-XXXX (docq/doc7.tif;30 sent in 0:07)
Jul 24 20:39:43.98: [25070]: <-- [5:ATH0\r]
Jul 24 20:39:44.65: [25070]: --> [2:OK]
Jul 24 20:39:44.65: [25070]: SESSION END